Apptivo

Apptivo is a cloud business management suite combining CRM, sales, project management, invoicing, help desk, field service and related business applications.

Business Management SoftwareCRM SoftwareProject Management Software
8.5/10 TechZella Score
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Decision guide

Apptivo Decision Snapshot

A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.

Platforms

Android, Cloud, iOS, REST API, Web, Windows

TechZella assessment

8.5/10

Editorial assessment

Apptivo Pros & Cons

Pros

  • Combines CRM with project, invoicing, support, field service and procurement applications.
  • Provides broad customization for fields, layouts, views, reports, dashboards and workflows.
  • Offers REST API, webhooks and integrations with accounting, productivity and payment services.
  • Includes Android and iOS applications with CRM and operational functionality.
  • Provides a 14-day trial without requiring a credit card.

Cons

  • The wide application range can make configuration and onboarding more demanding.
  • Some independent reviews describe a learning curve and setup complexity.
  • The mobile experience may provide fewer capabilities than the web application.
  • Advanced integrations and higher usage limits may require more expensive plans or enterprise pricing.
Plans & pricing

Apptivo Pricing & Plans

Lite

$20
user/month, billed monthly

Includes 18 apps, 100 custom fields per app, 25 workflows, 8 custom dashboards, third-party service integration and 24x7 support.

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Premium

$30
user/month, billed monthly

Includes 46 apps, 250 custom fields per app, 75 workflows, 25 custom dashboards, third-party service integration and 24x7 support.

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Ultimate

$50
user/month, billed monthly

Includes 57 apps, 350 custom fields per app, 150 workflows, 50 custom dashboards, third-party service integration and 24x7 support.

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Enterprise

Custom
custom

Includes 65 apps, 500 custom fields per app, 300 workflows, 100 custom dashboards, custom integration, SLA support and an account manager.

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Pricing may change. Verify current plans on the vendor's website.

Cost context

Total Cost & Hidden Costs

The sticker price is rarely the whole cost. TechZella did not find published figures for the items below in the sources reviewed, so confirm them with the vendor before budgeting.

Implementation time

Not publicly documented. Ask for a typical onboarding and migration timeline for a team of your size, and whether paid onboarding is required.

Hosting & infrastructure

Not publicly documented for this product. For SaaS, hosting is normally part of the subscription; for self-hosted or hybrid deployments, budget for servers, backups, security patching and admin time.

Hidden fees & add-ons

No overage, add-on or premium-support fees were documented in the reviewed sources. Request a written quote that lists usage limits, minimum seats, integrations, support tiers and renewal terms.

Compare options

Apptivo Competitors & Alternatives

Compare similar products directly, then see which alternatives may make more sense when your requirements differ.

Direct competitors

These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Apptivo.

Overview

Apptivo is a cloud-based business management platform that combines CRM with applications for project management, invoicing, procurement, help desk, field service, marketing and financial operations.

The company launched Apptivo in 2009. Its modular design lets organizations activate related applications within one account rather than purchasing each application separately. The platform targets small and midsize businesses while supporting larger deployments.

CRM capabilities cover leads, contacts, customers, opportunities, activities, sales pipelines, email communication and customer history. Connected applications can extend the workflow from lead capture through quoting, delivery, invoicing and support.

Capabilities

Apptivo Features

CRM and Sales

  • Lead list management
  • Contact and customer management
  • Product catalog
  • Deal and opportunity management
  • Multiple sales pipelines
  • Tasks, appointments, notes and follow-ups
  • Customer activity history
  • 360-degree customer view

Marketing and Communication

  • Two-way email synchronization
  • IMAP email integration
  • Email templates
  • Email open and click tracking
  • Email sequencing
  • Campaign management
  • Lead scoring
  • Email and SMS automation

Automation and Customization

  • Custom fields
  • Custom views and layouts
  • Custom reports and dashboards
  • Workflow triggers
  • Sales-stage automation
  • Drag-and-drop configuration
  • Record conversion flows
  • Role and feature-level security

Business Applications

  • Project management
  • Time tracking
  • Estimates and proposals
  • Invoicing
  • Help desk cases
  • Field service and work orders
  • Procurement and purchase orders
  • Contracts and expense management

Integrations and Developer Tools

  • REST API
  • Webhooks
  • QuickBooks integration
  • Xero integration
  • Google Workspace integration
  • Google Calendar integration
  • Dropbox integration
  • Payment gateway integrations
  • Slack integration

Mobile

  • Android application
  • iOS application
  • Mobile CRM access
  • Mobile activities and call logs
  • Mobile invoicing
  • Mobile estimates
  • Field service access
  • Real-time web and mobile data updates
Product details

Apptivo Specifications

DeploymentCloud-based SaaS
Primary product typeIntegrated CRM and business application suite
CRM appsLeads, Contacts, Customers, Opportunities and Cases
Free trial14 days, no credit card required
APIHTTP-based REST API
IntegrationsQuickBooks, Xero, Google Workspace, Google Calendar, Dropbox, Slack, PayPal, Stripe, Authorize.Net, Zipmark and webhooks
Mobile supportAndroid and iOS applications
Windows supportSupported Windows access identified in Apptivo plan documentation
Billing modelPer user, monthly or annual billing
Support24x7 support listed on paid plans
Company founded2009
HeadquartersPlano, Texas, United States
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

8.5/10Moderate confidence
Features8.8
Ease of Use8.0
Value for Money8.7
Performance8.1
Support8.6
User Sentiment8.4

Apptivo provides a broad, integrated application suite with extensive customization, workflow automation, mobile access and business integrations. G2 reviewers rate it 4.4 out of 5, while review summaries frequently praise support and customization. Some reviewers report setup complexity and limitations in the mobile experience.

Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

Apptivo Ratings & Reviews

Ratings are published by the respective review platforms and may change over time.

FAQ

Does Apptivo offer a free trial? Yes. Apptivo advertises a 14-day free trial and states that no credit card is required.

Does Apptivo have an API? Yes. Apptivo provides an HTTP-based REST API for interacting with platform data and extending application functionality.

What platforms does Apptivo support? Apptivo is delivered as a cloud service and offers mobile applications for Android and iOS. Apptivo documentation and plan materials also identify Windows access for supported applications.

What integrations does Apptivo provide? Published integrations include QuickBooks, Xero, Google Calendar, Google Workspace, Microsoft 365 services, Dropbox, PayPal, Stripe, Authorize.Net, Zipmark, Slack, telephony services and webhooks. Availability can vary by application and plan.

Who is Apptivo best suited for? It is best suited to small and midsize organizations that want CRM connected with invoicing, project management, support, field service or operational workflows.

Community feedback

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