Software / Email Marketing / Brevo (formerly Sendinblue)

Brevo (formerly Sendinblue)

Brevo is a cloud-based marketing and CRM platform for email campaigns, automation, transactional messaging, and customer engagement.

7.9/10 TechZella Score
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Editorial overview

Aggregated Overview

Assessment reflects documented campaign, automation, CRM, transactional messaging, integrations, plan limits, and G2's displayed aggregate rating. Public review comments accessed were insufficient to establish recurring review themes.

This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.

Decision guide

Brevo (formerly Sendinblue) Decision Snapshot

A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.

Best suited to

Small and growing businesses seeking email campaigns, contact automation, and transactional messaging in one hosted service, particularly those using supported commerce integrations.

Look elsewhere if

Organizations requiring unrestricted free campaign volume, bidirectional WooCommerce data synchronization, or custom WordPress attributes through the documented WooCommerce plugin should assess these limits before adopting it, and should evaluate alternatives such as Mailchimp or MailerLite instead.

Platforms

REST API, SaaS, Web, WordPress, Zapier

TechZella assessment

7.9/10

Overview

Brevo is a hosted marketing and customer-relationship platform that supports email campaigns, automation, transactional messages, and contact management. The company dates its creation to 2012 and identifies Paris as its global operations headquarters.

It suits organizations that want campaign and transactional messaging within one account. Buyers should compare sending volume, contact limits, integrations, and add-on requirements against their expected use.

Decision context

Brevo (formerly Sendinblue) — What Sets It Apart?

These are the product-specific differences that may matter when deciding whether the software fits your workflow. They are based on documented evidence rather than a universal ranking.

  • Combines marketing campaigns, transactional email, SMS, and contact management in a single hosted product.
  • Free plan includes 300 daily email sends and contact storage for up to 100,000 contacts.
  • Offers a REST API with API-key and OAuth 2.0 authentication options.
7 key claims verifiedOur editorial team checked this profile against company information, pricing information, product documentation. Supported by 6 documented sources.
Editorial assessment

Brevo (formerly Sendinblue) Pros & Cons

Pros

  • Free plan provides a continuing entry tier rather than a time-limited trial.
  • Email marketing and transactional messaging are available in the same platform.
  • Official API documentation covers contact, messaging, e-commerce, and event workflows.
  • Documented integrations support selected commerce platforms and automation tools.

Cons

  • Free email volume is limited to 300 sends per day.
  • Some Starter and Standard tiers combine email-volume pricing with contact-storage limits.
  • The WooCommerce integration's documented sync is one-way and excludes custom WordPress attributes.
Operational limits

Brevo (formerly Sendinblue) Gotchas & Operational Limits

These are documented constraints or practical friction points that may matter before you adopt the product.

Free-plan email sending is capped at 300 per day, with no rollover of unused sends.

Campaign timing and transactional messages may need to be spread across days or moved to a paid plan.

Evidence source ↗

Some Starter and Standard tiers set contact-storage limits alongside monthly send volumes, and exceeding certain contact limits can automatically move the account to a higher tier.

Contact-list growth can affect both plan eligibility and subscription cost, even when email volume stays stable.

Evidence source ↗

The WooCommerce plugin syncs data from WooCommerce to Brevo; changes made in Brevo do not sync back, and custom WordPress attributes are unsupported.

Teams relying on two-way customer-data updates or custom fields may need another integration approach.

Evidence source ↗
Plans & pricing

Brevo (formerly Sendinblue) Pricing & Plans

Free

$0
month

300 email sends per day, up to 100,000 contacts, one marketing seat, basic reporting, and automation for up to 2,000 contacts. No time limit or credit card is required.

Check current pricing →

Starter

From $9
month

Paid email and multichannel marketing plan with no daily send limit. Monthly sending volume and contact storage vary by tier; SMS credits and some add-ons are separate.

Check current pricing →

Standard

From $18
month

Adds features including landing pages and no Brevo logo on emails. Sending volume and contact limits vary by selected tier.

Check current pricing →

Professional

From $499
month

Plan positioned for high-volume, multichannel campaigns; listed starting price is subject to plan configuration.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Cost context

Total Cost & Hidden Costs

Additional costs or implementation requirements that are documented in the available evidence.

SMS and optional add-ons

SMS credits are sold separately on the Starter plan; removing the Brevo email logo is an add-on on Starter, while it is included on Standard.

Evidence source ↗

Integration setup

WooCommerce installation requires an active WordPress and WooCommerce site, plugin authorization, and server access for documented domain or IP allowlisting when needed.

Evidence source ↗
Compare options

Brevo (formerly Sendinblue) Competitors & Alternatives

Compare similar products directly, then see which alternatives may make more sense when your requirements differ.

Direct competitors

These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Brevo (formerly Sendinblue).

