Chartio

Chartio was a cloud business-intelligence tool for querying data sources and building interactive charts and dashboards. Atlassian acquired it in 2021 and retired the product on March 1, 2022.

7.6/10 TechZella Score
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6 key claims verifiedOur editorial team checked this profile against vendor documentation, company information, pricing information. Supported by 5 documented sources.
Editorial overview

Aggregated Overview

Historical vendor materials describe visual query building, SQL access, dashboards, and a range of data connections. These assessments concern a discontinued service; public review evidence is limited and does not establish current performance or support.

This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.

Overview

Chartio was a cloud business-intelligence product that connected to databases and other data sources. Users could explore data through a visual query interface, inspect generated SQL, and create charts and dashboards.

Atlassian acquired Chartio on February 26, 2021. Chartio announced that the standalone service would end on March 1, 2022. It is therefore a historical product profile, not a currently available software recommendation.

Decision guide

Chartio Decision Snapshot

A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.

Best suited to

Historical reference for teams evaluating self-service BI patterns that combine drag-and-drop exploration with direct SQL access.

Look elsewhere if

Any buyer needing an available, supported BI platform. Chartio service ended on March 1, 2022, and it is not an option for new deployments, and should evaluate alternatives such as Tableau Cloud, for buyers seeking a currently offered hosted analytics platform with role-based licenses. or Metabase, for buyers who need current BI software with cloud and self-hosted deployment choices. instead.

Platforms

Cloud, SaaS, Web

TechZella assessment

7.6/10

Decision context

Chartio — What Sets It Apart?

These are the product-specific differences that may matter when deciding whether the software fits your workflow. They are based on documented evidence rather than a universal ranking.

  • Combined a visual query builder with access to generated and custom SQL in the connected database’s syntax.
  • Allowed charts from multiple data sources to be combined in dashboards, according to its product materials.
Editorial assessment

Chartio Pros & Cons

Pros

  • Combined visual query building with SQL visibility and custom SQL.
  • Supported a range of database, warehouse, and third-party data connections.
  • Historical plan materials included dashboard collaboration and reporting capabilities.

Cons

  • The standalone service ended on March 1, 2022.
  • Historical pricing and trial terms cannot be purchased or relied upon today.
  • Current API availability, support, and migration assistance could not be verified.
Operational limits

Chartio Gotchas & Operational Limits

These are documented constraints or practical friction points that may matter before you adopt the product.

Chartio was scheduled to end on March 1, 2022.

It cannot be selected for a new deployment; historical users needed a migration plan.

Evidence source ↗
Plans & pricing

Chartio Pricing & Plans

Starter (historical; discontinued)

$40
month per license, annual billing

Chartio's November 2020 pricing announcement listed this plan and a 14-day free trial. Chartio is no longer available.

Check current pricing →

Professional (historical; discontinued)

$60
month per license, annual billing

Chartio's November 2020 pricing announcement listed alerts, warehouse connections, and data stores among plan features. Chartio is no longer available.

Check current pricing →

Organization (historical; discontinued)

Custom
custom

Chartio described this as a customizable plan for larger teams. It is no longer available.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Cost context

Total Cost & Hidden Costs

Additional costs or implementation requirements that are documented in the available evidence.

Implementation and onboarding

A 2013 vendor article said a database connection could take minutes when the user had database credentials. This is historical guidance, not a current onboarding estimate.

Evidence source ↗

Hosting and infrastructure

Chartio was a cloud service, so customers did not install its analytics service on their own infrastructure. No current hosting arrangement exists after retirement.

Evidence source ↗

Plan boundaries and add-ons

A 2020 vendor pricing article listed Starter at $40 per license monthly and Professional at $60 per license monthly with annual billing; Organization pricing was customized. Historical prices are not purchasable today.

Evidence source ↗
Side-by-side context

Quick Comparison

Compare the product with documented alternatives across the factors that can change a buying decision. Each row is evidence-backed rather than a generic feature checklist.

Chartio vs. Tableau Cloud

Documented comparison
Decision factorChartioTableau Cloud
Core scopeHistorical cloud BI for connecting data, building charts, and sharing dashboards; service retired in 2022.Current cloud analytics product with authoring, governance, collaboration, and dashboard consumption capabilities. Source ↗
Deployment modelCloud-hosted SaaS, now discontinued.Tableau Cloud is hosted; its current product page describes cloud deployment without customer-managed infrastructure. Source ↗
Pricing modelHistorical Starter and Professional pricing was per license; no Chartio plan is available now.Current annual per-user plans include Creator, Explorer, and Viewer roles; the official page lists Standard starting at $15 USD per user monthly. Source ↗

Chartio vs. Metabase

Documented comparison
Decision factorChartioMetabase
Core scopeHistorical business intelligence and visualization through visual querying, SQL, and dashboards; service retired in 2022.Business intelligence with SQL and click-based exploration, questions, and dashboards. Source ↗
Deployment modelCloud-hosted SaaS only; no current deployment is available.Offers cloud-hosted and self-hosted deployment options. Source ↗
Pricing modelHistorical Starter was $40 per license monthly and Professional was $60 per license monthly on annual billing; not available now.Current offerings include free Open Source, paid cloud plans, per-user charges on paid plans, and custom-priced Enterprise. Source ↗

Only factors supported by the available research are shown. The comparison is descriptive, not a ranking.

