Highrise CRM

Highrise is a cloud CRM built around contact records, relationship history and follow-up work. It combines notes, emails, tasks, reminders, tags, custom fields, cases and deals in shared contact profiles.

37signals launched Highrise in 2007. The company stopped accepting new signups on August 20, 2018, while continuing to support existing accounts. Its current public website therefore describes a maintained legacy product rather than a generally available new CRM purchase.

Highrise stores contact details, notes, emails, attachments and activity history on individual records. Teams can use tags, custom fields, filters and search to organize and retrieve relationship data.

Sales features include lead tracking, deals, cases, pipeline reporting, group inbox workflows and bulk email. Task tools support assignments, due dates, email or SMS reminders and recurring follow-ups.

The service provides privacy controls and team permissions. It also offers email templates, mobile applications, data import and export tools, and an API for external integrations.

The official pricing page lists monthly, account-level plans rather than per-user pricing. Listed plans include Basic at $24 per month, Plus at $49, Premium at $99 and Max at $149.

The same page lists a free plan for two users and 250 contacts, plus a Solo plan at $29 per month. It also describes a 30-day trial for eligible paid-plan signups.

These prices remain published, but Highrise’s main website states that new signups have been closed since August 20, 2018. Prospective buyers should treat the pricing page as legacy account information and confirm availability with 37signals.

Pros: Highrise has a focused contact model, shared relationship history, straightforward task reminders, flexible tags and custom fields, mobile apps, and account-level pricing without per-user charges on listed plans.

Cons: New customer registration is closed. The product has limited ongoing development, and independent reviews identify gaps in advanced automation, integrations, reporting depth and mobile usability compared with newer CRM platforms.

Less Annoying CRM is a comparable small-business CRM focused on contacts, pipelines and follow-ups. Capsule CRM offers contact management and sales pipeline tools with a similarly streamlined approach.

HubSpot CRM is a broader option with a free tier and larger marketing ecosystem. Zoho CRM provides more extensive automation, customization and reporting. Pipedrive is a stronger choice for visual pipeline management and active sales operations.

Is Highrise still available? Highrise remains available to existing customers, but its main website says that it stopped accepting new signups on August 20, 2018.

Does Highrise have an API? Yes. Highrise provides API tokens for users and documentation for building integrations. Third-party integrations are developed and maintained by their respective providers.

What integrations does Highrise support? Highrise’s integration directory references services including Wufoo, Olark, PieSync, Mailchimp, QuickBooks, Office 365, Outlook.com, Google services and Zapier. Availability and maintenance may vary by provider.

Does Highrise offer mobile apps? Yes. Official help materials describe Android and iOS applications for contacts, notes, tasks and team activity. The mobile apps don’t expose every web feature.

Does Highrise offer a free trial? The official pricing page describes a 30-day trial for eligible paid-plan signups. Existing free accounts upgraded to paid plans aren’t eligible for that trial, and new account availability is restricted.