Free
$0
month
Up to 2 users, 250 contacts and no file storage. Listed on the official pricing page; new signups are closed on the main website.
Check current pricing →
Highrise CRM
Highrise is a contact-focused CRM for organizing leads, conversations, follow-ups, tasks, deals and team activity.
Editorial overview
Aggregated Overview
Highrise offers core contact, email, task, reminder, deal, search, permissions and reporting functions. Independent reviews consistently describe it as simple and affordable, but note fewer advanced CRM features and limited product development. Scores are moderated because 37signals no longer accepts new signups.
This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.
Overview
Highrise is a cloud CRM built around contact records, relationship history and follow-up work. It combines notes, emails, tasks, reminders, tags, custom fields, cases and deals in shared contact profiles.
37signals launched Highrise in 2007. The company stopped accepting new signups on August 20, 2018, while continuing to support existing accounts. Its current public website therefore describes a maintained legacy product rather than a generally available new CRM purchase.
Highrise CRM Decision Snapshot
A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.
Platforms
Android, API, iOS, Web
TechZella assessment
7.9/10
Highrise CRM Pros & Cons
Pros
- Focused contact records combine notes, emails, tasks and relationship history.
- Simple interface and follow-up workflow suit small teams and nontechnical users.
- Tags, custom fields, filters and permissions support flexible organization.
- Mobile apps support contact, note and task access away from the desktop.
- Listed plans use account-level pricing instead of per-user charges.
Cons
- The main website states that new customer signups are closed.
- 37signals has ended active product development, limiting future feature expansion.
- Advanced automation, analytics and workflow depth are narrower than newer CRM platforms.
- Some integrations depend on third-party providers and may have limited maintenance.
- Mobile applications do not include every web feature.
Highrise CRM Pricing & Plans
Solo
$29
month
One user, 20,000 contacts, unlimited deals and 5GB file storage.
Check current pricing →Basic
$24
month
Up to 6 users, 5,000 contacts, 10 deals and 5GB storage.
Check current pricing →Plus
$49
month
Up to 15 users, 20,000 contacts, unlimited deals and 15GB storage.
Check current pricing →Premium
$99
month
Up to 40 users, 30,000 contacts, unlimited deals and 30GB storage.
Check current pricing →Max
$149
month
Unlimited users, 50,000 contacts, unlimited deals and 75GB storage.
Check current pricing →Pricing may change. Verify current plans on the vendor's website.
Highrise CRM Competitors & Alternatives
Compare similar products directly, then see which alternatives may make more sense when your requirements differ.
Direct competitors
These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Highrise CRM.
Highrise CRM Features
Contact Management
- Shared contact database
- Contact profiles with notes and activity history
- Tags and custom fields
- Advanced search and filters
- Attachments and company information
Sales Management
- Lead tracking
- Deals
- Cases
- Pipeline reporting
- Group inbox for lead follow-up
Tasks and Follow-up
- Assigned tasks
- Email and SMS reminders
- Recurring reminders
- Due dates
- Team activity tracking
- Email history on contact records
- Bulk email
- Email templates
- Email forwarding from external email systems
- Open and click tracking for broadcast email
Team Administration
- Privacy settings
- User permissions
- Shared notes and comments
- Account-level plans without listed per-user fees
Integrations and API
- API tokens
- Developer API
- Third-party integrations
- Zapier integration reference
- Integrations with services including Wufoo, Olark, Mailchimp and Office 365
Mobile
- Android application
- iOS application
- Mobile contact management
- Mobile notes and tasks
- Mobile team activity view
Highrise CRM Specifications
| Product type | Cloud CRM software |
|---|---|
| Deployment | Web-based SaaS |
| Primary category | CRM Software |
| Founded | 2007 |
| Vendor | 37signals LLC |
| Platforms | Web, Android, iOS |
| API | Yes, with user API tokens |
| Integrations | Third-party integrations through the Highrise API; listed examples include Wufoo, Olark, PieSync, Mailchimp, Office 365, Outlook.com, Google services and Zapier |
| Free trial | 30 days for eligible paid-plan signups |
| New account availability | New signups closed since August 20, 2018 |
| Pricing model | Monthly account-level plans |
| Support status | Existing accounts continue to be supported |
Our evidence-based assessment
TechZella Score
A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.
7.9/10Moderate confidence
Highrise offers core contact, email, task, reminder, deal, search, permissions and reporting functions. Independent reviews consistently describe it as simple and affordable, but note fewer advanced CRM features and limited product development. Scores are moderated because 37signals no longer accepts new signups.
Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.
Highrise CRM FAQs
Answers begin with the clearest available response, followed by the context that helps you act on it.
Is Highrise still available?
Highrise remains available to existing customers, but its main website says that it stopped accepting new signups on August 20, 2018.
Does Highrise have an API?
Yes. Highrise provides API tokens for users and documentation for building integrations. Third-party integrations are developed and maintained by their respective providers.
What integrations does Highrise support?
Highrise's integration directory references services including Wufoo, Olark, PieSync, Mailchimp, QuickBooks, Office 365, Outlook.com, Google services and Zapier. Availability and maintenance may vary by provider.
Does Highrise offer mobile apps?
Yes. Official help materials describe Android and iOS applications for contacts, notes, tasks and team activity. The mobile apps don't expose every web feature.
Does Highrise offer a free trial?
The official pricing page describes a 30-day trial for eligible paid-plan signups. Existing free accounts upgraded to paid plans aren't eligible for that trial, and new account availability is restricted.
Community feedback
Reviews
No reviews yet. Be the first to share your experience.
Write a Review
Please log in to submit a review.