Grain

Grain records and transcribes meetings, generates AI notes, and connects conversation data with CRM, productivity, and AI tools.

8.5/10 TechZella Score
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Editorial overview

Aggregated Overview

Grain offers bot and bot-free capture, AI notes, transcripts, clips, CRM integrations, API access, and AI-agent connectivity. G2 lists 4.7 out of 5 stars from 313 reviews. Free access and paid-seat pricing support broad adoption, although advanced integrations and automation require higher plans.

This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.

Overview

Grain is an AI meeting assistant and conversation intelligence platform from Grain Intelligence, Inc. It records meetings, creates transcripts and AI-generated notes, and organizes conversation data for team use.

The product supports bot-based recording for Zoom, Google Meet, Microsoft Teams, and Webex. Its desktop application can capture audio without joining meetings as a bot, including Slack huddles and in-person conversations.

Grain serves sales, customer success, product, research, recruiting, and remote teams. Its workspace includes meeting sharing, clips, playlists, action items, searchable transcripts, and integrations with business systems.

Decision guide

Grain Decision Snapshot

A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.

Platforms

API, macOS, Web, Windows

TechZella assessment

8.5/10

Editorial assessment

Grain Pros & Cons

Pros

  • Supports both bot-based video recording and bot-free desktop capture.
  • Combines transcripts, AI notes, action items, clips, and meeting search.
  • Offers integrations with major meeting platforms, CRMs, Slack, Zapier, and AI tools.
  • Free viewer seats allow broader team access without paying for every user.
  • Provides API and MCP options for custom automation and AI workflows.

Cons

  • Free accounts impose meeting-duration and feature limits.
  • Desktop Capture does not retain video recordings.
  • Desktop Capture does not support Linux or Intel Macs.
  • Advanced CRM, coaching, tracker, and API capabilities require paid plans.
  • Business pricing is not publicly disclosed.
Plans & pricing

Grain Pricing & Plans

Free

$0
month

One free Notetaker seat per workspace, 45-minute meeting limit, basic recording and sharing, and AI notes. Free accounts exclude uploads, CRM integrations, Teams, and API access.

Check current pricing →

Starter

$19
month per paid seat, billed annually

Unlimited recording, 10 uploads per month, unlimited storage, advanced organization, custom note templates, Ask Grain AI, and API access.

Check current pricing →

Business

Adds AI coaching, custom follow-up emails, trackers, CRM and dialer integrations, and advanced MCP access. Public pricing was not verified.

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Enterprise

Contact sales

Adds enhanced security controls, SSO, dedicated account management, and custom invoicing.

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Pricing may change. Verify current plans on the vendor's website.

Cost context

Total Cost & Hidden Costs

The sticker price is rarely the whole cost. TechZella did not find published figures for the items below in the sources reviewed, so confirm them with the vendor before budgeting.

Implementation time

Not publicly documented. Ask for a typical onboarding and migration timeline for a team of your size, and whether paid onboarding is required.

Hosting & infrastructure

Not publicly documented for this product. For SaaS, hosting is normally part of the subscription; for self-hosted or hybrid deployments, budget for servers, backups, security patching and admin time.

Hidden fees & add-ons

No overage, add-on or premium-support fees were documented in the reviewed sources. Request a written quote that lists usage limits, minimum seats, integrations, support tiers and renewal terms.

Compare options

Grain Competitors & Alternatives

Compare similar products directly, then see which alternatives may make more sense when your requirements differ.

Direct competitors

These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Grain.

Capabilities

Grain Features

Meeting Capture

  • Bot-based recording for Zoom, Google Meet, Microsoft Teams, and Webex
  • Desktop Capture without a meeting bot
  • Audio capture for Slack huddles and in-person meetings
  • Automatic recording rules
  • Video recording through Bot Capture

AI and Transcription

  • AI meeting notes
  • Automatic recaps
  • Action-item detection
  • Custom AI prompts
  • Custom note templates
  • Ask Grain AI across meeting content
  • AI coaching on Business and higher plans
  • Custom follow-up emails on Business and higher plans

Conversation Management

  • Searchable transcripts
  • Highlights and clips
  • Comments
  • Playlists and stories
  • Team sharing
  • Automatic team-based sharing rules
  • Transcript and recording exports

Integrations

  • Zoom
  • Google Meet
  • Microsoft Teams
  • Webex
  • Slack
  • HubSpot
  • Salesforce
  • Aircall
  • Productboard
  • Zapier
  • Claude and ChatGPT workflows

Developer Tools

  • Public API
  • Personal API tokens
  • Workspace API tokens
  • Webhook events
  • MCP connection for AI assistants
  • Transcript and recording downloads

Security and Administration

  • SOC 2 Type II
  • GDPR compliance
  • SAML support for enterprise customers
  • Google, Microsoft, and SSO authentication
  • Workspace and team controls
Product details

Grain Specifications

DeploymentCloud-based web application
Desktop appsmacOS and Windows
Desktop Capture requirementsApple Silicon Mac with macOS 14.2 or later, or Windows
Meeting platformsZoom, Google Meet, Microsoft Teams, Webex, Slack huddles, and other desktop audio sources
IntegrationsHubSpot, Salesforce, Slack, Zapier, Aircall, Productboard, Zoom, Google Meet, Microsoft Teams, and Webex
APIPublic API with personal tokens, workspace tokens, exports, and webhooks
Free trial14 days for valid business-domain sign-ups
Free planAvailable with one free Notetaker seat per workspace
SecuritySOC 2 Type II and GDPR compliance
Founded2018
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

8.5/10Moderate confidence
Features8.8
Ease of Use8.6
Value for Money8.2
Performance8.5
Support8.0
User Sentiment8.7

Grain offers bot and bot-free capture, AI notes, transcripts, clips, CRM integrations, API access, and AI-agent connectivity. G2 lists 4.7 out of 5 stars from 313 reviews. Free access and paid-seat pricing support broad adoption, although advanced integrations and automation require higher plans.

Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

Grain Ratings & Reviews

Ratings are published by the respective review platforms and may change over time.

Common questions

Grain FAQs

Answers begin with the clearest available response, followed by the context that helps you act on it.

Does Grain require a meeting bot?
No. Desktop Capture can transcribe computer audio without joining the meeting as a bot. Bot Capture remains available when teams need video recordings or unattended capture.
Which meeting platforms does Grain support?
Grain supports Zoom, Google Meet, Microsoft Teams, Webex, and Slack huddles through its capture options.
Does Grain have an API?
Yes. The API can read meeting data, manage recordings, export transcripts, and send webhook events. Personal API access begins on Starter, while workspace access requires Business or Enterprise administration.
Does Grain offer a free trial?
Yes. Grain advertises a 14-day free trial for sign-ups using a valid business-domain email. It also offers a continuing free plan with feature limits.
What operating systems does Grain support?
The service works in a browser and has desktop applications for macOS and Windows. Desktop Capture requires an Apple Silicon Mac with macOS 14.2 or later, or Windows.
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