Editorial overview
Aggregated Overview
Copper combines contact management, pipelines, project workflows, reporting, mobile access and Google Workspace integration. G2 reviews show strong overall sentiment and praise for usability, while also noting pricing and advanced customization limitations.
This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.
Overview
Copper is a cloud CRM designed around Google Workspace workflows. It manages people, companies, leads, opportunities, projects, tasks, communications and customer activity in one system.
The product supports relationship-focused teams, including agencies, consultants, account managers and small businesses. Copper can connect sales activity with project delivery after an opportunity closes.
Its Google Workspace integration supports Gmail, Google Calendar, Google Contacts and Google Drive. Copper also provides mobile applications, a Chrome extension, third-party integrations and a RESTful developer API.
Decision guideCopper Decision Snapshot
A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.
PlatformsAndroid, API, Chrome extension, iOS, Web
TechZella assessment8.3/10
Editorial assessmentCopper Pros & Cons
Pros
- Native Google Workspace integration supports Gmail, Calendar, Contacts and Drive workflows.
- Combines CRM, sales pipeline and project delivery capabilities.
- Provides mobile apps for iOS and Android.
- Offers third-party integrations, a RESTful API and webhooks.
- Includes a 14-day trial without requiring a credit card.
Cons
- The lowest published price requires annual billing.
- Basic and Professional plans impose contact limits.
- Advanced reporting, custom reports and some integrations require higher-tier plans.
- The mobile app does not expose all administrative settings and reporting functions.
- G2 review summaries identify limitations involving advanced reporting and customization.
Plans & pricingCopper Pricing & Plans
Free Trial
$0
14 days
Full trial access with instant activation and no credit card required.
Check current pricing →Basic
$29
per user/month
Includes 2,500 contacts, task automation, pipelines, project management and contact enrichment.
Check current pricing →Basic Annual
$23
per user/month billed annually
Annual billing for the Basic plan.
Check current pricing →Professional
$69
per user/month
Adds workflow automation, bulk email, reporting, integrations and a 15,000-contact limit.
Check current pricing →Professional Annual
$59
per user/month billed annually
Annual billing for the Professional plan.
Check current pricing →Business
$134
per user/month
Adds unlimited contacts, email series, custom reports, multi-currency and premium support.
Check current pricing →Business Annual
$99
per user/month billed annually
Annual billing for the Business plan.
Check current pricing →Pricing may change. Verify current plans on the vendor's website.
Cost contextTotal Cost & Hidden Costs
The sticker price is rarely the whole cost. TechZella did not find published figures for the items below in the sources reviewed, so confirm them with the vendor before budgeting.
Implementation time
Not publicly documented. Ask for a typical onboarding and migration timeline for a team of your size, and whether paid onboarding is required.
Hosting & infrastructure
Not publicly documented for this product. For SaaS, hosting is normally part of the subscription; for self-hosted or hybrid deployments, budget for servers, backups, security patching and admin time.
Hidden fees & add-ons
No overage, add-on or premium-support fees were documented in the reviewed sources. Request a written quote that lists usage limits, minimum seats, integrations, support tiers and renewal terms.
Compare optionsCopper Competitors & Alternatives
Compare similar products directly, then see which alternatives may make more sense when your requirements differ.
Direct competitors
These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Copper.
HubSpotHubSpot is a customer platform combining CRM, marketing, sales, service, content, data, revenue, and AI tools.
SalesforceSalesforce is a cloud CRM platform with products for sales, service, marketing, commerce, analytics, integration, and custom application development.
CapabilitiesCopper Features
CRM
- Contact and company records
- Lead management
- Opportunity and deal tracking
- Custom fields
- Task management
- Activity history
Sales and Pipelines
- Customizable sales pipelines
- Pipeline templates
- Revenue tracking
- Deal recommendations
- Pipeline reporting
- Drag-and-drop opportunity stages
Automation and Communications
- Task automation
- Workflow automation
- Email series
- Bulk email
- Email templates
- Follow-up reminders
- Forms
Project Management
- Customizable project pipelines
- Project templates
- Closed-deal to project handoff
- Project tasks
- Team collaboration
- Customer onboarding workflows
Reporting
- Activity reports
- Pipeline reports
- Revenue reporting
- Custom reports
- Team activity visibility
Google Workspace
- Gmail integration
- Google Calendar integration
- Google Contacts integration
- Google Drive integration
- Chrome extension
Integrations and API
- Slack
- QuickBooks
- PandaDoc
- DocuSign
- Zapier
- Mailchimp
- Xero
- Zendesk
- RESTful Developer API
- Webhooks
Mobile
- iOS application
- Android application
- Mobile contact access
- Mobile opportunity access
- Mobile task access
- Mobile call and SMS logging
Product detailsCopper Specifications
| Deployment | Cloud-based SaaS |
|---|
| Primary category | CRM Software |
|---|
| Web application | Yes |
|---|
| Mobile apps | iOS and Android |
|---|
| Browser extension | Chrome |
|---|
| API | RESTful API with JSON responses |
|---|
| Webhooks | Supported |
|---|
| Google Workspace integration | Gmail, Calendar, Contacts and Drive |
|---|
| Free trial | 14 days |
|---|
| Credit card for trial | Not required |
|---|
| Basic contact limit | 2,500 contacts |
|---|
| Professional contact limit | 15,000 contacts |
|---|
| Business contact limit | Unlimited contacts |
|---|
Our evidence-based assessmentTechZella Score
A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.
8.3/10Moderate confidence
Copper combines contact management, pipelines, project workflows, reporting, mobile access and Google Workspace integration. G2 reviews show strong overall sentiment and praise for usability, while also noting pricing and advanced customization limitations.
Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.
Independent review sources
Copper Ratings & Reviews
Ratings are published by the respective review platforms and may change over time.
Common questionsCopper FAQs
Answers begin with the clearest available response, followed by the context that helps you act on it.
Does Copper offer a free trial?
No.
Copper offers a 14-day free trial and does not require a credit card.
Does Copper have a free plan?
The current official pricing page lists paid plans and a free trial, but no permanent free plan.
Which platforms support Copper?
Copper supports a web application, Chrome extension, iOS app and Android app.
Does Copper integrate with Google Workspace?
Yes. Gmail, Google Calendar, Google Contacts and Google Drive integrations are included with all plans.
Does Copper provide an API?
Yes. Copper provides a RESTful Developer API with JSON responses and webhook documentation.
Which plan includes reporting?
The Professional plan includes reporting, while Business adds custom reports and other advanced capabilities.
Community feedback
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