Free Email
$0
month
Up to 500 subscribers and 15,000 emails per month, with core email marketing features.
Check current pricing →S
SendPulse
SendPulse is a multichannel marketing platform combining email, automation, chatbots, CRM, SMS, websites, pop-ups, and online course tools.
Editorial overview
Aggregated Overview
SendPulse combines email, automation, chatbots, CRM, SMS, web push, websites, pop-ups, and courses in one platform. It offers free entry tiers, public APIs, mobile apps, and broad integrations. Independent ratings are strong, while reviews also mention a sometimes crowded interface and occasional support or performance concerns.
This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.
Overview
SendPulse is a web-based multichannel marketing platform founded in 2015. It began as an email marketing service and expanded into automation, chatbots, CRM, SMS, web push notifications, websites, pop-ups, SMTP, and online courses.
The platform connects marketing and sales workflows through Automation 360. Businesses can trigger campaigns from subscriber actions, website events, CRM changes, purchases, and custom events. Supported communication channels include email, SMS, web push, Viber, and chatbots for services such as WhatsApp, Facebook Messenger, Instagram, Telegram, and TikTok.
SendPulse Decision Snapshot
A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.
Platforms
Android, API, iOS, Web
TechZella assessment
8.5/10
SendPulse Pros & Cons
Pros
- Combines email, automation, chatbots, CRM, SMS, web push, and ecommerce workflows.
- Provides useful free tiers for email, chatbots, and CRM.
- Offers REST API access with API keys and OAuth 2.0.
- Supports Android and iOS mobile applications.
- Includes integrations for ecommerce, CMS, CRM, and no-code automation tools.
- Provides built-in email verification, segmentation, analytics, and workflow automation.
Cons
- Separate pricing structures across product modules can make cost planning complex.
- The broad feature set may create a steeper learning curve for new users.
- Some independent reviews mention interface clutter and occasional performance issues.
- Advanced capabilities and higher usage limits require paid plans.
- Final pricing depends on contacts, subscribers, messages, selected products, and billing frequency.
SendPulse Pricing & Plans
Basic Chatbots
$0
month
Up to 500 chatbot subscribers, three chatbots, and 10,000 messages per month.
Check current pricing →Free CRM
$0
month
Account owner plus up to four invited users, two sales pipelines, and two boards.
Check current pricing →Email Pro
$57.60
month
Displayed official pricing for the shown 10,000-email level. Final cost varies by contact volume and billing period.
Check current pricing →Email Enterprise
$80.64
month
Displayed official pricing for the shown 10,000-email level. Includes enterprise-oriented features and dedicated support.
Check current pricing →Pricing may change. Verify current plans on the vendor's website.
SendPulse Competitors & Alternatives
Compare similar products directly, then see which alternatives may make more sense when your requirements differ.
Direct competitors
These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with SendPulse.
SendPulse Features
Email Marketing
- Drag-and-drop email editor
- Responsive email templates
- Subscription forms
- Audience segmentation
- Personalization
- A/B testing
- Campaign analytics
- Email address verification
- Spam checker
- SMTP service
Marketing Automation
- Automation 360 flow builder
- Event-triggered campaigns
- Abandoned-cart workflows
- Welcome and post-purchase messages
- Dynamic segmentation
- Email, SMS, web push, and chatbot actions
- Incoming webhooks
- API-triggered automation
Chatbots and Messaging
- Chatbots for WhatsApp, Facebook Messenger, Instagram, Telegram, Viber, and TikTok
- Chatbot flow templates
- Subscriber tags and variables
- Chatbot conversations
- SMS campaigns
- Viber campaigns
- Web push notifications
CRM and Sales
- Contact management
- Deals and sales pipelines
- Tasks and boards
- CRM automation
- Custom fields
- Chatbot-to-CRM workflows
- Ecommerce order and customer synchronization
Web and Education
- Website builder
- Landing pages
- Pop-up builder
- Live chat
- Online course builder
- Student mobile app
- Course-triggered automation
AI and Developer Tools
- AI-assisted email copy generation
- AI copy editing and translation
- REST API
- API keys
- OAuth 2.0 authentication
- Webhooks
- MCP server
- App directory for integrations
Integrations
- Zapier
- Make
- n8n
- Shopify
- WooCommerce
- WordPress
- Drupal
- PrestaShop
- OpenCart
- Creatio
- Google services
- JivoSite
SendPulse Specifications
| Deployment | Cloud-based SaaS |
|---|---|
| Primary platform | Web |
| Mobile support | Android and iOS apps |
| Free email plan | Up to 500 subscribers and 15,000 emails per month |
| Free chatbot plan | Up to 500 subscribers and 10,000 messages per month |
| Free CRM plan | Up to 5 account users, 2 pipelines, and 2 boards |
| API | REST API with API keys and OAuth 2.0 |
| Automation channels | Email, SMS, web push, Viber, and chatbot channels |
| Integrations | Zapier, Make, n8n, Shopify, WooCommerce, WordPress, Drupal, PrestaShop, OpenCart, Creatio, Google services, and others |
| Free trial | Free plans available; no credit card required for the free email plan |
| Support | 24/7 live chat and email support |
| Company founded | 2015 |
Our evidence-based assessment
TechZella Score
A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.
8.5/10Moderate confidence
SendPulse combines email, automation, chatbots, CRM, SMS, web push, websites, pop-ups, and courses in one platform. It offers free entry tiers, public APIs, mobile apps, and broad integrations. Independent ratings are strong, while reviews also mention a sometimes crowded interface and occasional support or performance concerns.
Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.
FAQ
Does SendPulse have a free trial?
Yes. SendPulse provides free plans rather than only a time-limited trial. The email plan supports up to 500 subscribers and 15,000 emails per month. The chatbot Basic plan supports up to 500 subscribers and 10,000 messages per month.
Which platforms does SendPulse support?
The core service runs in a web browser. SendPulse also provides Android and iOS mobile apps for email, chatbot, CRM, and course-related functions.
Does SendPulse provide an API?
Yes. SendPulse provides a REST API using HTTPS, API keys, and OAuth 2.0 client credentials. The API supports functions across email, SMTP, chatbots, CRM, automation, web push, courses, and other platform tools.
What integrations does SendPulse support?
Documented integrations include Zapier, Make, n8n, Shopify, WooCommerce, WordPress, Drupal, PrestaShop, OpenCart, Creatio, Google services, JivoSite, and other applications in the SendPulse directory.
Who is SendPulse best for?
SendPulse fits small and midsize businesses, ecommerce teams, agencies, SaaS companies, and education providers that want email, automation, chatbots, and CRM functions in one environment.
Community feedback
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