M
CRM Software
Monday.com
Monday.com is a configurable work management platform for projects, workflows, CRM, service operations, collaboration, and AI-assisted execution.
$0 / monthTechZella Directory
Retail Software in 2026
List of Retail Software | Last updated: November 5, 2026
This page lists the 210 tools in the TechZella directory that are classified under Retail, a industry in our taxonomy. Every profile summarises what the product does, who it suits, what it costs, and where it falls short, based on documented vendor and independent sources rather than hands-on testing. Examples in this group include 1Kosmos BlockID, Cart.com, Ecwid by Lightspeed, Infor CloudSuite WMS, Microsoft Entra ID, Precoro, Shopify and Transporeon; the list is alphabetical and does not imply a ranking. The most common documented use cases are Order management, Multichannel selling, Build online stores, Order fulfillment. Tools here are most often also filed under E-commerce Platform, Supply Chain Management, CRM Software, Warehouse Management. Platform support most often listed is Web, API, iOS, Android. To compare options, open each profile and read the Decision Snapshot, the pricing and total cost sections, and the Gotchas, then check the alternatives listed for the products you are considering. Features, pricing and availability change, so confirm current details with each vendor before you decide.
Editorial guide
About Retail software
This page lists the 210 tools in the TechZella directory that are classified under Retail, a industry in our taxonomy. Every profile summarises what the product does, who it suits, what it costs, and where it falls short, based on documented vendor and independent sources rather than hands-on testing. Examples in this group include 1Kosmos BlockID, Cart.com, Ecwid by Lightspeed, Infor CloudSuite WMS, Microsoft Entra ID, Precoro, Shopify and Transporeon; the list is alphabetical and does not imply a ranking. The most common documented use cases are Order management, Multichannel selling, Build online stores, Order fulfillment. Tools here are most often also filed under E-commerce Platform, Supply Chain Management, CRM Software, Warehouse Management. Platform support most often listed is Web, API, iOS, Android. To compare options, open each profile and read the Decision Snapshot, the pricing and total cost sections, and the Gotchas, then check the alternatives listed for the products you are considering. Features, pricing and availability change, so confirm current details with each vendor before you decide.
Related context
Explore Retail through related software needs
These links use TechZella's existing product-to-taxonomy relationships. They are navigation aids, not independent endorsements.
Directory
Software listed under Retail
Browse the current directory listings and open individual profiles for detailed feature, pricing and evidence information.
Quick comparison
Retail Software
| # | Software / Tool | Best For | TechZella Score | User Rating | Pricing |
|---|---|---|---|---|---|
| 1 | Freshdesk | Freshdesk is a cloud help desk for managing customer-support tickets, team workflows,… | 8.2/10 | — | $19/agent/month / $55/agent/month |
| 2 | Zoho Desk | Zoho Desk is cloud-based customer service software for managing support tickets, communication… | 8.2/10 | — | $0 / $7/agent/month |
| 3 | Zendesk Support Suite | Zendesk Support Suite combines ticketing, messaging, voice, live chat, a help center,… | 8.1/10 | — | $55 / $115 |
| 4 | Culture Amp | Culture Amp is a cloud employee-experience platform for engagement surveys, performance management,… | 8.0/10 | — | Contact for quote |
| 5 | Gladly | Gladly is a cloud customer service platform that unifies customer conversations across… | 8.0/10 | — | See pricing |
| 6 | ThoughtSpot | Cloud analytics software for querying warehouse data in natural language, building interactive… | 8.0/10 | — | $25 per user / $50 per user |
| 7 | Domo | Domo is a cloud data and analytics platform for connecting, preparing, and… | 7.9/10 | — | $0 / Custom |
| 8 | Re:amaze | Re:amaze is a cloud customer-support platform that brings email, chat, social, SMS… | 7.9/10 | — | $59 / $29 |
| 9 | LiveChat | LiveChat is a hosted customer-service tool for real-time website conversations, agent workflows,… | 7.8/10 | — | $19 per agent / $49 per agent |
| 10 | Phenom People | Phenom is an AI-enabled talent experience platform for recruiting, candidate engagement, onboarding,… | 7.5/10 | — | Contact sales |
Related software discovery paths
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Editorial selection
Retail Software in 2026
Q
Accounting Software
QuickBooks Online
Cloud accounting software for small businesses, with invoicing, expense tracking, bank feeds, reporting, payments, integrations and mobile access.
$38 / month
Customer Relationship Management
Microsoft Dynamics 365
Microsoft Dynamics 365 is a modular suite of cloud CRM and ERP applications for sales, service, finance, operations, commerce, and supply chain…
Free / trial
Enterprise Resource Planning (ERP)
SAP S/4HANA
SAP S/4HANA is an enterprise ERP suite for finance, manufacturing, sales, and supply chain operations, offered in public-cloud, private-cloud, and on-premises deployments.
Custom quote / Subscription
O
Enterprise Resource Planning (ERP)
Oracle NetSuite
Oracle NetSuite is a cloud ERP suite that combines financial management, operations, inventory, CRM, commerce and analytics.
Custom quote / Contract-based
Video Conferencing
Zoom
Zoom Workplace combines video meetings with chat, AI meeting tools, and collaboration features for desktop and mobile teams.
$0 / month
CRM Software
Salesforce
Salesforce is a cloud CRM platform with products for sales, service, marketing, commerce, analytics, integration, and custom application development.
$0 / no time limit
Accounting Software
Xero
Xero is cloud accounting software for small businesses and their advisors, with invoicing, bank reconciliation, reporting, and a marketplace of connected apps.
$0 / one month