M
AI Marketing
Mailchimp
Mailchimp is a web-based email marketing and automation platform with audience management, analytics, landing pages, integrations, mobile apps and AI-assisted marketing tools.
$0 / monthTechZella Directory
Software for Customer Retention in 2026
List of Customer Retention Software | Last updated: September 12, 2026
Quick comparison
Customer Retention Software
| # | Software / Tool | Best For | TechZella Score | User Rating | Pricing |
|---|---|---|---|---|---|
| 1 | ActiveCampaign | Cloud marketing automation software combining email, CRM, customer journeys, AI tools, SMS,… | 8.4/10 | — | $0 / Starts at $15 |
| 2 | Klaviyo | Klaviyo is a B2C CRM platform for customer data, email, SMS, mobile… | 8.4/10 | — | $0 / Variable |
| 3 | Ortto | Ortto combines customer data, marketing automation, analytics, and support tools for personalized… | 8.4/10 | — | $0 / $199 |
| 4 | Mailchimp | Mailchimp is a web-based email marketing and automation platform with audience management,… | 8.3/10 | — | $0 / $13 |
| 5 | SugarCRM | SugarCRM is a B2B CRM platform for sales, marketing, service, customer data,… | 8.1/10 | — | $59 / $85 |
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Editorial selection
Software for Customer Retention in 2026
K
Customer Data Platform
Klaviyo
Klaviyo is a B2C CRM platform for customer data, email, SMS, mobile push, WhatsApp, analytics, service and AI-assisted marketing automation.
$0 / month
O
Conversational Marketing
Ortto
Ortto combines customer data, marketing automation, analytics, and support tools for personalized lifecycle campaigns across email, SMS, push, and chat.
$0 / 14 days
S
B2B CRM
SugarCRM
SugarCRM is a B2B CRM platform for sales, marketing, service, customer data, workflow automation and AI-supported sales guidance.
$59 / per user per month, billed annually
A
AI Marketing
ActiveCampaign
Cloud marketing automation software combining email, CRM, customer journeys, AI tools, SMS, WhatsApp, analytics, and integrations.
$0 / 14 days