Dropbox

Dropbox is a cloud file storage and collaboration platform for syncing, sharing, organizing, and accessing files across web, desktop, mobile, and connected applications.

8.5/10 TechZella Score
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At a glance

Quick Verdict

Dropbox provides mature synchronization, sharing, storage, backup, collaboration, mobile access, integrations, and developer APIs. G2 reports a 4.4 out of 5 rating from more than 31,000 reviews. The main value limitation is the restricted 2 GB Basic plan and paid storage tiers.

Overview

Dropbox is a cloud storage and file collaboration service founded in 2007. It lets individuals and teams store, synchronize, organize, preview, and share files across connected devices.

The service combines a web application with desktop clients for Windows, macOS, and Linux, plus mobile applications for Android, iPhone, and iPad. Users can also access Dropbox through supported web browsers.

Dropbox supports shared links, folder collaboration, file previews, online-only files, offline access, document scanning, file requests, and recovery of deleted or earlier file versions. Business plans add administrative controls, team folders, roles, compliance features, and single sign-on.

Key Features

Dropbox synchronizes files between the Dropbox folder on supported computers, the web application, and mobile devices. Online-only storage can reduce local disk usage while retaining cloud access.

Users can share files and folders through links, collaborate in shared folders, preview more than 175 file types, and make selected content available offline on supported devices.

Dropbox provides file requests for collecting content, transfer tools for sending large files, PDF editing on supported plans, document scanning through mobile applications, and version recovery features.

Teams receive centralized administration, group and role management, sharing controls, team folders, compliance tracking, single sign-on, and selected encryption-management options depending on plan.

The Dropbox App Integrations directory lists connections including Slack, Zoom, Dropbox Sign, ChatGPT, and Claude. Availability and capabilities vary by integration and subscription.

Pricing

Dropbox offers a free Basic plan with 2 GB of storage. Paid personal and team plans provide larger storage allocations and additional sharing, recovery, collaboration, security, and administration features.

The official pricing page lists Plus at $9.99 per month, Standard at $15 per user per month, and Advanced at $24 per user per month when billed monthly. Enterprise pricing requires contacting Dropbox.

Dropbox offers free trials for eligible Professional, Standard, or Advanced plans. Trial availability, duration, eligibility, and included features can vary, so customers should confirm the terms during signup.

Pros & Cons

Dropbox offers broad platform coverage, mature synchronization, straightforward link sharing, extensive file previews, and a developer platform with APIs and SDKs.

The free plan includes only 2 GB of storage. Paid plans can become more expensive than some consumer-focused alternatives when users need substantial storage or multiple team seats.

Advanced security, compliance, administrative, and encryption-management controls are concentrated in higher-tier business plans.

Alternatives

Google Drive is a comparable cloud storage and collaboration service with close integration across Google Workspace. Microsoft OneDrive is a comparable option for organizations centered on Microsoft 365.

Box focuses on managed enterprise content collaboration and governance. iCloud Drive is a consumer-oriented alternative for users primarily invested in Apple devices. Sync.com emphasizes privacy-focused cloud storage and file sharing.

FAQ

Does Dropbox have a free plan?
Yes. Dropbox Basic provides 2 GB of cloud storage with access through web, desktop, and mobile applications.

Does Dropbox offer a free trial?
Yes. Dropbox documents free trials for eligible Professional, Standard, and Advanced plans. Customers should check eligibility and current terms on the plans page.

Which platforms support Dropbox?
Dropbox supports modern web browsers, Windows, macOS, Linux, Android, iPhone, and iPad through its web, desktop, and mobile experiences.

Does Dropbox provide an API?
Yes. Dropbox provides Dropbox API v2, User and Business APIs, HTTP endpoints, OAuth 2.0 authorization, official SDKs, and components such as Chooser, Saver, and Embedder.

Which integrations does Dropbox support?
Dropbox lists integrations including Slack, Zoom, Dropbox Sign, ChatGPT, and Claude. Its integration directory changes over time, and access may depend on plan.

