Personal 100 GB
$7.49
month
100 GB cloud storage with folder synchronization, backup, sharing, mobile apps, restoration, and support.
Check current pricing →S
SugarSync
SugarSync is a cloud storage service for synchronizing, backing up, accessing, and sharing files across computers and mobile devices.
Editorial overview
Aggregated Overview
SugarSync offers flexible folder synchronization, backup, sharing, version restoration, remote wipe, and mobile access. Review platforms report generally positive usability, while recurring concerns include pricing, occasional synchronization problems, mobile limitations, and inconsistent support.
This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.
Overview
SugarSync is a cloud storage and synchronization service for individuals and businesses. It synchronizes selected folders across computers, mobile devices, and the web without requiring users to move files into one proprietary folder.
The product originated from Sharpcast, a company incorporated in 2004. SugarSync launched publicly in 2008 and later became part of the Ziff Davis portfolio. Its main functions include backup, file access, sharing, folder synchronization, and recovery.
SugarSync Decision Snapshot
A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.
Platforms
Android, iOS, macOS, Web, Windows
TechZella assessment
7.6/10
SugarSync Pros & Cons
Pros
- Synchronizes user-selected folders across supported devices.
- Combines backup, synchronization, sharing, and recovery features.
- Provides Android and iOS applications with automatic photo upload options.
- Includes remote wipe for lost or stolen devices.
- Supports protected-folder restoration and historical file recovery.
Cons
- Pricing is relatively high compared with several competing storage providers.
- No permanent free plan was verified in current public listings.
- Some reviewers report synchronization delays and stalled uploads.
- Mobile users have reported limitations with certain backup workflows.
- Current API documentation and support status are unclear.
SugarSync Pricing & Plans
Personal 250 GB
$9.99
month
250 GB cloud storage with the core SugarSync synchronization and backup features.
Check current pricing →Personal 500 GB
$18.95
month
500 GB cloud storage with the core SugarSync synchronization and backup features.
Check current pricing →Business
$55.00
month
Business storage plan listed publicly with administrative and business-oriented controls. Storage details should be confirmed with SugarSync.
Check current pricing →Pricing may change. Verify current plans on the vendor's website.
SugarSync Competitors & Alternatives
Compare similar products directly, then see which alternatives may make more sense when your requirements differ.
Direct competitors
These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with SugarSync.
SugarSync Features
Synchronization
- Synchronizes selected folders across devices
- Supports Windows and macOS desktop clients
- Maintains users' existing folder structures
- Applies file changes across connected devices
Backup and Recovery
- Automatic cloud backup
- Protected folders with historical restoration
- Automatic photo uploads from mobile devices
- Deleted-file and data recovery functions
Sharing and Collaboration
- File and folder sharing
- Read-only and editing permissions
- Shared-content management
- Web-based file access
Security and Administration
- Remote device wipe
- Encrypted data transfer
- Encrypted cloud storage
- Account protection features
Integrations and API
- Public directories list Boxcryptor, CloudZap, Dropbox, Evernote Teams, Fuze, and Google Drive integrations
- A SugarSync API was announced historically
- Current public API documentation was not verified
SugarSync Specifications
| Platform | Web, Windows, macOS, Android, iOS |
|---|---|
| Deployment | Cloud-based software as a service |
| Product category | Cloud storage, file synchronization, online backup, and file sharing |
| Free trial | 30 days |
| Free plan | Not verified in current public pricing listings |
| Storage range | 100 GB to 1 TB in public plan listings |
| Business storage | Business plan listed publicly at $55 per month |
| Integrations | Boxcryptor, CloudZap, Dropbox, Evernote Teams, Fuze, and Google Drive listed by Capterra |
| API | Historical API announcement found; current public availability not verified |
| Founded | 2004 company origin; product launched publicly in 2008 |
| Headquarters | San Mateo, California, United States |
Our evidence-based assessment
TechZella Score
A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.
7.6/10High confidence
SugarSync offers flexible folder synchronization, backup, sharing, version restoration, remote wipe, and mobile access. Review platforms report generally positive usability, while recurring concerns include pricing, occasional synchronization problems, mobile limitations, and inconsistent support.
Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.
SugarSync FAQs
Answers begin with the clearest available response, followed by the context that helps you act on it.
Does SugarSync have a free plan?
No permanent free plan was verified in current public pricing listings. SugarSync offers a 30-day free trial.
Which platforms does SugarSync support?
Verified platforms include the web, Windows, macOS, Android, and iOS.
Can SugarSync synchronize any folder?
Yes.
Public product descriptions state that users can select folders for synchronization and preserve their existing folder structure.
Public product descriptions state that users can select folders for synchronization and preserve their existing folder structure.
Does SugarSync offer an API?
A SugarSync API was announced historically. Current public API documentation or availability was not verified.
What integrations does SugarSync support?
Capterra lists Boxcryptor, CloudZap, Dropbox, Evernote Teams, Fuze, and Google Drive as integrations. Current availability may vary by account type and vendor support.
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