Copper

Copper is a relationship-focused CRM built around Google Workspace, with tools for contacts, leads, pipelines, projects, reporting and automated communications.

8.3/10 TechZella Score
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Editorial overview

Aggregated Overview

Copper combines contact management, pipelines, project workflows, reporting, mobile access and Google Workspace integration. G2 reviews show strong overall sentiment and praise for usability, while also noting pricing and advanced customization limitations.

This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.

Overview

Copper is a cloud CRM designed around Google Workspace workflows. It manages people, companies, leads, opportunities, projects, tasks, communications and customer activity in one system.

The product supports relationship-focused teams, including agencies, consultants, account managers and small businesses. Copper can connect sales activity with project delivery after an opportunity closes.

Its Google Workspace integration supports Gmail, Google Calendar, Google Contacts and Google Drive. Copper also provides mobile applications, a Chrome extension, third-party integrations and a RESTful developer API.

Decision guide

Copper Decision Snapshot

A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.

Platforms

Android, API, Chrome extension, iOS, Web

TechZella assessment

8.3/10

Editorial assessment

Copper Pros & Cons

Pros

  • Native Google Workspace integration supports Gmail, Calendar, Contacts and Drive workflows.
  • Combines CRM, sales pipeline and project delivery capabilities.
  • Provides mobile apps for iOS and Android.
  • Offers third-party integrations, a RESTful API and webhooks.
  • Includes a 14-day trial without requiring a credit card.

Cons

  • The lowest published price requires annual billing.
  • Basic and Professional plans impose contact limits.
  • Advanced reporting, custom reports and some integrations require higher-tier plans.
  • The mobile app does not expose all administrative settings and reporting functions.
  • G2 review summaries identify limitations involving advanced reporting and customization.
Plans & pricing

Copper Pricing & Plans

Basic

$29
per user/month

Includes 2,500 contacts, task automation, pipelines, project management and contact enrichment.

Check current pricing →

Professional

$69
per user/month

Adds workflow automation, bulk email, reporting, integrations and a 15,000-contact limit.

Check current pricing →

Business

$134
per user/month

Adds unlimited contacts, email series, custom reports, multi-currency and premium support.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Cost context

Total Cost & Hidden Costs

The sticker price is rarely the whole cost. TechZella did not find published figures for the items below in the sources reviewed, so confirm them with the vendor before budgeting.

Implementation time

Not publicly documented. Ask for a typical onboarding and migration timeline for a team of your size, and whether paid onboarding is required.

Hosting & infrastructure

Not publicly documented for this product. For SaaS, hosting is normally part of the subscription; for self-hosted or hybrid deployments, budget for servers, backups, security patching and admin time.

Hidden fees & add-ons

No overage, add-on or premium-support fees were documented in the reviewed sources. Request a written quote that lists usage limits, minimum seats, integrations, support tiers and renewal terms.

Compare options

Copper Competitors & Alternatives

Compare similar products directly, then see which alternatives may make more sense when your requirements differ.

Direct competitors

These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Copper.

Capabilities

Copper Features

CRM

  • Contact and company records
  • Lead management
  • Opportunity and deal tracking
  • Custom fields
  • Task management
  • Activity history

Sales and Pipelines

  • Customizable sales pipelines
  • Pipeline templates
  • Revenue tracking
  • Deal recommendations
  • Pipeline reporting
  • Drag-and-drop opportunity stages

Automation and Communications

  • Task automation
  • Workflow automation
  • Email series
  • Bulk email
  • Email templates
  • Follow-up reminders
  • Forms

Project Management

  • Customizable project pipelines
  • Project templates
  • Closed-deal to project handoff
  • Project tasks
  • Team collaboration
  • Customer onboarding workflows

Reporting

  • Activity reports
  • Pipeline reports
  • Revenue reporting
  • Custom reports
  • Team activity visibility

Google Workspace

  • Gmail integration
  • Google Calendar integration
  • Google Contacts integration
  • Google Drive integration
  • Chrome extension

Integrations and API

  • Slack
  • QuickBooks
  • PandaDoc
  • DocuSign
  • Zapier
  • Mailchimp
  • Xero
  • Zendesk
  • RESTful Developer API
  • Webhooks

Mobile

  • iOS application
  • Android application
  • Mobile contact access
  • Mobile opportunity access
  • Mobile task access
  • Mobile call and SMS logging
Product details

Copper Specifications

DeploymentCloud-based SaaS
Primary categoryCRM Software
Web applicationYes
Mobile appsiOS and Android
Browser extensionChrome
APIRESTful API with JSON responses
WebhooksSupported
Google Workspace integrationGmail, Calendar, Contacts and Drive
Free trial14 days
Credit card for trialNot required
Basic contact limit2,500 contacts
Professional contact limit15,000 contacts
Business contact limitUnlimited contacts
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

8.3/10Moderate confidence
Features8.6
Ease of Use8.8
Value for Money7.8
Performance8.2
Support8.1
User Sentiment8.5

Copper combines contact management, pipelines, project workflows, reporting, mobile access and Google Workspace integration. G2 reviews show strong overall sentiment and praise for usability, while also noting pricing and advanced customization limitations.

Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

Copper Ratings & Reviews

Ratings are published by the respective review platforms and may change over time.

FAQ

Does Copper offer a free trial?
Copper offers a 14-day free trial and does not require a credit card.

Does Copper have a free plan?
The current official pricing page lists paid plans and a free trial, but no permanent free plan.

Which platforms support Copper?
Copper supports a web application, Chrome extension, iOS app and Android app.

Does Copper integrate with Google Workspace?
Yes. Gmail, Google Calendar, Google Contacts and Google Drive integrations are included with all plans.

Does Copper provide an API?
Yes. Copper provides a RESTful Developer API with JSON responses and webhook documentation.

Which plan includes reporting?
The Professional plan includes reporting, while Business adds custom reports and other advanced capabilities.

Community feedback

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