Avoma

Avoma is an AI meeting assistant and revenue intelligence platform for recording, transcribing, analyzing, and operationalizing customer conversations.

AI Meeting AssistantsConversation IntelligenceMeeting Management
8.6/10 TechZella Score
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Editorial overview

Aggregated Overview

Avoma combines meeting recording, transcription, AI notes, scheduling, CRM synchronization, conversation intelligence, coaching, forecasting, and lead routing. Public G2 feedback reports a 4.6 rating across 1,364 reviews, while the pricing structure adds separate costs for advanced intelligence modu

This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.

Decision guide

Avoma Decision Snapshot

A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.

Platforms

Android, API, Chrome extension, iOS, macOS, Web

TechZella assessment

8.6/10

Overview

Avoma is a cloud-based AI meeting assistant and revenue intelligence platform. It records online meetings and calls, produces transcripts and structured notes, and connects conversation data with sales and customer success workflows.

The platform supports customer-facing teams, including sales, customer success, revenue operations, enablement, and marketing. Its product areas include AI Meeting Assistant, Conversation Intelligence, Revenue Intelligence, scheduling, CRM synchronization, and lead routing.

Avoma was founded in late 2017 in Palo Alto, California. The company lists Aditya Kothadiya as Founder and CEO, Devendra Laulkar as Founder and CTO, and Albert Lai as Founder and AI Head.

Editorial assessment

Avoma Pros & Cons

Pros

  • Broad combination of meeting capture, conversation intelligence, revenue intelligence, scheduling, and lead routing.
  • CRM integrations support automated synchronization of notes and insights.
  • Free viewer and collaborator access supports wider internal distribution.
  • Native desktop, mobile, and Chrome extension options are available.
  • API and webhook capabilities support custom workflows on eligible plans.
  • Strong fit for sales and customer success teams requiring coaching or forecasting workflows.

Cons

  • Paid recorder seats are required for ongoing recording and transcription.
  • Conversation Intelligence and Revenue Intelligence are separate paid add-ons.
  • API access is limited to select plans and requires administrator credentials.
  • Enterprise plans require at least 10 paid recorder seats.
  • The breadth of features may exceed the needs of teams seeking basic meeting notes only.
Plans & pricing

Avoma Pricing & Plans

Startup

$19
per recorder seat/month, billed annually

Includes AI meeting assistance, 1:1 scheduling, automatic recording, real-time transcription, AI summary notes, follow-up emails, CRM note saving, and dialer integration.

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Startup

$29
per recorder seat/month, billed monthly

Monthly billing option for the Startup plan. Viewers remain free.

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Organization

$29
per recorder seat/month, billed annually

Adds custom AI topics and templates, group and round-robin scheduling, limited Conversation Intelligence, automations, translation, API integration, webhooks, and customer success support.

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Organization

$39
per recorder seat/month, billed monthly

Monthly billing option for the Organization plan. Viewers remain free.

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Enterprise

$39
per recorder seat/month, billed annually

Adds advanced access controls, SSO, data retention policies, HIPAA compliance, global Ask Avoma, concierge onboarding, and a 10-seat minimum.

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Conversation Intelligence

$29
per seat/month, billed annually

Add-on with AI coaching recommendations, AI call scoring, Smart Trackers, and global Ask Avoma.

Check current pricing →

Revenue Intelligence

$29
per seat/month, billed annually

Add-on with AI deal risks, sales methodology tracking, win-loss analysis, and forecasting.

Check current pricing →

Lead Router

$19
per seat/month, billed annually

Add-on with advanced routing rules, inbound form qualification, and outbound lead hand-off.

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Pricing may change. Verify current plans on the vendor's website.

Compare options

Avoma Competitors & Alternatives

Compare similar products directly, then see which alternatives may make more sense when your requirements differ.

Direct competitors

These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Avoma.