Capabilities

Brevo (formerly Sendinblue) Features

Email Marketing

  • Email campaigns
  • Drag-and-drop email editor
  • Custom templates
  • Basic reporting and analytics

Automation and Contacts

  • Marketing automation
  • Contact lists and segmentation
  • Website activity tracking
  • Custom events and webhooks

Messaging and Integrations

  • Transactional email
  • SMS campaign support
  • REST API
  • WordPress and commerce-platform integrations
Visual preview

Demo & Screenshots

Brevo (formerly Sendinblue) product screenshotBrevo (formerly Sendinblue) product screenshotBrevo (formerly Sendinblue) product screenshotBrevo (formerly Sendinblue) product screenshotBrevo (formerly Sendinblue) product screenshotBrevo (formerly Sendinblue) product screenshot
Product details

Brevo (formerly Sendinblue) Specifications

DeploymentHosted SaaS
APIREST API; API-key and OAuth 2.0 authentication documented
Free email limit300 sends per day
Free contact storageUp to 100,000 contacts
Free-plan automation limitUp to 2,000 contacts
Verified integrationsWordPress, WooCommerce, Shopify, PrestaShop, Zapier, and Make
Transactional email data hostingFrance and Germany, as stated on Brevo's transactional email product page
Company creation year2012
Deployment

Deployment & System Footprint

Verified installation, hosting, administration, or environment details that can affect implementation.

HostingHosted SaaS accessed through the web; Brevo's transactional-email product page identifies data hosting in France and Germany. Source ↗
APIREST API supports messaging, contact management, commerce data, events, and other product areas; official SDKs are documented for multiple programming languages. Source ↗
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

7.9/10Moderate confidence
Features8.5
Ease of Use7.5
Value for Money8.0
Performance7.5
Support7.0
User Sentiment8.0

Assessment reflects documented campaign, automation, CRM, transactional messaging, integrations, plan limits, and G2's displayed aggregate rating. Public review comments accessed were insufficient to establish recurring review themes.

Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.

Editorial transparency

Our Review Methodology

Key claims are linked to the sources used to verify them. This evidence record is separate from third-party user ratings.

TechZella evaluates software using documented product capabilities, pricing information, usability and value considerations, independent user evidence where available, and competitive context. The assessment is an editorial review, not a hands-on test unless one is explicitly identified. Our editorial assessment is based on 6 documented sources.

What TechZella adds
  • Combines marketing campaigns, transactional email, SMS, and contact management in a single hosted product.
  • Free plan includes 300 daily email sends and contact storage for up to 100,000 contacts.
  • Offers a REST API with API-key and OAuth 2.0 authentication options.
Important limitations
  • The Free plan is limited to 300 email sends per day, and unused daily sends do not roll over.
  • Starter and Standard pricing tiers link monthly email volume to contact-storage limits; exceeding certain contact thresholds can trigger an automatic tier upgrade.
  • The documented WooCommerce integration syncs data from WooCommerce to Brevo, not back to WooCommerce, and does not support custom WordPress attributes.
Evidence-backed claims
Brevo's company was created in 2012, and its official About page identifies Armand Thiberge as Founder and CEO.

The company page lists 2012 as its year of creation and names Armand Thiberge as Founder and CEO.

View source ↗Verified 2026-10-13
The Free plan includes 300 daily email sends and storage for up to 100,000 contacts.

Brevo's pricing-plan help page specifies the daily send allowance and contact-storage ceiling.

View source ↗Verified 2026-10-13
Starter begins at $9 per month and Standard at $18 per month, with plan tiers tied to monthly email volume and contact storage.

The current plan information lists these starting prices and describes the tiered send and contact limits.

View source ↗Verified 2026-10-13
The Brevo API documents messaging, contact, e-commerce, webhook, and custom-event integrations.

The official developer overview describes these API solution areas and offers authentication and SDK documentation.

View source ↗Verified 2026-10-13
Brevo documents plugins and connections for platforms including WooCommerce, Shopify, PrestaShop, Zapier, and Make.

Brevo's integration help material describes plugins, direct integrations, and automation-tool connections.

View source ↗Verified 2026-10-13
The documented WooCommerce plugin synchronizes customers, orders, and products, but data changes made in Brevo do not sync back to WooCommerce.

Brevo's plugin documentation describes the data sync and identifies its one-way behavior and custom-attribute limitation.

View source ↗Verified 2026-10-13
G2 displayed a 4.5 out of 5 aggregate rating from 2,764 reviews on October 13, 2026.

The public Brevo G2 review page displayed the rating and review count when accessed.

View source ↗Verified 2026-10-13
Independent review sources

Brevo (formerly Sendinblue) Ratings & Reviews

Ratings are published by the respective review platforms and may change over time.

Community feedback

Reviews

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FAQ

Does Brevo offer a free trial? The documented Free plan is a no-time-limit free tier rather than a temporary trial. Brevo also advertises a separate trial for some products, but this research did not verify that a trial applies to the core marketing plans.

Does Brevo have an API? Yes. Its developer documentation describes a REST API with API-key and OAuth 2.0 authentication and multiple SDKs.

Which integrations were verified? Official help documentation covers WordPress-related plugins, WooCommerce, Shopify, PrestaShop, Zapier, and Make.

What is the Free plan’s email limit? It allows up to 300 sends per day. Unused daily sends do not carry over.

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