Fathom

Fathom is an AI meeting assistant that records, transcribes, summarizes, and extracts action items from Zoom, Google Meet, and Microsoft Teams calls.

8.8/10 TechZella Score
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At a glance

Quick Verdict

Fathom offers recording, unlimited transcription on listed plans, AI summaries, action items, searchable meetings, CRM synchronization, automation integrations, and a public API. G2 lists a 5.0 out of 5 average from 7,018 reviews. Its main constraints are desktop-focused capture, limited device supp

Overview

Fathom is meeting intelligence software for capturing and analyzing online conversations. It records supported meetings, produces transcripts, generates summaries, identifies action items, and makes meeting content searchable.

The service supports Zoom, Google Meet, and Microsoft Teams. Fathom provides a desktop application for Windows and macOS, while its newer bot-free capture experience initially launched on Mac.

Fathom serves individual users and teams. Team and business plans add collaboration features, CRM synchronization, coaching metrics, custom summaries, and administrative controls.

Key Features

Fathom records supported meetings and creates searchable transcripts, summaries, highlights, clips, and playlists. Users can also query meeting content through the Ask Fathom interface.

Paid plans add AI-generated action items, advanced summary templates, conversational meeting assistance, follow-up emails, comments, folders, keyword alerts, and team-wide meeting search.

Business features include CRM field synchronization, deal views, coaching metrics, AI scorecards, custom summary templates, and expanded administrative controls. Integrations include Slack, Salesforce, HubSpot, Close, Zapier, Make, Claude, ChatGPT, Notion, and other workflow tools listed by Fathom.

Pricing

Fathom offers a free individual plan with unlimited recordings and transcriptions, instant AI summaries, clips, playlists, and search across calls. The published pricing page lists the free plan as $0 and free forever.

The Premium individual plan is listed at $20 per user monthly or $16 per user monthly when billed annually. It adds advanced summaries, AI-generated action items, a conversational meeting assistant, and a custom meeting bot.

The Team plan is listed at $19 per user monthly or $15 per user monthly when billed annually, with a two-user minimum. The Business plan is listed at $34 per user monthly or $25 per user monthly when billed annually, also with a two-user minimum. Enterprise pricing requires contacting sales.

Paid plans include a free trial option and a 90-day guarantee according to the official pricing page.

Pros & Cons

Pros: The free plan includes unlimited recordings and transcriptions. Fathom supports the three major meeting platforms used by many organizations. It also provides CRM, Slack, automation, LLM, API, and MCP connectivity.

Cons: The main capture workflow requires a Mac or Windows computer. Chromebooks, Linux computers, mobile devices, tablets, phone calls, webinars, and breakout rooms are not currently supported by the documented desktop experience. Advanced CRM, coaching, administrative, and team features require paid plans.

Alternatives

Comparable products include Otter.ai, Fireflies.ai, Grain, Avoma, Read AI, tl;dv, and Microsoft Teams Premium meeting intelligence. These tools overlap in transcription, summaries, action items, meeting search, and workflow integrations, but differ in platform coverage, pricing, bot-free capture, CRM features, and enterprise controls.

FAQ

Does Fathom have a free plan?
Yes. Fathom lists a free individual plan with unlimited recordings and transcriptions, AI summaries, clips, playlists, and call search.

What meeting platforms does Fathom support?
Fathom supports Zoom, Google Meet, and Microsoft Teams. The documented desktop application runs on Windows and macOS.

Does Fathom offer a free trial?
Yes. The pricing page provides a start-free-trial option for paid plans and lists a 90-day guarantee.

Does Fathom have an API?
Yes. Fathom provides a public API for accessing meeting insights and building integrations. Its developer documentation also describes OAuth applications, and the pricing page lists MCP support.

What integrations does Fathom offer?
Published integrations include Slack, Salesforce, HubSpot, Close, Zapier, Make, Claude, ChatGPT, Notion, and other productivity and automation tools.

Does Fathom support mobile devices?
The current desktop support article says mobile devices and tablets are not supported by the standard experience. Fathom has described an iOS experience for in-person capture as forthcoming.

