Core
$39 monthly or $29 billed annually
month
For businesses with up to $30,000 in trailing twelve-month GMV. Includes hosted ecommerce features and 24/7 chat and email support.
Check current pricing →B
BigCommerce
BigCommerce is a hosted ecommerce platform for building, managing, and scaling online stores, with B2B, multichannel, headless, and API-based commerce capabilities.
Editorial overview
Aggregated Overview
BigCommerce provides hosted storefronts, checkout, SEO tools, B2B capabilities, multi-storefront support, APIs, headless options, and more than 1,200 marketplace apps. G2 reviews show strong overall sentiment, while pricing and implementation complexity can increase for growing or specialized stores
This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.
BigCommerce Decision Snapshot
A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.
Platforms
API, Web
TechZella assessment
8.4/10
Overview
BigCommerce is a hosted ecommerce platform for creating and operating online stores. It combines storefront hosting, catalog management, checkout, payments, order workflows, SEO tools, and multichannel selling features.
The platform supports direct-to-consumer and B2B commerce. It also provides multi-storefront management, headless commerce options, and integrations for marketplaces, social channels, payment providers, shipping, tax, accounting, CRM, and ERP systems.
BigCommerce was founded in 2009 and serves merchants in more than 150 countries. Its corporate headquarters are in Austin, Texas.
BigCommerce Pros & Cons
Pros
- Broad native ecommerce features cover catalog, checkout, SEO, promotions, and order management.
- B2B tools support company accounts, quoting, customer pricing, purchase orders, and payment terms.
- REST and GraphQL APIs support integrations, automation, and headless storefronts.
- Multi-storefront and channel tools support international and multichannel operations.
- Eligible embedded payment providers can avoid additional BigCommerce payment fees.
- The 15-day trial provides access to the standard platform without requiring a credit card.
Cons
- Plan pricing rises when stores exceed trailing twelve-month GMV thresholds.
- Additional fees may apply when merchants use open payment providers.
- Highly customized storefronts may require developers, agencies, or third-party apps.
- Performance pricing starts at $1,499 per month billed annually and uses custom terms.
- Some G2 reviewers cite customization limitations and a learning curve.
BigCommerce Pricing & Plans
Growth
$105 monthly or $79 billed annually
month
For businesses with up to $100,000 in trailing twelve-month GMV. Includes 24/7 live phone and chat support.
Check current pricing →Scale
$399 monthly or $299 billed annually
month
Includes a $33,333 monthly GMV allowance and a published overage rate above that amount.
Check current pricing →Performance
Starting at $1,499 billed annually
month
Custom pricing for high-volume businesses with dedicated customer success support.
Check current pricing →Free trial
$0
15 days
Fully functional trial with no credit card requirement. Payment partner setup is required for completed transactions.
Check current pricing →Pricing may change. Verify current plans on the vendor's website.
BigCommerce Competitors & Alternatives
Compare similar products directly, then see which alternatives may make more sense when your requirements differ.
Direct competitors
These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with BigCommerce.
BigCommerce Features
Storefront and Catalog
- Hosted online storefront
- Mobile-responsive website
- Product catalog management
- Unlimited products
- Visual page builder
- SEO controls
- One-page checkout
- Discounts and promotions
B2B Commerce
- Company accounts
- Customer-specific pricing
- Quote-to-cart workflows
- Purchase order support
- Net payment terms
- Buyer account management
- Approval workflows
- Buyer portal
Multichannel Commerce
- Multi-storefront management
- Marketplace connections
- Amazon and eBay channel support
- Social commerce channels
- Point-of-sale channel integrations
- Marketing channel integrations
Integrations
- More than 1,200 marketplace apps
- Payment integrations
- ERP and accounting integrations
- CRM and marketing integrations
- Shipping and fulfillment integrations
- Tax provider integrations
- Analytics integrations
- Fraud management integrations
API and Developer Tools
- REST Management APIs
- GraphQL Admin API
- GraphQL Storefront API
- Checkout API
- Cart API
- Customers API
- Widgets API
- Scripts API
- Webhooks
- Checkout SDK
- Catalyst headless storefront framework
Security and Operations
- Hosted infrastructure
- Two-factor authentication
- Staging environments
- Secure checkout
- Published 99.98% uptime claim
- 24/7 support options
Editorial Verdict
BigCommerce is best suited to growing retailers, B2B sellers, and organizations needing built-in commerce functionality with extensible APIs. Its main trade-offs are sales-based plan upgrades, possible open-payment-provider fees, and development effort for highly customized experiences.
BigCommerce Specifications
| Deployment | Cloud-based, hosted SaaS |
|---|---|
| Platform | Web |
| Developer access | REST and GraphQL APIs |
| API style | API-first and headless commerce support |
| Free trial | 15 days, no credit card required |
| App ecosystem | 1,200+ apps listed |
| Payment support | 130+ payment providers listed on the free-trial page |
| B2B commerce | Supported |
| Multi-storefront | Supported |
| Mobile support | Responsive web storefronts |
| Company headquarters | Austin, Texas, United States |
| Countries served | 150+ |
Our evidence-based assessment
TechZella Score
A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.
8.4/10Moderate confidence
BigCommerce provides hosted storefronts, checkout, SEO tools, B2B capabilities, multi-storefront support, APIs, headless options, and more than 1,200 marketplace apps. G2 reviews show strong overall sentiment, while pricing and implementation complexity can increase for growing or specialized stores.
Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.
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FAQ
Does BigCommerce offer a free plan?
BigCommerce offers a 15-day free trial but does not list a permanent free plan on its current pricing page.
Does BigCommerce provide an API?
Yes. BigCommerce provides REST and GraphQL APIs for catalog, orders, customers, content, payments, storefronts, accounts, and other commerce functions.
What integrations does BigCommerce support?
The platform supports apps and integrations for payments, accounting, ERP, CRM, marketing, shipping, tax, marketplaces, social channels, point of sale, analytics, and order management.
Can BigCommerce support B2B commerce?
Yes. Its B2B capabilities include company accounts, customer-specific pricing, quoting, purchase orders, payment terms, approval workflows, and buyer account management.
Can developers build headless stores with BigCommerce?
Yes. Developers can use the GraphQL Storefront API, REST APIs, checkout tools, SDKs, and Catalyst, a composable storefront framework based on Next.js and React.
Does BigCommerce have a mobile app?
The verified product materials describe a responsive web platform. A separate native mobile administration application was not confirmed in the researched sources.