K
Customer Data Platform
Klaviyo
Klaviyo is a B2C CRM platform for customer data, email, SMS, mobile push, WhatsApp, analytics, service and AI-assisted marketing automation.
$0 / monthTechZella Directory
Software for Customer support automation in 2026
List of Customer support automation Software | Last updated: September 12, 2026
Quick comparison
Customer support automation Software
| # | Software / Tool | Best For | TechZella Score | User Rating | Pricing |
|---|---|---|---|---|---|
| 1 | Freshworks Customer Service CRM | Freshworks customer service software combines ticketing, omnichannel support, self-service, automation, analytics and… | 8.5/10 | — | $19/agent/month / $55/agent/month |
| 2 | Klaviyo | Klaviyo is a B2C CRM platform for customer data, email, SMS, mobile… | 8.4/10 | — | $0 / Variable |
| 3 | Zendesk AI | Zendesk AI adds AI agents, agent assistance, ticket intelligence, search, writing tools… | 8.3/10 | — | $0 / $19 per agent |
| 4 | HubSpot Breeze AI | HubSpot Breeze is an AI platform for marketing, sales, service, content, and… | 8.0/10 | — | $0 / From $7 per seat |
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Editorial selection
Software for Customer support automation in 2026
F
Contact Center Software
Freshworks Customer Service CRM
Freshworks customer service software combines ticketing, omnichannel support, self-service, automation, analytics and AI-assisted resolution in a cloud platform.
$19/agent/month / month, billed annually
Z
AI Agents
Zendesk AI
Zendesk AI adds AI agents, agent assistance, ticket intelligence, search, writing tools and automation to Zendesk’s customer service platform.
$0 / 14 days
AI Agents
HubSpot Breeze AI
HubSpot Breeze is an AI platform for marketing, sales, service, content, and CRM workflows. It combines an assistant, specialized agents, and embedded…
$0 / month