Hopin

Hopin is a cloud-based event platform that supports virtual, hybrid, onsite, and webinar experiences. RingCentral acquired Hopin in 2023 and now markets the product as RingCentral Events.

The platform supports event registration, branded pages, multi-stage programming, networking, expo areas, live production, attendee engagement, analytics, and post-event content reuse. It serves marketing teams, event organizers, associations, educators, and businesses running internal or external events.

Event organizers can create branded landing pages, configure registration, manage schedules, and organize multi-track event venues. Virtual venues can include reception areas, stages, sessions, networking spaces, and expo booths.

Built-in engagement tools include chat, polls, Q&A, reactions, direct messaging, and video networking. The platform also provides event analytics, attendee engagement scores, session metrics, dashboards, and CRM exports.

AI capabilities include AI Writer for event copy, automated Q&A categorization, suggested polls and answers, transcripts, highlight clips, and content repurposing. Caption translation is available as an add-on.

RingCentral Events pricing starts at $99 per organizer per month for the Events Pro plan. Annual billing can reduce the effective price, and the product uses organizer-based pricing rather than charging overage fees for event attendance.

The current offering includes a 30-day free trial with most core functionality and limited registrations. RingCentral also lists additional paid plans, but does not publish all plan prices on the public pricing page.

Pros:

• Supports virtual, hybrid, onsite, and webinar formats.
• Combines registration, production, networking, engagement, and analytics.
• Offers more than 40 event-focused integrations.
• Provides public and custom API options for eligible plans.
• Includes AI tools for event copy, Q&A, clips, transcripts, and follow-up content.

Cons:

• The product has transitioned from the Hopin brand to RingCentral Events.
• Advanced API and integration capabilities may require higher-tier plans.
• Independent reviews mention occasional bugs and limitations in attendance tracking.
• Some reviewers report slower support response times outside premium support arrangements.
• Public pricing information does not show every paid plan or enterprise configuration.

Comparable products include Zoom Events for organizations already using Zoom, Webex Events for Cisco-oriented enterprises, Whova for conference management, Cvent Attendee Hub for large event programs, and Bizzabo for marketing-led event operations.

Is Hopin still available under its original name?
Hopin Events is now marketed as RingCentral Events. RingCentral describes the service as formerly Hopin Events.

What event formats does it support?
The platform supports webinars, virtual events, hybrid events, and onsite events.

Does Hopin offer a free trial?
RingCentral currently lists a 30-day free trial with most core features and limited registrations.

Does it provide integrations?
Yes. RingCentral lists more than 40 event integrations, including HubSpot, Salesforce, Marketo, Mailchimp, Slack, Kahoot, Miro, Slido, and Typeform.

Does it have an API?
Yes. RingCentral describes public and custom APIs. The datasheet identifies custom API access as an Enterprise-plan capability for tasks such as importing registrations and retrieving analytics.

Who is Hopin best suited for?
It is best suited to organizations running branded webinars, conferences, multi-track virtual events, hybrid programs, and events requiring attendee engagement analytics.