Capabilities

Chartio Features

Data exploration and querying

  • Drag-and-drop visual query building
  • Generated SQL inspection
  • Custom SQL in source database syntax

Visualization and sharing

  • Charts and interactive dashboards
  • Dashboard comments and collaboration
  • Scheduled email reports and Slack sharing were listed in historical plan materials

Data sources

  • Direct connections to selected databases and cloud warehouses
  • CSV upload support
  • Some third-party sources connected through SSH-tunneled integrations
Visual preview

Demo & Screenshots

Product details

Chartio Specifications

Former deploymentCloud-hosted SaaS
Former accessWeb interface
Product statusRetired March 1, 2022
APINo active API availability or current official API documentation verified
Free trial14 days, as listed in the 2020 vendor pricing announcement; historical only
Former headquartersSan Francisco, California, United States
Deployment

Deployment & System Footprint

Verified installation, hosting, administration, or environment details that can affect implementation.

HostingCloud-based SaaS; no current deployment is available because the service was retired. Source ↗

Alternatives

Tableau Cloud and Metabase are current analytics products with documented pricing and deployment information. Tableau Cloud uses role-based user licensing and hosted deployment. Metabase offers both cloud and self-hosted options, including a free open-source edition.

These products are comparison points, not migration destinations guaranteed to reproduce Chartio dashboards or queries. Buyers should verify data-source compatibility and rebuild requirements directly with each vendor.

Exit planning

Migration & Lock-In

Documented portability, standards, export, or switching considerations. No switching-cost score is shown unless the evidence supports one.

Retirement and migration

Chartio announced its retirement for March 1, 2022 and linked customers to migration guidance. The archived notice does not verify a present-day migration service.

Evidence source ↗
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

7.6/10Moderate confidence
Features8.0
Ease of Use8.0
Value for Money7.0
Performance7.5
Support7.0
User Sentiment8.0

Historical vendor materials describe visual query building, SQL access, dashboards, and a range of data connections. These assessments concern a discontinued service; public review evidence is limited and does not establish current performance or support.

Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.

Editorial transparency

Our Review Methodology

Key claims are linked to the sources used to verify them. This evidence record is separate from third-party user ratings.

TechZella evaluates software using documented product capabilities, pricing information, usability and value considerations, independent user evidence where available, and competitive context. The assessment is an editorial review, not a hands-on test unless one is explicitly identified. Our editorial assessment is based on 5 documented sources.

What TechZella adds
  • Combined a visual query builder with access to generated and custom SQL in the connected database’s syntax.
  • Allowed charts from multiple data sources to be combined in dashboards, according to its product materials.
Important limitations
  • The service was retired on March 1, 2022.
  • Historical subscription prices and feature boundaries no longer represent an available offer.
  • A current Chartio API, support service, or free trial could not be verified.
Evidence-backed claims
Chartio was acquired by Atlassian.

Atlassian announced the acquisition on February 26, 2021 and described Chartio as a cloud-based visualization and analytics solution.

View source ↗Verified 2026-11-06
The Chartio service was scheduled to end March 1, 2022.

The Chartio homepage displays the retirement date and points existing customers to migration guidance.

View source ↗Verified 2026-11-06
Chartio offered a 14-day free trial and per-license Starter and Professional plans in 2020.

A Chartio pricing announcement lists the 14-day trial, Starter at $40 per license monthly, and Professional at $60 per license monthly with annual billing.

View source ↗Verified 2026-11-06
Chartio supported direct database connections and query creation in source-specific SQL syntax.

A Chartio article describes SQL Server and Azure database connections, visual query building, and custom SQL in the database’s syntax.

View source ↗Verified 2026-11-06
Chartio supported data visualization from multiple cloud and database sources.

A Chartio article identifies direct connections to Redshift, Oracle, Snowflake, Azure, Segment, MySQL, PostgreSQL, Google Sheets, and CSV, plus partner connections.

View source ↗Verified 2026-11-06
Atlassian acquired Chartio on February 26, 2021.

Atlassian’s company announcement dates the acquisition to February 26, 2021.

View source ↗Verified 2026-11-06
Independent review sources

Chartio Ratings & Reviews

Ratings are published by the respective review platforms and may change over time.

Common questions

Chartio FAQs

Answers begin with the clearest available response, followed by the context that helps you act on it.

Is Chartio still available?
No. Chartio announced that its service would end on March 1, 2022.
Who acquired Chartio?
Atlassian announced its acquisition of Chartio on February 26, 2021.
What did Chartio cost?
In November 2020, Starter was listed at $40 per license monthly and Professional at $60 per license monthly with annual billing. Those were historical prices; Chartio is no longer available.
Did Chartio offer a free trial?
Its 2020 pricing announcement described a 14-day trial without a credit card. This is not a current trial offer.
Could users build charts without writing SQL?
Chartio described a drag-and-drop query interface while also allowing users to inspect generated SQL and write custom queries.
Community feedback

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