Always Free
$0
month
One user, 100 contacts, 100 companies and 10 deals. No integrations.
Check current pricing →
KarmaCRM
KarmaCRM is a web-based CRM for small businesses that combines contact management, sales tracking, tasks, calendars, email and integrations.
Editorial overview
Aggregated Overview
KarmaCRM provides contacts, companies, deals, tasks, calendars, email, customization, collaboration and integrations. Capterra and G2 reviews indicate generally positive usability and support feedback, while the smaller review base and dated public documentation limit confidence.
This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.
KarmaCRM Decision Snapshot
A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.
Platforms
API, Mobile app, Web
TechZella assessment
8.0/10
Overview
KarmaCRM is a cloud-based customer relationship management system developed for small businesses and small teams. The product combines contact and company records with deals, activities, tasks, events, email history and team collaboration.
The company says KarmaCRM launched on April 12, 2010. Its founder and chief executive is John Paul Narowski. The product emphasizes relationship tracking, workflow organization and configurable records rather than enterprise-scale sales operations.
KarmaCRM Features
Contact and account management
- Contact records
- Company records
- Custom contact fields
- Custom labels
- Bulk contact operations
- Search across CRM records
- Customer activity history
Sales and workflow
- Deal tracking
- Sales pipeline stages
- Task management
- Calendar and event management
- Email and text reminders
- Recurring tasks
- Activity assignment
Email and marketing
- Two-way email synchronization
- Email reply tracking
- Email templates
- Mass email
- Automated email campaigns on Pro and Premium plans
- Embedded lead capture forms on Pro and Premium plans
Team collaboration
- Shared customer histories
- Task and record assignment
- Comments and notes
- Notifications
- User groups and permissions
- Shared calendars
Integrations
- Gmail
- Google Calendar
- Google Contacts
- Mailchimp
- Zapier
- Wufoo webhooks
- Formstack webhooks
Developer access
- REST API
- API token authentication
- Endpoints for contacts, deals, activities and calendars
- Email and campaign API operations
KarmaCRM Specifications
| Deployment | Cloud-based web application |
|---|---|
| Mobile access | KarmaCRM mobile app |
| API | Documented REST API |
| Free trial | 14 days, no credit card required |
| Free plan | 1 user with limited records |
| Pricing model | Per user, monthly or annual billing |
| Integrations | Gmail, Google Calendar, Google Contacts, Mailchimp, LinkedIn, Twitter, Zapier, Wufoo and Formstack |
| Headquarters | Denver, Colorado, United States |
| Founded | 2010 |
KarmaCRM Pricing & Plans
Basic
$28 per user/month
annual billing
Unlimited contacts, companies, deals and file storage, plus team coordination, two-way email sync, customizable email templates, integrations and chat and email support. Monthly billing is $34 per user.
Check current pricing →Pro
$39 per user/month
annual billing
Includes Basic features plus automated email campaigns, embedded lead capture forms and up to 20 business card scans monthly. Monthly billing is $49 per user.
Check current pricing →Premium
$55 per user/month
annual billing
Includes Pro features plus personalized onboarding, up to 50 business card scans monthly and a dedicated support representative with phone support. Monthly billing is $59 per user.
Check current pricing →Pricing may change. Verify current plans on the vendor's website.
Our evidence-based assessment
TechZella Score
A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.
8.0/10Moderate confidence
KarmaCRM provides contacts, companies, deals, tasks, calendars, email, customization, collaboration and integrations. Capterra and G2 reviews indicate generally positive usability and support feedback, while the smaller review base and dated public documentation limit confidence.
Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.
KarmaCRM Pros & Cons
Pros
- Free plan available for one user.
- Broad core coverage across contacts, companies, deals, tasks and calendars.
- Custom fields, labels and permissions support configurable workflows.
- Documented API supports programmatic access to major CRM objects.
- 14-day trial does not require a credit card.
Cons
- Free plan limits users, records and integrations.
- Several advanced features require Pro or Premium plans.
- Public developer documentation includes examples from earlier product versions.
- Independent review volume remains modest compared with larger CRM vendors.
Community feedback
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KarmaCRM Competitors & Alternatives
Compare similar products directly, then see which alternatives may make more sense when your requirements differ.
Direct competitors
These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with KarmaCRM.
FAQ
Does KarmaCRM offer a free trial?
Yes. The official site states that new accounts receive a 14-day free trial without requiring a credit card.
Does KarmaCRM have a free plan?
Yes. The Always Free plan supports one user, 100 contacts, 100 companies and 10 deals. It does not include integrations.
Which platforms support KarmaCRM?
KarmaCRM is available through a web application and a mobile app. The vendor also publishes an API for programmatic access.
Does KarmaCRM have an API?
Yes. The official documentation describes a REST-style API with endpoints for contacts, deals, calendars, activities, campaigns, attachments, notes and email operations.
What integrations does KarmaCRM provide?
Official materials document integrations or connections for Gmail, Google Calendar, Google Contacts, Mailchimp, LinkedIn, Twitter, Zapier, Wufoo and Formstack webhooks.
Who is KarmaCRM designed for?
The vendor positions the product for small businesses, solopreneurs and small teams that need relationship, task and sales tracking without an enterprise CRM structure.