Grain

Grain is an AI meeting assistant and conversation intelligence platform from Grain Intelligence, Inc. It records meetings, creates transcripts and AI-generated notes, and organizes conversation data for team use.

The product supports bot-based recording for Zoom, Google Meet, Microsoft Teams, and Webex. Its desktop application can capture audio without joining meetings as a bot, including Slack huddles and in-person conversations.

Grain serves sales, customer success, product, research, recruiting, and remote teams. Its workspace includes meeting sharing, clips, playlists, action items, searchable transcripts, and integrations with business systems.

Grain generates meeting summaries, next steps, action items, and customizable AI notes. Users can ask questions across their meeting library and export enriched transcripts for use with external AI tools.

Bot capture creates video recordings, transcripts, and AI notes. Desktop Capture creates transcripts and notes without storing video, and works on Apple Silicon Macs running macOS 14.2 or later and Windows computers.

Additional features include transcript search, highlights, clips, comments, team sharing, automatic recording rules, CRM synchronization, custom note templates, AI coaching, trackers, and custom follow-up emails on higher plans.

Supported integrations include Zoom, Google Meet, Microsoft Teams, Webex, Slack, HubSpot, Salesforce, Aircall, Productboard, and Zapier. Grain also provides an API and an MCP connection for AI assistants.

Grain offers a free plan with one free Notetaker seat per workspace. Free meetings have a 45-minute limit, and personal-email users can record up to 20 bot meetings before upgrading. Free accounts do not include uploads, CRM integrations, Teams, or API access.

The Starter plan is listed at $19 per paid seat monthly when billed annually. It adds unlimited recording, ten uploads per month, unlimited storage, advanced organization, custom note templates, Ask Grain AI, and API access.

Business adds AI coaching, custom follow-up emails, trackers, CRM and dialer integrations, and the advanced MCP server. Enterprise adds enhanced security controls, SSO, dedicated account management, and custom invoicing. Enterprise pricing requires contacting sales.

Grain advertises a 14-day free trial for users signing up with a valid business-domain email. The company also states that paid plans have a 30-day money-back guarantee.

Pros:

• Supports bot-based and bot-free meeting capture.
• Provides AI notes, transcripts, action items, clips, and searchable meeting content.
• Connects with major meeting platforms, CRMs, Slack, Zapier, and AI tools.
• Offers free viewer seats for people who only need access to shared meetings.
• Provides API and MCP options for custom workflows and AI-assisted analysis.

Cons:

• Free accounts restrict recording duration and advanced integrations.
• Desktop Capture does not record or retain video.
• Desktop Capture excludes Intel Macs and Linux systems.
• API, CRM integrations, and advanced intelligence features require paid plans.
• Business pricing is not publicly displayed on the official pricing page.

Comparable products include Otter.ai, Fireflies.ai, Fathom, Avoma, Gong, and Clari. Otter.ai and Fireflies.ai emphasize automated transcription and meeting notes. Fathom focuses on AI summaries and call sharing. Avoma, Gong, and Clari provide stronger sales conversation intelligence and revenue-oriented workflows.

Does Grain require a meeting bot? No. Desktop Capture can transcribe computer audio without joining the meeting as a bot. Bot Capture remains available when teams need video recordings or unattended capture.

Which meeting platforms does Grain support? Grain supports Zoom, Google Meet, Microsoft Teams, Webex, and Slack huddles through its capture options.

Does Grain have an API? Yes. The API can read meeting data, manage recordings, export transcripts, and send webhook events. Personal API access begins on Starter, while workspace access requires Business or Enterprise administration.

Does Grain offer a free trial? Yes. Grain advertises a 14-day free trial for sign-ups using a valid business-domain email. It also offers a continuing free plan with feature limits.

What operating systems does Grain support? The service works in a browser and has desktop applications for macOS and Windows. Desktop Capture requires an Apple Silicon Mac with macOS 14.2 or later, or Windows.