ProsperWorks

ProsperWorks was a customer relationship management platform founded in 2014. The company changed its name to Copper in July 2018, while continuing the same CRM product line.

Copper is designed around Google Workspace. It connects with Gmail, Google Calendar, Google Contacts and Google Drive, helping teams manage contacts, communications, deals and projects from a web-based CRM.

The product serves sales teams, agencies, consultants, real estate organizations and other professional-services businesses. Its main workflow covers prospecting, opportunity management, project delivery and repeat-client relationships.

Copper includes contact and company records, lead tracking, visual sales pipelines, opportunity management and task tracking. Teams can also organize client projects through configurable pipeline views.

Professional and Business plans add workflow automation, reporting, bulk email and broader integration access. Business includes custom reports, email series, multi-currency support and premium support.

Native Google Workspace connectivity supports Gmail, Calendar, Contacts and Drive. Additional integrations include Slack, Mailchimp, QuickBooks, DocuSign, PandaDoc, JustCall and LinkedIn, with availability depending on the subscription plan.

Copper provides developer resources for API keys, webhooks, API integrations and embedded integrations. The platform also offers Android and iOS companion applications.

Copper offers a 14-day free trial without requiring a credit card. Current public pricing lists three paid plans, with lower per-user rates for annual billing.

Basic costs $29 per user monthly, or $23 per user monthly when billed annually. Professional costs $69 monthly, or $59 annually. Business costs $134 monthly, or $99 annually. Prices are in U.S. dollars and exclude applicable taxes and fees.

Basic includes a 2,500-contact limit, task automation, pipelines, project management and contact enrichment. Professional raises the limit to 15,000 contacts and adds workflow automation, bulk email, reporting and integrations. Business includes unlimited contacts, email series, custom reports, multi-currency and premium support.

Pros:

• Strong native integration with Gmail, Calendar, Contacts and Drive.
• Visual pipelines combine sales and project-management workflows.
• Web, Android and iOS access supports distributed teams.
• API, webhook and embedded-integration resources support custom connections.
• G2 reviewers frequently identify the interface as easy to use.

Cons:

• The entry plan limits customers to 2,500 contacts.
• Advanced reporting and customization require higher-tier plans.
• Most third-party integrations begin on the Professional plan.
• Per-user pricing can be less attractive for larger teams.
• It is most naturally suited to organizations already using Google Workspace.

HubSpot CRM is a broad alternative with sales, marketing and service modules. Salesforce Sales Cloud targets organizations needing extensive customization and enterprise administration.

Zoho CRM provides a wider business-software suite and multiple lower-cost tiers. Insightly combines CRM with project management, while Streak embeds CRM workflows directly inside Gmail.

Is ProsperWorks still available?
ProsperWorks is no longer the current product name. The company rebranded ProsperWorks as Copper in 2018.

Does Copper offer a free plan?
The public pricing page lists a 14-day free trial, but does not list a permanently free plan.

Does Copper have an API?
Yes. Copper publishes developer resources covering API keys, API documentation, webhooks and embedded integrations.

Which platforms does Copper support?
Copper provides a web application and mobile applications for Android and iOS.

Which integrations are included with every plan?
Official Copper information states that Gmail, Google Calendar, Google Contacts and Google Drive integrations are included with all plans. Other integrations may require Professional or Business.

Who is Copper best suited for?
Copper is best suited to small and mid-sized sales, agency, consulting and professional-services teams that rely heavily on Google Workspace.