Editorial overview
Aggregated Overview
Grain offers bot and bot-free capture, AI notes, transcripts, clips, CRM integrations, API access, and AI-agent connectivity. G2 lists 4.7 out of 5 stars from 313 reviews. Free access and paid-seat pricing support broad adoption, although advanced integrations and automation require higher plans.
This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.
Overview
Grain is an AI meeting assistant and conversation intelligence platform from Grain Intelligence, Inc. It records meetings, creates transcripts and AI-generated notes, and organizes conversation data for team use.
The product supports bot-based recording for Zoom, Google Meet, Microsoft Teams, and Webex. Its desktop application can capture audio without joining meetings as a bot, including Slack huddles and in-person conversations.
Grain serves sales, customer success, product, research, recruiting, and remote teams. Its workspace includes meeting sharing, clips, playlists, action items, searchable transcripts, and integrations with business systems.
Decision guideGrain Decision Snapshot
A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.
PlatformsAPI, macOS, Web, Windows
TechZella assessment8.5/10
Editorial assessmentGrain Pros & Cons
Pros
- Supports both bot-based video recording and bot-free desktop capture.
- Combines transcripts, AI notes, action items, clips, and meeting search.
- Offers integrations with major meeting platforms, CRMs, Slack, Zapier, and AI tools.
- Free viewer seats allow broader team access without paying for every user.
- Provides API and MCP options for custom automation and AI workflows.
Cons
- Free accounts impose meeting-duration and feature limits.
- Desktop Capture does not retain video recordings.
- Desktop Capture does not support Linux or Intel Macs.
- Advanced CRM, coaching, tracker, and API capabilities require paid plans.
- Business pricing is not publicly disclosed.
Plans & pricingGrain Pricing & Plans
Free
$0
month
One free Notetaker seat per workspace, 45-minute meeting limit, basic recording and sharing, and AI notes. Free accounts exclude uploads, CRM integrations, Teams, and API access.
Check current pricing →Starter
$19
month per paid seat, billed annually
Unlimited recording, 10 uploads per month, unlimited storage, advanced organization, custom note templates, Ask Grain AI, and API access.
Check current pricing →Business
Adds AI coaching, custom follow-up emails, trackers, CRM and dialer integrations, and advanced MCP access. Public pricing was not verified.
Check current pricing →Enterprise
Contact sales
Adds enhanced security controls, SSO, dedicated account management, and custom invoicing.
Check current pricing →Pricing may change. Verify current plans on the vendor's website.
Cost contextTotal Cost & Hidden Costs
The sticker price is rarely the whole cost. TechZella did not find published figures for the items below in the sources reviewed, so confirm them with the vendor before budgeting.
Implementation time
Not publicly documented. Ask for a typical onboarding and migration timeline for a team of your size, and whether paid onboarding is required.
Hosting & infrastructure
Not publicly documented for this product. For SaaS, hosting is normally part of the subscription; for self-hosted or hybrid deployments, budget for servers, backups, security patching and admin time.
Hidden fees & add-ons
No overage, add-on or premium-support fees were documented in the reviewed sources. Request a written quote that lists usage limits, minimum seats, integrations, support tiers and renewal terms.
Compare optionsGrain Competitors & Alternatives
Compare similar products directly, then see which alternatives may make more sense when your requirements differ.
Direct competitors
These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Grain.
Otter.aiAI meeting software that records, transcribes, summarizes, and organizes meetings, interviews, lectures, and other voice conversations.
Fireflies.aiFireflies.ai records, transcribes, summarizes, and analyzes meetings across major conferencing platforms and business tools.
FathomFathom is an AI meeting assistant that records, transcribes, summarizes, and extracts action items from Zoom, Google Meet, and Microsoft Teams calls.
AvomaAvoma is an AI meeting assistant and revenue intelligence platform for recording, transcribing, analyzing, and operationalizing customer conversations.
GongGong is a revenue intelligence platform that captures customer interactions, analyzes conversations with AI, and supports sales engagement, coaching, forecasting, and deal management.
CapabilitiesGrain Features
Meeting Capture
- Bot-based recording for Zoom, Google Meet, Microsoft Teams, and Webex
- Desktop Capture without a meeting bot
- Audio capture for Slack huddles and in-person meetings
- Automatic recording rules
- Video recording through Bot Capture
AI and Transcription
- AI meeting notes
- Automatic recaps
- Action-item detection
- Custom AI prompts
- Custom note templates
- Ask Grain AI across meeting content
- AI coaching on Business and higher plans
- Custom follow-up emails on Business and higher plans
Conversation Management
- Searchable transcripts
- Highlights and clips
- Comments
- Playlists and stories
- Team sharing
- Automatic team-based sharing rules
- Transcript and recording exports
Integrations
- Zoom
- Google Meet
- Microsoft Teams
- Webex
- Slack
- HubSpot
- Salesforce
- Aircall
- Productboard
- Zapier
- Claude and ChatGPT workflows
Developer Tools
- Public API
- Personal API tokens
- Workspace API tokens
- Webhook events
- MCP connection for AI assistants
- Transcript and recording downloads
Security and Administration
- SOC 2 Type II
- GDPR compliance
- SAML support for enterprise customers
- Google, Microsoft, and SSO authentication
- Workspace and team controls
Product detailsGrain Specifications
| Deployment | Cloud-based web application |
|---|
| Desktop apps | macOS and Windows |
|---|
| Desktop Capture requirements | Apple Silicon Mac with macOS 14.2 or later, or Windows |
|---|
| Meeting platforms | Zoom, Google Meet, Microsoft Teams, Webex, Slack huddles, and other desktop audio sources |
|---|
| Integrations | HubSpot, Salesforce, Slack, Zapier, Aircall, Productboard, Zoom, Google Meet, Microsoft Teams, and Webex |
|---|
| API | Public API with personal tokens, workspace tokens, exports, and webhooks |
|---|
| Free trial | 14 days for valid business-domain sign-ups |
|---|
| Free plan | Available with one free Notetaker seat per workspace |
|---|
| Security | SOC 2 Type II and GDPR compliance |
|---|
| Founded | 2018 |
|---|
Our evidence-based assessmentTechZella Score
A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.
8.5/10Moderate confidence
Grain offers bot and bot-free capture, AI notes, transcripts, clips, CRM integrations, API access, and AI-agent connectivity. G2 lists 4.7 out of 5 stars from 313 reviews. Free access and paid-seat pricing support broad adoption, although advanced integrations and automation require higher plans.
Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.
Independent review sources
Grain Ratings & Reviews
Ratings are published by the respective review platforms and may change over time.
Common questionsGrain FAQs
Answers begin with the clearest available response, followed by the context that helps you act on it.
Does Grain require a meeting bot?
No. Desktop Capture can transcribe computer audio without joining the meeting as a bot. Bot Capture remains available when teams need video recordings or unattended capture.
Which meeting platforms does Grain support?
Grain supports Zoom, Google Meet, Microsoft Teams, Webex, and Slack huddles through its capture options.
Does Grain have an API?
Yes. The API can read meeting data, manage recordings, export transcripts, and send webhook events. Personal API access begins on Starter, while workspace access requires Business or Enterprise administration.
Does Grain offer a free trial?
Yes. Grain advertises a 14-day free trial for sign-ups using a valid business-domain email. It also offers a continuing free plan with feature limits.
What operating systems does Grain support?
The service works in a browser and has desktop applications for macOS and Windows. Desktop Capture requires an Apple Silicon Mac with macOS 14.2 or later, or Windows.
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