Enterprise
Custom pricing
annual or contract-based
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ChatGPT Enterprise
Enterprise workspace for using OpenAI models with administrative controls, security features, connected apps, data analysis and custom AI workflows.
Editorial overview
Aggregated Overview
The product combines broad ChatGPT capabilities with enterprise identity, governance, privacy, compliance, app connectivity and administrative controls. Public pricing and independent Enterprise-specific review data are limited, so value and sentiment scores remain moderately confident.
This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.
ChatGPT Enterprise Decision Snapshot
A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.
Platforms
Android, API, iOS, macOS, Web, Windows
TechZella assessment
8.5/10
Overview
ChatGPT Enterprise is OpenAI’s managed workspace for organizations deploying ChatGPT at scale. It provides access to ChatGPT capabilities alongside centralized identity, administration, security, compliance and usage controls.
Enterprise workspaces support custom GPTs, file uploads, data analysis, Canvas, projects, search, image generation, voice features, deep research and connected applications. Available models and tools can vary by workspace settings, region and product rollout.
Enterprise data is not used to train OpenAI models by default. Eligible organizations can configure retention policies, data residency and additional encryption controls.
ChatGPT Enterprise Pros & Cons
Pros
- Broad AI workspace covering writing, research, analysis, coding and automation.
- Enterprise identity and access controls support centralized deployment.
- OpenAI excludes Enterprise data from model training by default.
- Connected apps can bring authorized business data into conversations.
- Custom apps can be built with the Apps SDK and MCP.
- Data residency, retention and customer-managed encryption options support regulated deployments.
Cons
- Public pricing is unavailable, making cost comparison difficult.
- API access requires separate organization membership and permissions.
- Integration availability varies by region, provider and administrator settings.
- Some advanced Enterprise capabilities use usage credits or token-based pricing.
- AI-generated outputs still require human validation for consequential work.
ChatGPT Enterprise Pricing & Plans
Pricing may change. Verify current plans on the vendor's website.
ChatGPT Enterprise Features
AI and Productivity
- Conversational AI
- Document drafting and revision
- File uploads
- Data analysis and visualization
- Canvas
- Projects
- Custom GPTs
- Image generation
- Voice features
- Web search
- Deep research
Enterprise Administration
- SAML single sign-on
- SCIM provisioning
- Role-based access controls
- Domain verification
- User and workspace administration
- Usage analytics
- Compliance logging
- Custom retention controls
Security and Compliance
- Encryption at rest and in transit
- No model training on business data by default
- Data residency options
- Enterprise Key Management
- Customer-managed encryption keys
- Priority support and service-level agreements
Integrations
- Google Drive
- SharePoint
- Microsoft Teams
- Slack
- GitHub
- GitLab
- Box
- Notion
- Outlook
- Custom apps through Apps SDK and MCP
Automation
- ChatGPT Work
- Agent workflows
- Browser-based tasks
- Approved app actions
- Custom MCP tools
Alternatives
Microsoft 365 Copilot: A close alternative for organizations centered on Microsoft Word, Excel, PowerPoint, Outlook, Teams and Microsoft security controls.
Google Gemini Enterprise: A comparable option for organizations that primarily use Google Workspace, Google Cloud and related enterprise data services.
Claude Enterprise: An enterprise conversational AI alternative from Anthropic, with a focus on long-context work, knowledge access and organizational administration.
Amazon Q Business: A business assistant designed for organizations that want enterprise search and generative AI connected to AWS and workplace data.
Perplexity Enterprise Pro: A research-focused alternative emphasizing web search, source citations and organizational knowledge workflows.
ChatGPT Enterprise Specifications
| Product type | Enterprise generative AI workspace |
|---|---|
| Vendor | OpenAI |
| Deployment | Cloud-hosted SaaS |
| Platforms | Web, Windows, macOS, iOS and Android |
| API | Available through separate OpenAI API Platform organization and permissions |
| Integrations | Google Drive, SharePoint, Microsoft Teams, Slack, GitHub, GitLab, Box, Notion, Outlook and custom MCP apps |
| Authentication | SAML SSO, SCIM and domain verification |
| Access control | Role-based access controls and administrator-managed app permissions |
| Data privacy | Business data not used for model training by default |
| Data residency | Available for eligible Enterprise customers in supported regions |
| Free trial | No public standard trial verified |
| Support | 24/7 priority support for Enterprise contracts |
Our evidence-based assessment
TechZella Score
A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.
8.5/10Moderate confidence
The product combines broad ChatGPT capabilities with enterprise identity, governance, privacy, compliance, app connectivity and administrative controls. Public pricing and independent Enterprise-specific review data are limited, so value and sentiment scores remain moderately confident.
Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.
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FAQ
Does ChatGPT Enterprise include API access?
Not automatically. ChatGPT Enterprise workspace membership and OpenAI API Platform organization membership are separate systems with separate permissions.
Does OpenAI train on Enterprise conversations?
OpenAI states that data from ChatGPT Enterprise is not used to train its models by default.
Can Enterprise connect to company files?
Yes. Administrators can enable supported apps and configure connections to services such as Google Drive, SharePoint, Microsoft Teams, Slack and GitHub.
Can organizations build custom integrations?
Yes. Enterprise workspaces can use approved custom apps built with the Apps SDK and Model Context Protocol, subject to administrator controls.
Is there a free trial?
OpenAI does not publicly list a standard free trial for ChatGPT Enterprise. Trial or evaluation arrangements must be confirmed with sales.
Which devices support ChatGPT Enterprise?
ChatGPT is available through the web, Windows and macOS desktop applications, and iOS and Android mobile applications. Enterprise feature access can vary by workspace policy.
Who is ChatGPT Enterprise best suited for?
It is designed for larger organizations that need centrally managed AI access, enterprise security, connected workplace data and contractual support.
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