Free
$0
month
One brand, one team member, six social channels, and five AI credits.
Check current pricing →Z
Zoho Social
Zoho Social manages publishing, scheduling, monitoring, analytics, collaboration, and lead generation across multiple social networks.
Editorial overview
Aggregated Overview
Zoho Social provides broad publishing, monitoring, reporting, collaboration, AI, CRM, and help-desk capabilities. Public G2, Capterra, and App Store ratings indicate positive user sentiment. Platform API restrictions and plan-based feature limits reduce confidence in a uniformly strong experience.
This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.
Zoho Social Decision Snapshot
A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.
Platforms
Android, API, Browser Extension, iOS, Web
TechZella assessment
8.6/10
Overview
Zoho Social is a cloud-based social media management platform from Zoho Corporation. It supports publishing, scheduling, monitoring, audience engagement, reporting, and collaboration from a centralized dashboard.
The service connects with networks including Facebook, Instagram, X, LinkedIn, Google Business Profile, YouTube, Pinterest, TikTok, Mastodon, Threads, Bluesky, WhatsApp Business, and Telegram. Available networks vary by subscription plan.
Zoho Social also connects with Zoho CRM and Zoho Desk. These integrations support social lead capture, CRM context, and ticket creation from selected social updates.
Zoho Social Pros & Cons
Pros
- Combines publishing, monitoring, analytics, collaboration, and engagement tools.
- Offers a permanent free plan for one brand and one team member.
- Connects with Zoho CRM and Zoho Desk on higher plans.
- Provides Android and iOS applications.
- Supports agency-specific brands, client access, and branded reporting.
- Exposes OAuth-based API endpoints for organizations, channels, publishing, and media.
Cons
- Advanced CRM, Desk, Inbox, approval, and custom reporting capabilities require higher plans.
- Brand-based limits can increase costs for multi-brand businesses and agencies.
- Social-network API restrictions can limit available metrics and actions.
- Paid pricing and channel availability vary by region and subscription plan.
- No dedicated Windows or macOS desktop application was verified.
Zoho Social Pricing & Plans
Standard
$15
month
One brand, one team member, expanded channel coverage, and 40 AI credits. Annual equivalent is $10 per month.
Check current pricing →Professional
$40
month
One brand, one team member, bulk scheduling, monitoring, messages, and 40 AI credits. Annual equivalent is $30 per month.
Check current pricing →Premium
$65
month
One brand, three team members, SmartQ, approvals, custom reports, CRM and Desk integrations, and 80 AI credits. Annual equivalent is $40 per month.
Check current pricing →Agency
$320
month
Ten brands, five team members, client collaboration, agency-branded reports, and 80 AI credits. Annual equivalent is $230 per month.
Check current pricing →Agency Plus
$460
month
Twenty brands, five team members, agency features, and 80 AI credits. Annual equivalent is $330 per month.
Check current pricing →Pricing may change. Verify current plans on the vendor's website.
Zoho Social Competitors & Alternatives
Compare similar products directly, then see which alternatives may make more sense when your requirements differ.
Direct competitors
These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Zoho Social.
Zoho Social Features
Publishing and Scheduling
- Multi-channel publishing
- Content scheduling
- Visual publishing calendar
- Bulk scheduling
- CustomQ publishing queues
- Repeat posting
- SmartQ best-time recommendations
- Drafts and media optimization
Monitoring and Engagement
- Keyword monitoring
- Hashtag monitoring
- Mention tracking
- Monitoring columns
- Live Stream
- Messages and Inbox on eligible plans
- Notifications
- Mute and block controls
Analytics and Reporting
- Audience analytics
- Post and engagement metrics
- Reach and impressions
- Channel summaries
- Hashtag reports
- Custom report dashboards
- Scheduled reports
- Exportable and agency-branded reports
Team Collaboration
- Content approvals
- Workflow management
- Internal discussions
- Custom roles and permissions
- Team member chat
- Audio and video calls
- Client invitations on agency plans
- Client-facing report views
Integrations and API
- Zoho CRM integration
- Zoho Desk integration
- Canva integration
- OAuth 2.0 API
- Organization and brand endpoints
- Channel and connection endpoints
- Publishing and media API scopes
AI Features
- AI credits by plan
- Best-time publishing recommendations
- AI-assisted post creation
- Engagement-spike detection
- Comment-to-CRM lead workflows
Supported Social Networks
- Facebook Pages
- Instagram Business Profiles
- X profiles
- LinkedIn profiles and company pages
- Google Business Profile
- YouTube
- TikTok
- Mastodon
- Threads
- Bluesky
- WhatsApp Business and Telegram on higher plans
Zoho Social Specifications
| Deployment | Cloud-based SaaS |
|---|---|
| Primary category | Social media management |
| Platforms | Web, Android, iOS |
| API | OAuth 2.0 REST API |
| Free plan | Yes |
| Free trial | 15 days, no credit card required |
| Included brands | 1 on Free, Standard, Professional, and Premium; 10 on Agency; 20 on Agency Plus |
| Mobile apps | Android and iOS |
| Support | 24/5 email support |
| Vendor headquarters | Chennai, Tamil Nadu, India |
Our evidence-based assessment
TechZella Score
A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.
8.6/10High confidence
Zoho Social provides broad publishing, monitoring, reporting, collaboration, AI, CRM, and help-desk capabilities. Public G2, Capterra, and App Store ratings indicate positive user sentiment. Platform API restrictions and plan-based feature limits reduce confidence in a uniformly strong experience.
Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.
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FAQ
Does Zoho Social have a free plan?
Yes. The permanent Free plan supports one brand, one team member, and six social channels.
Is there a free trial?
Yes. Zoho provides a 15-day trial without requiring credit card information.
Which platforms does Zoho Social support?
Supported networks include Facebook, Instagram, X, LinkedIn, Google Business Profile, YouTube, Pinterest, TikTok, Mastodon, Threads, Bluesky, WhatsApp Business, and Telegram. Plan availability differs.
Does Zoho Social provide an API?
Yes. Its REST API uses OAuth 2.0 and provides scopes for organization data, integrations, publishing, and media operations.
What integrations are available?
First-party integrations include Zoho CRM and Zoho Desk. Zoho Social also lists Canva integration for creating and editing designs. Connected social networks are treated as channel integrations.
Are Windows and macOS apps available?
Zoho documents browser access and mobile applications for Android and iOS. No dedicated Windows or macOS desktop application was verified.
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