Capabilities

Avoma Features

AI Meeting Assistant

  • Automatic video recording
  • Real-time transcription
  • 70+ language support
  • Speaker identification
  • AI summary notes
  • Action items and key takeaways
  • Smart Topics
  • Custom vocabulary
  • Translated transcripts and notes
  • AI-generated follow-up emails
  • Ask Avoma for individual meetings

Conversation Intelligence

  • AI call scoring
  • Coaching recommendations
  • Smart Trackers
  • Topic and conversation analysis
  • Speaker talk-time and talk-speed metrics
  • Sentiment analysis
  • Question detection
  • Searchable transcripts and recordings

Revenue Intelligence

  • Deal risk analysis
  • Sales methodology tracking
  • Pipeline health monitoring
  • Revenue forecasting
  • AI win-loss analysis
  • Global Ask Avoma
  • Usage intelligence dashboards

Scheduling and Lead Routing

  • 1:1 scheduling
  • Group scheduling
  • Round-robin scheduling
  • Inbound form qualification
  • Advanced routing rules
  • SDR-to-AE hand-off routing

Integrations and Automation

  • Salesforce integration
  • HubSpot integration
  • Zoho integration
  • Pipedrive integration
  • Copper integration
  • Slack alerts and sharing
  • Google and Microsoft calendar integration
  • Zoom, Microsoft Teams, Google Meet, Webex, and GoToMeeting support
  • Aircall, RingCentral, Dialpad, Salesloft, Kixie, and Outreach integrations
  • API and webhooks on select plans

Apps and Collaboration

  • Web application
  • Windows and macOS desktop applications
  • iOS application
  • Android application
  • Chrome extension
  • Comments and private comments
  • Recording snippets
  • Global search
  • Sharing and access controls
Product details

Avoma Specifications

DeploymentCloud-based SaaS
Primary product areasAI Meeting Assistant, Conversation Intelligence, Revenue Intelligence, Scheduling, Lead Routing
Web applicationYes
Desktop applicationsWindows and macOS
Mobile applicationsiOS and Android
Browser extensionChrome
APIYes, available on select plans
WebhooksYes, available on select plans
Free trial14 days, Organization plan with add-ons
Free accessViewers, listeners, and collaborators
Transcription languages70+
CRM integrationsSalesforce, HubSpot, Zoho, Pipedrive, Copper, and more
Video conferencingZoom, Microsoft Teams, Google Meet, Webex, GoToMeeting, and more
Enterprise complianceSSO, data retention policies, HIPAA compliance, and signed DPAs on Enterprise
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

8.6/10Moderate confidence
Features9.0
Ease of Use8.8
Value for Money8.0
Performance8.6
Support8.5
User Sentiment8.7

Avoma combines meeting recording, transcription, AI notes, scheduling, CRM synchronization, conversation intelligence, coaching, forecasting, and lead routing. Public G2 feedback reports a 4.6 rating across 1,364 reviews, while the pricing structure adds separate costs for advanced intelligence modules.

Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

Avoma Ratings & Reviews

Ratings are published by the respective review platforms and may change over time.

Community feedback

Reviews

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FAQ

Does Avoma have a free plan?

Avoma offers free view-only access for viewers, listeners, and collaborators. Recording and transcription users require paid recorder seats after the 14-day trial.

Does Avoma offer a free trial?

Yes. Avoma offers an unrestricted 14-day trial of the Organization plan with all add-ons enabled. No credit card is required.

Which platforms does Avoma support?

Avoma supports web access, desktop applications, iOS and Android apps, and a Chrome extension. The Chrome extension supports Google Meet recording workflows.

Which tools integrate with Avoma?

Documented integrations include Salesforce, HubSpot, Zoho, Pipedrive, Copper, Slack, Google Calendar, Microsoft Outlook, Zoom, Microsoft Teams, Google Meet, Webex, GoToMeeting, Aircall, RingCentral, Dialpad, Salesloft, Kixie, and Outreach.

Does Avoma have an API?

Yes. Avoma documents an API for recordings, transcripts, summaries, notes, coaching insights, and related meeting data. API access is available on select plans and includes webhooks.

Who is Avoma best suited for?

Avoma is best suited for sales, customer success, enablement, and revenue operations teams that need meeting capture alongside CRM automation, coaching, forecasting, or pipeline analysis.

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