Can users upload an existing recording?
No. Fathom’s help documentation states that the service currently records and transcribes live meetings rather than uploaded external recordings.

Capabilities

Features

Meeting Capture

  • Meeting recording
  • Bot-based capture
  • Bot-free capture on supported experiences
  • Automatic meeting capture
  • Meeting clips and downloads
  • Zoom, Google Meet, and Microsoft Teams support

AI Meeting Intelligence

  • Unlimited transcription on listed plans
  • AI-generated meeting summaries
  • Advanced summary templates
  • Action-item extraction
  • Follow-up email generation
  • Ask Fathom meeting questions
  • Search across meetings
  • Keyword alerts
  • AI search alerts

Team Collaboration

  • Team recordings
  • Folders
  • Comments and mentions
  • Shared playlists
  • Customer views
  • Deal views
  • Team meeting search
  • Meeting visibility controls

Integrations

  • Slack
  • Salesforce
  • HubSpot
  • Close CRM
  • Zapier
  • Make
  • Claude
  • ChatGPT
  • Notion
  • CRM synchronization

Developer & Administration

  • Public API
  • OAuth applications
  • MCP support
  • CRM field synchronization
  • Single sign-on on enterprise plans
  • Okta SCIM provisioning on enterprise plans
  • Custom data retention policies on enterprise plans
Product details

Specifications

Product typeAI meeting assistant
DeploymentCloud software with desktop applications
Desktop operating systemsWindows and macOS
Supported meeting servicesZoom, Google Meet, Microsoft Teams
Mobile supportNot supported in the standard desktop experience
Browser supportChrome extension available
APIPublic API with OAuth documentation
AutomationZapier and Make integrations
Free planYes
Free trialYes, for paid plans
Enterprise featuresSSO, SCIM, retention policies, security controls, custom contracts
Company headquartersSan Francisco, California, United States
Founded2020
Visual preview

Demo & Screenshots

Screenshots are not available yet.TechZella will add verified product images when suitable official screenshots are found.
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

8.8/10Moderate confidence
Features8.9
Ease of Use8.8
Value for Money9.1
Performance8.5
Support8.1
User Sentiment9.0

Fathom offers recording, unlimited transcription on listed plans, AI summaries, action items, searchable meetings, CRM synchronization, automation integrations, and a public API. G2 lists a 5.0 out of 5 average from 7,018 reviews. Its main constraints are desktop-focused capture, limited device support, and plan-based feature differences.

Methodology v1.0. This is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

Trusted Ratings

Ratings are published by the respective review platforms and may change over time.

Plans & pricing

Pricing

Free

$0
month

Free forever for individuals. Includes unlimited recordings and transcriptions, instant AI summaries, clips, playlists, and search across calls.

Check current pricing →

Premium

$20 monthly or $16 annually
month

Individual plan with advanced summaries, AI-generated action items, conversational meeting assistance, and a custom meeting bot.

Check current pricing →

Team

$19 monthly or $15 annually
month per user

Two-user minimum. Adds team collaboration, shared meeting content, comments, folders, keyword alerts, and other team capabilities.

Check current pricing →

Business

$34 monthly or $25 annually
month per user

Two-user minimum. Adds CRM field synchronization, deal views, coaching metrics, AI scorecards, and custom summaries.

Check current pricing →

Enterprise

Contact sales

Custom pricing with enterprise controls, security options, support, contracts, and retention policies.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Editorial assessment

Pros & Cons

Pros

  • Free individual plan includes unlimited recordings and transcriptions.
  • Supports Zoom, Google Meet, and Microsoft Teams.
  • Provides searchable transcripts, summaries, highlights, clips, and action items.
  • Offers CRM, Slack, automation, LLM, API, and MCP integrations.
  • Includes bot-free capture in supported product experiences.
  • Strong third-party review rating on G2.

Cons

  • Standard capture requires a Windows or macOS computer.
  • Chromebooks, Linux, mobile devices, tablets, and phone calls are not supported in the documented desktop workflow.
  • Advanced team, CRM, coaching, and administrative features require paid plans.
  • Bot-free capture availability varies by operating system and meeting platform.
  • External recording uploads are not supported according to the help documentation.
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