Fireflies.ai

Fireflies.ai is an AI meeting assistant for recording, transcribing, summarizing, searching, and analyzing conversations. It supports major video conferencing platforms, phone calls, browser capture, desktop capture, and mobile recording.

The product serves sales, recruiting, marketing, customer success, product, engineering, healthcare, and other teams. Its workspace combines meeting records with AI-generated summaries, action items, searchable transcripts, conversation analytics, and workflow integrations.

Fireflies.AI Corp was founded in 2016. The company identifies Krish Ramineni as co-founder and chief executive officer, and Sam Udotong as co-founder and chief technology officer.

Fireflies provides automated transcription in more than 100 languages, real-time notes, timestamps, speaker identification, meeting search, and transcript playback. Users can upload audio or video files for transcription.

AI capabilities include AskFred, AI summaries, AI Skills, meeting preparation, daily digests, email assistance, voice agents, topic tracking, sentiment analysis, question detection, and speaker talk-time analytics.

Conversation intelligence supports sales coaching, recruiting analysis, product feedback, marketing review, and customer conversation analysis. Users can create clips, comments, bookmarks, channels, playlists, and shared meeting libraries.

Integrations include Zoom, Google Meet, Microsoft Teams, Webex, Dialpad, GoToMeeting, Lifesize, Slack, Notion, Google Docs, Microsoft OneNote, Salesforce, HubSpot, Pipedrive, Asana, ClickUp, Jira, Linear, Airtable, Trello, monday.com, Google Drive, Dropbox, OneDrive, Box, Zapier, Make, and other connectors.

Fireflies offers a public GraphQL API with API-key authentication. The documented API provides access to users and transcripts, while some newer data types remain unsupported.

Fireflies offers Free, Pro, Business, and Enterprise plans. Annual billing lists Pro at $10 per seat monthly, Business at $19 per seat monthly, and Enterprise at $39 per seat monthly. Monthly billing lists Pro at $18 and Business at $29 per seat monthly. Enterprise is annual-only.

The Free plan includes unlimited transcription, limited AI summaries, 400 minutes of team storage, 20 AI credits, meeting search, selected integrations, API access, desktop capture, mobile apps, and a Chrome extension. It is available without a stated time limit.

Pro adds unlimited AI summaries, 8,000 minutes of storage per seat, video recording, downloads, personal and email assistants, AI Skills, voice agents, task management, and unlimited integrations.

Business adds unlimited storage, multi-language mode, conversation intelligence, team analytics, public meeting access, and user groups. Enterprise adds rules, SSO, SCIM, audit logs, HIPAA compliance, private storage, custom retention, and advanced administration.

Pros

• Supports transcription across major meeting and calling platforms.
• Combines transcripts, summaries, search, action items, and analytics.
• Offers desktop, mobile, browser, and bot-based capture options.
• Provides broad CRM, collaboration, storage, and project-management integrations.
• Includes a public GraphQL API for transcript and user data.
• Offers a free-forever entry plan for individual experimentation.

Cons

• Advanced analytics and enterprise controls require higher-tier plans.
• Free storage is limited to 400 minutes per team.
• AI features use credits, and additional AI usage may require paid add-ons.
• Enterprise pricing is annual-only.
• Automated transcripts may still require review for accents, overlapping speech, or specialized terminology.
• The documented API does not currently expose every Fireflies data type.

Comparable products include Otter.ai, Fathom, tl;dv, Sembly AI, Avoma, and Gong. Otter.ai and Fathom focus strongly on meeting capture and summaries. tl;dv emphasizes recorded meeting insights and sales workflows. Sembly AI provides transcription, summaries, and task extraction. Avoma and Gong are more heavily oriented toward revenue teams and conversation intelligence.

Does Fireflies.ai have a free trial?

Yes. Fireflies provides a Free plan with no stated expiration. The official pricing materials describe it as free forever.

What platforms does Fireflies.ai support?

Fireflies supports web access, Windows, macOS, Android, iOS, Chrome, Firefox, Safari, Edge, and additional supported browsers. It also connects with Zoom, Google Meet, Microsoft Teams, Webex, Dialpad, and other meeting services.

Does Fireflies.ai offer an API?

Yes. The public API uses GraphQL and API-key authentication. The documentation focuses on user and transcript data.

What integrations are available?

Integrations cover conferencing, CRM, collaboration, storage, project management, applicant tracking, dialers, calendars, and automation tools. Examples include Salesforce, HubSpot, Slack, Notion, Asana, Jira, Google Drive, Dropbox, Zapier, and Make.

Is Fireflies.ai HIPAA compliant?

Fireflies states that its enterprise offering supports HIPAA compliance, alongside SOC 2 Type II and GDPR-related controls.

Who is Fireflies.ai best suited for?

It suits teams that need searchable meeting records, automated follow-ups, sales or recruiting analysis, and connections between conversation data and business systems.