Email Marketing
Brevo (formerly Sendinblue)
Brevo is a cloud-based marketing and CRM platform for email campaigns, automation, transactional messaging, and customer engagement.
$0 / monthTechZella Directory
Software for Customer Retention in 2026
List of Customer Retention Software | Last updated: October 13, 2026
Quick comparison
Customer Retention Software
| # | Software / Tool | Best For | TechZella Score | User Rating | Pricing |
|---|---|---|---|---|---|
| 1 | ActiveCampaign | Cloud marketing automation software combining email, CRM, customer journeys, AI tools, SMS,… | 8.4/10 | — | $0 / Starts at $15 |
| 2 | Klaviyo | Klaviyo is a B2C CRM platform for customer data, email, SMS, mobile… | 8.4/10 | — | $0 / Variable |
| 3 | Ortto | Ortto combines customer data, marketing automation, analytics, and support tools for personalized… | 8.4/10 | — | $0 / $199 |
| 4 | Mailchimp | Mailchimp is a web-based email marketing and automation platform with audience management,… | 8.3/10 | — | $0 / $13 |
| 5 | CrossBeam | Crossbeam helps B2B companies compare account data with partners, identify shared prospects… | 8.2/10 | — | $0 / $4,800 |
| 6 | Braze | Braze is a cloud customer engagement and marketing automation platform for customer… | 8.1/10 | — | Custom quote / $0 |
| 7 | Brevo (formerly Sendinblue) | Brevo is a cloud-based marketing and CRM platform for email campaigns, automation,… | 7.9/10 | — | $0 / From $9 |
| 8 | Drip | Drip is a web-based email marketing and automation platform focused on ecommerce.… | 7.9/10 | — | $39 / $0 |
| 9 | Iterable | Iterable is a cloud customer-engagement and marketing automation platform for coordinating personalized… | 7.7/10 | — | See pricing |
| 10 | Faraday | Faraday combines first-party customer data with consumer attributes and predictive models for… | 7.2/10 | — | $0.05 per credit / Quote-based |
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Editorial selection
Software for Customer Retention in 2026
Marketing Analytics
Faraday
Faraday combines first-party customer data with consumer attributes and predictive models for audience insights, enrichment, and marketing activation.
$0.05 per credit / Usage-based
Marketing Automation
Iterable
Iterable is a cloud customer-engagement and marketing automation platform for coordinating personalized campaigns across email, mobile, web, and other messaging channels.
Marketing Automation
Braze
Braze is a cloud customer engagement and marketing automation platform for customer data, cross-channel messaging, and journey orchestration. It supports web and…
Custom quote / Not publicly listed
Collaboration Software
CrossBeam
Crossbeam helps B2B companies compare account data with partners, identify shared prospects and customers, and coordinate co-selling workflows.
$0 / forever
D
Email Marketing
Drip
Drip is a web-based email marketing and automation platform focused on ecommerce. It connects customer activity and store events to campaigns, audience…
$39 / month
M
Email Marketing
Mailchimp
Mailchimp is a web-based email marketing and automation platform with audience management, analytics, landing pages, integrations, mobile apps and AI-assisted marketing tools.
$0 / month
K
Email Marketing
Klaviyo
Klaviyo is a B2C CRM platform for customer data, email, SMS, mobile push, WhatsApp, analytics, service and AI-assisted marketing automation.
$0 / month
O
Customer Data Platform
Ortto
Ortto combines customer data, marketing automation, analytics, and support tools for personalized lifecycle campaigns across email, SMS, push, and chat.
$0 / 14 days
A
CRM Software
ActiveCampaign
Cloud marketing automation software combining email, CRM, customer journeys, AI tools, SMS, WhatsApp, analytics, and integrations.
$0 / 14 days