List of Retail Software | Last updated: November 5, 2026
This page lists the 210 tools in the TechZella directory that are classified under Retail, a industry in our taxonomy. Every profile summarises what the product does, who it suits, what it costs, and where it falls short, based on documented vendor and independent sources rather than hands-on testing. Examples in this group include 1Kosmos BlockID, Cart.com, Ecwid by Lightspeed, Infor CloudSuite WMS, Microsoft Entra ID, Precoro, Shopify and Transporeon; the list is alphabetical and does not imply a ranking. The most common documented use cases are Order management, Multichannel selling, Build online stores, Order fulfillment. Tools here are most often also filed under E-commerce Platform, Supply Chain Management, CRM Software, Warehouse Management. Platform support most often listed is Web, API, iOS, Android. To compare options, open each profile and read the Decision Snapshot, the pricing and total cost sections, and the Gotchas, then check the alternatives listed for the products you are considering. Features, pricing and availability change, so confirm current details with each vendor before you decide.
This page lists the 210 tools in the TechZella directory that are classified under Retail, a industry in our taxonomy. Every profile summarises what the product does, who it suits, what it costs, and where it falls short, based on documented vendor and independent sources rather than hands-on testing. Examples in this group include 1Kosmos BlockID, Cart.com, Ecwid by Lightspeed, Infor CloudSuite WMS, Microsoft Entra ID, Precoro, Shopify and Transporeon; the list is alphabetical and does not imply a ranking. The most common documented use cases are Order management, Multichannel selling, Build online stores, Order fulfillment. Tools here are most often also filed under E-commerce Platform, Supply Chain Management, CRM Software, Warehouse Management. Platform support most often listed is Web, API, iOS, Android. To compare options, open each profile and read the Decision Snapshot, the pricing and total cost sections, and the Gotchas, then check the alternatives listed for the products you are considering. Features, pricing and availability change, so confirm current details with each vendor before you decide.
These links use TechZella's existing product-to-taxonomy relationships. They are navigation aids, not independent endorsements.
Browse the current directory listings and open individual profiles for detailed feature, pricing and evidence information.
| # | Software / Tool | Best For | TechZella Score | User Rating | Pricing |
|---|---|---|---|---|---|
| 1 | Freshdesk | Freshdesk is a cloud help desk for managing customer-support tickets, team workflows,… | 8.2/10 | — | $19/agent/month / $55/agent/month |
| 2 | Zoho Desk | Zoho Desk is cloud-based customer service software for managing support tickets, communication… | 8.2/10 | — | $0 / $7/agent/month |
| 3 | Zendesk Support Suite | Zendesk Support Suite combines ticketing, messaging, voice, live chat, a help center,… | 8.1/10 | — | $55 / $115 |
| 4 | Culture Amp | Culture Amp is a cloud employee-experience platform for engagement surveys, performance management,… | 8.0/10 | — | Contact for quote |
| 5 | Gladly | Gladly is a cloud customer service platform that unifies customer conversations across… | 8.0/10 | — | See pricing |
| 6 | ThoughtSpot | Cloud analytics software for querying warehouse data in natural language, building interactive… | 8.0/10 | — | $25 per user / $50 per user |
| 7 | Domo | Domo is a cloud data and analytics platform for connecting, preparing, and… | 7.9/10 | — | $0 / Custom |
| 8 | Re:amaze | Re:amaze is a cloud customer-support platform that brings email, chat, social, SMS… | 7.9/10 | — | $59 / $29 |
| 9 | LiveChat | LiveChat is a hosted customer-service tool for real-time website conversations, agent workflows,… | 7.8/10 | — | $19 per agent / $49 per agent |
| 10 | Phenom People | Phenom is an AI-enabled talent experience platform for recruiting, candidate engagement, onboarding,… | 7.5/10 | — | Contact sales |
miniOrange is an IAM platform for workforce, customer, partner and application identities, providing SSO, MFA, provisioning, lifecycle management and access governance.
$2 per user / monthAWS IAM controls authentication and authorization for AWS resources through policies, roles, federation, temporary credentials and access analysis.
$0 / monthForgeRock is an enterprise identity platform for customer, workforce, and partner authentication, access management, identity governance, APIs, and lifecycle automation.
Custom quote / Annual subscriptionAuth0 is an identity platform for customer authentication, authorization, single sign-on, MFA, passwordless access, and protected APIs.
$0 / monthSaviynt is a cloud identity security platform for governing human, non-human, and AI identities across applications, data, and business processes.
Contact sales / CustomOne Identity is an enterprise identity-security software portfolio covering identity governance, access management, privileged access management and Active Directory administration.
Contact sales / CustomDelinea is an identity security platform for managing privileged access, credentials, secrets, endpoints, servers, cloud entitlements and identity threats.
/ Annual subscription or license termSailPoint provides identity security software for governing access, automating identity lifecycles, and managing compliance across cloud and on-premises environments.
Contact sales / Custom enterprise agreementEnterprise identity and access management software for workforce, customer, partner, API, and AI-agent identity use cases.
$3 per user / monthMicrosoft Entra ID is a cloud identity and access management service for users, applications, devices, and organizational resources.
$0 / not applicable