Software / CRM Software / Monday.com

Monday.com

Monday.com is a configurable work management platform for projects, workflows, CRM, service operations, collaboration, and AI-assisted execution.

8.4/10 TechZella Score
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Editorial overview

Aggregated Overview

The platform offers broad project, workflow, CRM, reporting, integration, mobile, and API capabilities. G2 and Capterra show strong product sentiment, while Trustpilot reports substantially weaker service sentiment. Pricing and feature limits vary by plan.

This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.

Decision guide

Monday.com Decision Snapshot

A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.

Platforms

Android, GraphQL API, iOS, macOS, Web, Windows

TechZella assessment

8.4/10

Overview

Monday.com is a cloud-based work management platform developed by monday.com Ltd. Teams use configurable boards, dashboards, documents, forms, and automations to coordinate projects and business processes.

The platform also includes separate products for CRM, service operations, software development, and marketing. Its shared platform model lets organizations connect work across departments and build customized workflows.

Monday.com was founded in 2012 by Roy Mann and Eran Zinman. The company launched its product in 2014 and is headquartered in Tel Aviv, Israel.

Editorial assessment

Monday.com Pros & Cons

Pros

  • Highly configurable boards support varied team processes.
  • Strong visual planning with Gantt, Kanban, Timeline, Workload, and dashboards.
  • Broad integration catalog covers collaboration, CRM, development, and file tools.
  • GraphQL API and apps framework support custom extensions.
  • Native Android, iOS, Windows, and macOS applications are available.
  • G2 and Capterra report strong overall user ratings.

Cons

  • Feature availability and usage limits vary substantially by subscription tier.
  • Paid plans generally use seat-based pricing with minimum seat requirements.
  • AI capabilities may depend on credits and additional usage allowances.
  • Complex workspaces can require governance to avoid board and workflow sprawl.
  • Trustpilot reports much weaker sentiment than G2 and Capterra.
  • Advanced enterprise controls and some integrations require higher-tier plans.
Plans & pricing

Monday.com Pricing & Plans

Free

$0
month

Free forever for up to 2 seats. Includes up to 3 boards, 3 documents, 200+ templates, 8 column types, and mobile apps.

Check current pricing →

Basic

$9 per seat
month, billed annually

Entry paid work management plan. Monday.com displays pricing based on team size and subscription term.

Check current pricing →

Standard

$12 per seat
month, billed annually

Adds Timeline and Gantt views, guest access, sprint management, automations, integrations, and multi-board dashboards.

Check current pricing →

Pro

$19 per seat
month, billed annually

Adds advanced work management capabilities, higher usage limits, resource and portfolio features, and expanded automation capacity.

Check current pricing →

Enterprise

Custom quote

Enterprise security, governance, permissions, support, reporting, and higher automation and integration capacity.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Compare options

Monday.com Competitors & Alternatives

Compare similar products directly, then see which alternatives may make more sense when your requirements differ.

Direct competitors

These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Monday.com.

Capabilities

Monday.com Features

Work Management

  • Customizable boards
  • Tasks and items
  • Multiple workspaces
  • Templates
  • Documents
  • Forms
  • Kanban views
  • Timeline views
  • Calendar views

Project Management

  • Gantt charts
  • Milestones
  • Task dependencies
  • Critical paths
  • Baselines
  • Portfolio management
  • Resource management
  • Workload planning
  • Sprint management

Automation and Reporting

  • Custom automations
  • Notifications
  • Dashboards
  • Charts
  • Time tracking
  • Cross-board reporting
  • AI credits
  • AI assistants and agents
  • Prompt-based workspace creation

Integrations

  • Slack
  • Microsoft Outlook
  • Microsoft Teams
  • Gmail
  • Google Drive
  • Google Calendar
  • Jira
  • Salesforce
  • Zendesk
  • Dropbox
  • GitHub
  • Asana
  • Trello
  • Shopify
  • Mailchimp
  • Twilio

Developer Tools

  • GraphQL platform API
  • OAuth authentication
  • Apps framework
  • Custom board views
  • Widgets
  • Integration apps
  • Workflow extensions
  • Marketplace apps
Product details

Monday.com Specifications

DeploymentCloud-based SaaS
Primary productmonday work management
Other productsmonday CRM, monday service, monday dev, monday campaigns
Web accessYes
Windows appYes
macOS appYes
Android appYes
iOS appYes
APIGraphQL platform API
Free planYes, up to 2 seats
Free trial14-day Pro trial for selected products
Integrations500+ integrations and apps advertised for monday CRM; work management offers a broad integration catalog
HeadquartersTel Aviv, Israel
Public companyYes, NASDAQ: MNDY
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

8.4/10High confidence
Features9.0
Ease of Use8.6
Value for Money7.8
Performance8.5
Support7.8
User Sentiment8.2

The platform offers broad project, workflow, CRM, reporting, integration, mobile, and API capabilities. G2 and Capterra show strong product sentiment, while Trustpilot reports substantially weaker service sentiment. Pricing and feature limits vary by plan.

Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

Monday.com Ratings & Reviews

Ratings are published by the respective review platforms and may change over time.

Community feedback

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FAQ

Does monday.com have a free plan?
Yes. The free work management plan supports up to two seats and includes up to three boards and three documents.

Does monday.com offer a free trial?
Yes. Monday.com states that work management, CRM, and dev products offer a 14-day Pro trial.

What platforms does monday.com support?
Monday.com supports web access, Windows and macOS desktop applications, and Android and iOS mobile apps.

Does monday.com have an API?
Yes. Its platform API uses GraphQL and supports reading and updating monday.com account data. API access is subject to account usage limits.

Which integrations does monday.com support?
Examples include Slack, Outlook, Gmail, Google Drive, Google Calendar, Jira, Salesforce, Zendesk, Dropbox, GitHub, Asana, Trello, Shopify, Mailchimp, and Twilio.

Who is monday.com best suited for?
It is best suited to teams that need configurable project, workflow, collaboration, CRM, service, or development processes in one platform.

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