B
CRM Software
Bitrix24
Bitrix24 is an all-in-one workspace combining CRM, sales automation, projects, collaboration, communications, documents and AI tools.
$0 / monthTechZella Directory
Retail Software in 2026
List of Retail Software | Last updated: November 5, 2026
This page lists the 210 tools in the TechZella directory that are classified under Retail, a industry in our taxonomy. Every profile summarises what the product does, who it suits, what it costs, and where it falls short, based on documented vendor and independent sources rather than hands-on testing. Examples in this group include 1Kosmos BlockID, Cart.com, Ecwid by Lightspeed, Infor CloudSuite WMS, Microsoft Entra ID, Precoro, Shopify and Transporeon; the list is alphabetical and does not imply a ranking. The most common documented use cases are Order management, Multichannel selling, Build online stores, Order fulfillment. Tools here are most often also filed under E-commerce Platform, Supply Chain Management, CRM Software, Warehouse Management. Platform support most often listed is Web, API, iOS, Android. To compare options, open each profile and read the Decision Snapshot, the pricing and total cost sections, and the Gotchas, then check the alternatives listed for the products you are considering. Features, pricing and availability change, so confirm current details with each vendor before you decide.
Editorial guide
About Retail software
This page lists the 210 tools in the TechZella directory that are classified under Retail, a industry in our taxonomy. Every profile summarises what the product does, who it suits, what it costs, and where it falls short, based on documented vendor and independent sources rather than hands-on testing. Examples in this group include 1Kosmos BlockID, Cart.com, Ecwid by Lightspeed, Infor CloudSuite WMS, Microsoft Entra ID, Precoro, Shopify and Transporeon; the list is alphabetical and does not imply a ranking. The most common documented use cases are Order management, Multichannel selling, Build online stores, Order fulfillment. Tools here are most often also filed under E-commerce Platform, Supply Chain Management, CRM Software, Warehouse Management. Platform support most often listed is Web, API, iOS, Android. To compare options, open each profile and read the Decision Snapshot, the pricing and total cost sections, and the Gotchas, then check the alternatives listed for the products you are considering. Features, pricing and availability change, so confirm current details with each vendor before you decide.
Related context
Explore Retail through related software needs
These links use TechZella's existing product-to-taxonomy relationships. They are navigation aids, not independent endorsements.
Directory
Software listed under Retail
Browse the current directory listings and open individual profiles for detailed feature, pricing and evidence information.
Quick comparison
Retail Software
| # | Software / Tool | Best For | TechZella Score | User Rating | Pricing |
|---|---|---|---|---|---|
| 1 | Freshdesk | Freshdesk is a cloud help desk for managing customer-support tickets, team workflows,… | 8.2/10 | — | $19/agent/month / $55/agent/month |
| 2 | Zoho Desk | Zoho Desk is cloud-based customer service software for managing support tickets, communication… | 8.2/10 | — | $0 / $7/agent/month |
| 3 | Zendesk Support Suite | Zendesk Support Suite combines ticketing, messaging, voice, live chat, a help center,… | 8.1/10 | — | $55 / $115 |
| 4 | Culture Amp | Culture Amp is a cloud employee-experience platform for engagement surveys, performance management,… | 8.0/10 | — | Contact for quote |
| 5 | Gladly | Gladly is a cloud customer service platform that unifies customer conversations across… | 8.0/10 | — | See pricing |
| 6 | ThoughtSpot | Cloud analytics software for querying warehouse data in natural language, building interactive… | 8.0/10 | — | $25 per user / $50 per user |
| 7 | Domo | Domo is a cloud data and analytics platform for connecting, preparing, and… | 7.9/10 | — | $0 / Custom |
| 8 | Re:amaze | Re:amaze is a cloud customer-support platform that brings email, chat, social, SMS… | 7.9/10 | — | $59 / $29 |
| 9 | LiveChat | LiveChat is a hosted customer-service tool for real-time website conversations, agent workflows,… | 7.8/10 | — | $19 per agent / $49 per agent |
| 10 | Phenom People | Phenom is an AI-enabled talent experience platform for recruiting, candidate engagement, onboarding,… | 7.5/10 | — | Contact sales |
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Editorial selection
Retail Software in 2026
S
CRM Software
SugarCRM
SugarCRM is a B2B CRM platform for sales, marketing, service, customer data, workflow automation and AI-supported sales guidance.
$59 / per user per month, billed annually
C
CRM Software
Creatio
Creatio is an AI-native CRM and workflow platform covering sales, marketing, service, no-code automation, and business process management.
$40 / user/month
Social Media Management
Sprinklr
Sprinklr is a cloud-based enterprise platform for managing social publishing, engagement, listening and analytics, with related customer service and marketing products.
Custom quote / Contract-based
I
Social Media Analytics
Iconosquare
Iconosquare is a web-based social media management platform for scheduling, analytics, reporting, monitoring, and community engagement across eight social networks.
u20ac0 / month
L
Content Marketing Software
Loomly
Loomly is a social media management platform for planning, creating, scheduling, publishing, monitoring, and analyzing content across multiple social channels.
$65 / month, billed monthly
Social Media Management
Planable
Planable is a cloud-based social media management tool for planning, reviewing, approving, and scheduling content. It supports multiple social networks, workspaces, and…
$0 / ongoing
Z
Social Media Analytics
Zoho Social
Zoho Social manages publishing, scheduling, monitoring, analytics, collaboration, and lead generation across multiple social networks.
$0 / month
Social Media Management
Sprout Social
Sprout Social is a cloud-based platform for social publishing, engagement, analytics and listening, with integrations for customer-care and marketing workflows.
$79 annual / $99 monthly / per seat/month
Social Media Management
Hootsuite
Hootsuite is a social media management platform for planning and publishing posts, engaging with audiences, monitoring social activity, and measuring performance across…
From $99 / user/month