What is the main limitation of Dropbox Basic?
Basic includes 2 GB of storage, which may be insufficient for large media libraries, extensive backups, or multi-user business storage.

Capabilities

Features

Storage and Synchronization

  • Cloud file storage
  • Desktop synchronization
  • Online-only files
  • Offline access
  • File and folder organization
  • Deleted-file and version recovery

Sharing and Collaboration

  • Shared links
  • Shared folders
  • File previews
  • Comments and collaboration
  • File requests
  • Large-file transfer

Mobile and Document Tools

  • Android application
  • iPhone and iPad applications
  • Document scanning
  • Camera uploads
  • PDF editing on supported plans
  • Mobile offline access

Administration and Security

  • Team folders
  • Groups and roles
  • Team sharing management
  • Tiered administration
  • Single sign-on on supported plans
  • Compliance tracking on supported plans
  • Advanced key management on supported plans

Integrations and API

  • Dropbox API v2
  • User and Business APIs
  • OAuth 2.0
  • Official SDKs
  • Chooser component
  • Saver component
  • Embedder component
  • Slack integration
  • Zoom integration
  • Dropbox Sign integration
  • ChatGPT integration
  • Claude integration
Product details

Specifications

Product typeCloud storage and file collaboration software
DeploymentCloud-based SaaS
Supported desktop platformsWindows, macOS, Linux
Supported mobile platformsAndroid, iPhone, iPad
Web accessSupported modern web browsers
APIDropbox API v2, User API, Business API
AuthenticationOAuth 2.0
Free planDropbox Basic with 2 GB storage
Free trialAvailable for eligible Professional, Standard, and Advanced plans
IntegrationsSlack, Zoom, Dropbox Sign, ChatGPT, Claude, and other listed applications
Headquarters50 Hawthorne St, San Francisco, CA 94105, USA
Company founding2007
Visual preview

Demo & Screenshots

Screenshots are not available yet.TechZella will add verified product images when suitable official screenshots are found.
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

8.5/10Moderate confidence
Features8.8
Ease of Use8.7
Value for Money8.0
Performance8.6
Support8.1
User Sentiment8.4

Dropbox provides mature synchronization, sharing, storage, backup, collaboration, mobile access, integrations, and developer APIs. G2 reports a 4.4 out of 5 rating from more than 31,000 reviews. The main value limitation is the restricted 2 GB Basic plan and paid storage tiers.

Methodology v1.0. This is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

Trusted Ratings

Ratings are published by the respective review platforms and may change over time.

Plans & pricing

Pricing

Plus

$9.99
month

Individual plan with 2 TB of storage, multi-device access, 30-day file recovery, large transfers, PDF editing, and signatures.

Check current pricing →

Standard

$15 per user
month

Team plan with at least 15 TB of starting team storage, one-year recovery, team sharing controls, and collaboration features.

Check current pricing →

Advanced

$24 per user
month

Team plan with advanced administration, compliance tracking, single sign-on, enhanced security controls, and starting team storage.

Check current pricing →

Enterprise

Contact Dropbox

Custom business deployment with negotiated pricing, enterprise security options, integrations, and dedicated support capabilities.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Editorial assessment

Pros & Cons

Pros

  • Broad access across web, desktop, mobile, and Linux environments.
  • Mature file synchronization and link-based sharing workflows.
  • Supports many file previews and offline access options.
  • Provides file requests, transfer tools, recovery features, and document scanning.
  • Offers User and Business APIs, OAuth 2.0, SDKs, and embedded components.
  • Includes team administration and security controls on business plans.

Cons

  • The Basic plan provides only 2 GB of storage.
  • Advanced administration and security features require higher-tier plans.
  • Team pricing is charged per user and can increase with larger deployments.
  • Some capabilities, including PDF editing and signatures, depend on plan or connected products.
  • Enterprise pricing is not publicly listed.
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