Historical unlimited-user plan
$55
month
Archived pricing reference. The plan reportedly supported unlimited users, but Batchbook is discontinued and cannot be purchased.
Check current pricing →B
Batchbook
Batchbook was a web-based social CRM for small businesses, combining contact management, sales tracking, tasks, lists and integrations. The service ended operations on January 15, 2019.
Editorial overview
Aggregated Overview
Historical product coverage describes contact management, social CRM, deal tracking, tasks, lists, reporting and several integrations. Archived listings emphasize accessibility and ease of adoption, but current performance and support cannot be assessed because the service ended operations in January 2019.
This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.
Overview
Batchbook was a cloud-based CRM created by BatchBlue Software for small businesses and organizations. It organized contact records, communications, sales opportunities, tasks and custom relationship data in a shared workspace.
The product promoted a social CRM approach. Users could connect contact records with social profiles and maintain richer context around prospects and customers. Batchbook supported team access, searchable records, dynamic lists and mobile-responsive views.
BatchBlue announced in December 2018 that Batchbook would conclude operations on January 15, 2019. The company selected PipelineDeals as a migration destination for customers, so Batchbook is now a historical CRM product rather than an available service.
Batchbook Decision Snapshot
A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.
Platforms
API, Mobile-responsive web, Web
TechZella assessment
7.2/10
Batchbook Pros & Cons
Pros
- Focused on small-business relationship management.
- Supported custom fields, tags, lists and searchable contact records.
- Historical plans included unlimited users.
- Integrated with Mailchimp and other business applications.
- Offered mobile-responsive web access.
Cons
- The service ended operations on January 15, 2019.
- No current subscription, support or product updates are available.
- Historical prices and integrations cannot be relied upon today.
- The product had a narrower scope than modern CRM suites.
- Current API availability cannot be verified.
Batchbook Pricing & Plans
Historical free trial
Free
trial
Archived listings reported a free trial without a credit card. No current trial is available.
Check current pricing →Pricing may change. Verify current plans on the vendor's website.
Batchbook Competitors & Alternatives
Compare similar products directly, then see which alternatives may make more sense when your requirements differ.
Direct competitors
These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Batchbook.
Batchbook Features
Contact Management
- Contact profiles
- Custom contact data
- Recorded communications
- Advanced search
- Dynamic lists
- CSV and vCard importing
Sales CRM
- Deal management
- Configurable sales stages
- Deal status tracking
- Sales activity calendar
- Reporting and charts
Social CRM
- Social profile information
- Social activity context
- Social network connections
Productivity and Collaboration
- To-do lists
- Team access
- Shared customer information
- Mobile-responsive views
Integrations
- Mailchimp
- Google Apps
- QuickBooks
- Eventbrite
- Xero
Developer Access
- Historical API repository reference
- API-based integration support was documented historically
Batchbook Specifications
| Product status | Discontinued |
|---|---|
| Vendor | BatchBlue Software |
| Founded | 2006 |
| Primary deployment | Cloud-based web application |
| Mobile support | Mobile-responsive web interface |
| API | Historical API reference; no current service |
| Integrations | Mailchimp, Google Apps, QuickBooks, Eventbrite and Xero |
| Free trial | Historically available without a credit card |
| Pricing status | Historical pricing only |
| Shutdown date | January 15, 2019 |
Our evidence-based assessment
TechZella Score
A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.
7.2/10Moderate confidence
Historical product coverage describes contact management, social CRM, deal tracking, tasks, lists, reporting and several integrations. Archived listings emphasize accessibility and ease of adoption, but current performance and support cannot be assessed because the service ended operations in January 2019.
Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.
Batchbook FAQs
Answers begin with the clearest available response, followed by the context that helps you act on it.
Is Batchbook still available?
No. BatchBlue announced that Batchbook would conclude operations on January 15, 2019.
What type of software was Batchbook?
It was a web-based social CRM for small businesses and organizations.
Did Batchbook offer an API?
Historical ecosystem records reference a Batchbook API repository, but the API is no longer an operational integration option.
What integrations did Batchbook support?
Historical sources document Mailchimp, Google Apps, QuickBooks, Eventbrite and Xero integrations. Availability ended with the product.
Did Batchbook have a free trial?
Archived software listings reported a free trial without a credit card. No current trial exists.
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