ON24

ON24 is a cloud platform for interactive webinars, virtual events, content hubs, personalized experiences, AI content generation and engagement analytics.

8.0/10 TechZella Score
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At a glance

Quick Verdict

ON24 provides broad webinar, virtual event, content hub, personalization, analytics, integration and AI content capabilities. Independent review data supports strong functionality and generally positive sentiment, while users and directory data identify high cost, licensing complexity and occasional

Overview

ON24 is a cloud-based platform for creating, managing and measuring digital audience experiences. Its product portfolio includes live, simulive and on-demand webinars, virtual conferences, forums, content hubs and personalized landing pages.

The platform targets marketing, sales, customer success and event teams that need branded audience experiences connected to first-party engagement data. ON24 became part of Cvent after Cvent completed its acquisition of ON24 on April 1, 2026.

Key Features

Webinar tools include registration pages, email communications, speaker management, production controls, recording, on-demand delivery, breakout rooms, polls, surveys, chat, questions and calls to action. ON24 also supports branded console layouts and reusable event templates.

Its analytics capture interactions such as attendance, viewing time, poll responses, questions, content clicks and calls to action. Account, segment and individual-level reporting supports lead scoring, qualification, follow-up and audience personalization.

ON24 ACE provides embedded generative AI for transcripts, blogs, ebooks, key takeaways and short video clips. Content can be edited and published through ON24 media, content hub and landing-page workflows.

Engagement Hub provides branded, on-demand resource centers for webinars, videos, documents and other multimedia assets. ON24 Target supports personalized landing pages and content experiences for industries, buying stages or individual accounts.

Pricing

ON24 publishes package names and feature differences but does not publish fixed subscription prices. Its current pricing page lists Essentials, Standard and Advanced packages, with virtual events available as an add-on and customized pricing available through the sales team.

The Essentials package includes webinars and videos, event management, integrations and performance analytics. Standard adds segment personalization, Key Moments, automated nurtures, AI-generated content and videos, and advanced analytics. Advanced adds content hubs and personalized landing pages.

ON24 does not publicly list a self-service free plan or free trial on its current pricing page. Customers should confirm subscription terms, attendee limits, services, implementation fees and add-ons directly with ON24 or Cvent.

Pros & Cons

ON24 combines webinar production, audience interaction, first-party engagement data, content repurposing and marketing-system integrations in one enterprise-oriented platform.

Its main trade-offs are opaque pricing, a heavier implementation model than lightweight webinar tools, and potentially higher total cost when services, capacity and advanced modules are added. Independent reviews also mention occasional connection issues and licensing complexity.

Alternatives

Comparable products include Zoom Webinars, Webex Webinars, GoTo Webinar, Adobe Connect, Livestorm, BigMarker, Demio, Cvent and SpotMe. The closest choice depends on whether the priority is enterprise webinar production, virtual conferences, content marketing, event management or lower-cost self-service delivery.

FAQ

Is ON24 web-based?
Yes. ON24 is delivered as a cloud platform accessed through the web. The company also provides REST APIs for event management, registration and analytics.

Does ON24 offer an API?
Yes. ON24 provides REST APIs for webinar management, registration, attendee and registrant data, usage data and analytics. API access uses token key and secret authentication and server-to-server requests.

Which integrations does ON24 support?
Published integrations include Salesforce, Marketo, Eloqua, HubSpot, Microsoft Dynamics, Pardot, Act-On, Cvent, LinkedIn, SAP Marketing Cloud, SugarCRM, Veeva, Zapier and Zoho, among others.

Does ON24 offer a free trial?
No public free trial is listed on the current official pricing page. Prospective customers are directed to request pricing or a demonstration.

Who is ON24 best suited for?
ON24 is best suited to mid-market and enterprise marketing teams running recurring webinars, virtual events, content programs and data-connected demand-generation campaigns.

Capabilities

Features

Webinars and Events

  • Live webinars
  • Simulive webinars
  • On-demand webinars
  • Virtual conferences
  • Virtual events
  • Forums and discussion-based events
  • Breakout rooms
  • Speaker green room and production tools

Audience Engagement

  • Polls and surveys
  • Live chat
  • Questions and answers
  • Content and resource widgets
  • Calls to action
  • Interactive registration experiences
  • Personalized messaging
  • Audience segmentation

AI and Content

  • AI-generated transcripts
  • AI-generated blogs and ebooks
  • AI-generated key takeaways
  • Short-form video clips
  • Key Moments engagement heat maps
  • Automated nurture pages
  • AI-powered content recommendations
  • Multilingual content translation

Analytics

  • Attendee reporting
  • Event performance reporting
  • Account-level engagement data
  • Individual-level engagement data
  • Segment analytics
  • Content engagement tracking
  • First-party engagement signals
  • Conversion and call-to-action reporting

Content Experiences

  • Engagement Hub content centers
  • Personalized landing pages
  • Branded resource libraries
  • On-demand content delivery
  • Industry and account-based personalization
  • Reusable templates

Integrations and Developer Tools

  • REST API
  • Salesforce integration
  • Marketo integration
  • Eloqua integration
  • HubSpot integration
  • Microsoft Dynamics integration
  • Cvent integration
  • LinkedIn integration
  • Zapier integration
Product details

Specifications

DeploymentCloud-based software as a service
PlatformWeb
Developer accessREST API
API authenticationToken key and secret
API request modelServer-to-server
Integration coverage30+ listed marketing, CRM and business-system connections
Webinar modesLive, simulive and on-demand
OwnershipCvent company since April 1, 2026
HeadquartersSan Francisco, California, United States
Free trialNot publicly listed
Free planNot publicly listed
SupportOnboarding, technical assistance, training resources and customer success support
Visual preview

Demo & Screenshots

Screenshots are not available yet.TechZella will add verified product images when suitable official screenshots are found.
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

8.0/10Moderate confidence
Features9.0
Ease of Use7.8
Value for Money6.8
Performance8.2
Support8.0
User Sentiment8.0

ON24 provides broad webinar, virtual event, content hub, personalization, analytics, integration and AI content capabilities. Independent review data supports strong functionality and generally positive sentiment, while users and directory data identify high cost, licensing complexity and occasional live-event connection issues.

Methodology v1.0. This is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

Trusted Ratings

Ratings are published by the respective review platforms and may change over time.

Plans & pricing

Pricing

Essentials

Contact sales
Annual or contract term

Includes webinars and videos, event management, integrations and performance analytics. Virtual events are available as an add-on.

Check current pricing →

Standard

Contact sales
Annual or contract term

Includes Essentials features plus segment personalization, Key Moments, automated nurtures, AI-generated content and videos, and advanced analytics.

Check current pricing →

Advanced

Contact sales
Annual or contract term

Includes Standard features plus content hubs and personalized landing pages. Virtual events are available as an add-on.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Editorial assessment

Pros & Cons

Pros

  • Combines webinars, virtual events, content hubs and personalized digital experiences.
  • Supports live, simulive and on-demand webinar programs.
  • Provides detailed engagement analytics for attendees, accounts and segments.
  • Offers REST APIs and integrations with major CRM and marketing automation systems.
  • AI tools can repurpose webinars into transcripts, written content and video clips.
  • Supports branded experiences and audience-specific personalization.

Cons

  • Public pricing is not disclosed, requiring a sales process.
  • The enterprise feature set can require more implementation and training than lightweight webinar tools.
  • Advanced capabilities and virtual events may require higher package tiers or add-ons.
  • Independent reviews identify licensing complexity and occasional live-event connection issues.
  • No public self-service free plan or free trial is listed.
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