Customer Service Software
Intercom
Intercom combines a customer support inbox, ticketing, help center, workflows, and Fin AI Agent. Teams can use Fin with Intercom or connect…
$29 / per seat/month, billed annuallyTechZella Directory
E-commerce Software in 2026
List of E-commerce Software | Last updated: November 7, 2026
This page lists the 120 tools in the TechZella directory that are classified under E-commerce, a industry in our taxonomy. Every profile summarises what the product does, who it suits, what it costs, and where it falls short, based on documented vendor and independent sources rather than hands-on testing. Examples in this group include AbanteCart, ButterCMS, DatoCMS, Jumpseller, Midjourney, PinnacleCart, ShippyPro and TradeGecko (QuickBooks Commerce); the list is alphabetical and does not imply a ranking. The most common documented use cases are Order management, Multichannel selling, Build online stores, B2B commerce. Tools here are most often also filed under E-commerce Platform, Warehouse Management, Email Marketing, SEO Software. Platform support most often listed is Web, API, SaaS, REST API. To compare options, open each profile and read the Decision Snapshot, the pricing and total cost sections, and the Gotchas, then check the alternatives listed for the products you are considering. Features, pricing and availability change, so confirm current details with each vendor before you decide.
Editorial guide
About E-commerce software
This page lists the 120 tools in the TechZella directory that are classified under E-commerce, a industry in our taxonomy. Every profile summarises what the product does, who it suits, what it costs, and where it falls short, based on documented vendor and independent sources rather than hands-on testing. Examples in this group include AbanteCart, ButterCMS, DatoCMS, Jumpseller, Midjourney, PinnacleCart, ShippyPro and TradeGecko (QuickBooks Commerce); the list is alphabetical and does not imply a ranking. The most common documented use cases are Order management, Multichannel selling, Build online stores, B2B commerce. Tools here are most often also filed under E-commerce Platform, Warehouse Management, Email Marketing, SEO Software. Platform support most often listed is Web, API, SaaS, REST API. To compare options, open each profile and read the Decision Snapshot, the pricing and total cost sections, and the Gotchas, then check the alternatives listed for the products you are considering. Features, pricing and availability change, so confirm current details with each vendor before you decide.
Related context
Explore E-commerce through related software needs
These links use TechZella's existing product-to-taxonomy relationships. They are navigation aids, not independent endorsements.
Directory
Software listed under E-commerce
Browse the current directory listings and open individual profiles for detailed feature, pricing and evidence information.
Quick comparison
E-commerce Software
| # | Software / Tool | Best For | TechZella Score | User Rating | Pricing |
|---|---|---|---|---|---|
| 1 | Hiver | Hiver provides customer-service tools for shared inboxes and omnichannel support, with ticketing,… | 8.2/10 | — | $25 / $55 |
| 2 | Smartsupp | Smartsupp combines website live chat, messaging channels, scripted Flows, and an optional… | 8.1/10 | — | $0 / $17 |
| 3 | Geckoboard | Geckoboard is a cloud dashboard service for sharing live business metrics. It… | 8.0/10 | — | $79 / $319 |
| 4 | Userlike | Userlike combines website chat and messaging channels in a shared inbox, with… | 8.0/10 | — | €0 / From €90 |
| 5 | GrooveHQ | Groove Classic is a hosted customer-support help desk with a shared inbox,… | 7.8/10 | — | $35 per user / $55 per user |
| 6 | HappyFox | HappyFox is a cloud help desk that turns customer and employee requests… | 7.8/10 | — | $24 per agent / $49 per agent |
| 7 | Preset.io | Preset is a managed Apache Superset analytics service for building dashboards and… | 7.7/10 | — | $0 / $20 per user |
| 8 | Freescout | FreeScout is an open-source, self-hosted help desk and shared inbox for managing… | 7.4/10 | — | $0 |
| 9 | Kayako | Kayako offers a helpdesk platform and Kay AI, which can resolve support… | 7.3/10 | — | $1 / Contact sales |
| 10 | Acquire.io | Acquire combines live chat, chatbots, cobrowsing, and voice and video calls in… | 7.2/10 | — | Contact vendor |
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Editorial selection
E-commerce Software in 2026
Customer Service Software
Freshdesk
Freshdesk is a cloud help desk for managing customer-support tickets, team workflows, and self-service content. It includes Freddy AI features and a…
$19/agent/month / month, billed annually
Customer Service Software
Zendesk Support Suite
Zendesk Support Suite combines ticketing, messaging, voice, live chat, a help center, and reporting for customer support teams.
$55 / per agent/month, billed annually
Accounting Software
Bench Accounting
Bench combines online bookkeeping software with a dedicated bookkeeper, monthly financial statements, and optional business tax filing for U.S.-based businesses.
$199 / month
Accounting Software
inDinero
inDinero combines cloud accounting technology with outsourced bookkeeping, accounting, tax, and CFO services for growing businesses.
$750 / month
Accounting Software
Lexoffice
Lexoffice, now branded Lexware Office, is German cloud accounting software for invoicing, bookkeeping, banking and related small-business administration.
€7.90 + VAT / month
Accounting Software
ZarMoney
ZarMoney is cloud accounting software combining invoicing, payables, bank reconciliation, financial reporting and inventory management for businesses.
$20 / month
Email Marketing
Brevo (formerly Sendinblue)
Brevo is a cloud-based marketing and CRM platform for email campaigns, automation, transactional messaging, and customer engagement.
$0 / month
Email Marketing
Mailjet
Mailjet is a web-based email marketing and delivery platform with campaign tools, contact management, automation, SMTP relay, and APIs for transactional email.
$0 / month
Email Marketing
Sendlane
Sendlane is a web-based email marketing platform with campaign tools, behavioral automations, audience segmentation, and e-commerce integrations.
$100 / month