Editorial overview
Aggregated Overview
Sync.com provides broad storage, synchronization, sharing, backup, recovery, privacy, and collaboration capabilities. Independent review scores are generally positive, while reviews also mention occasional performance, interface, integration, and support concerns.
This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.
Overview
Sync.com is a cloud storage, file synchronization, and secure file-sharing platform developed by Sync.com Inc. The company was founded in 2011 by Thomas Savundra, Suhan Shan, and Darius Antia.
The service supports web access, desktop synchronization, mobile access, team folders, shared links, file requests, version history, deleted-file recovery, and cloud-only storage through Sync Vault. Its product positioning centers on end-to-end encryption and privacy-focused access controls.
Sync.com serves individuals, businesses, and teams that need private document storage or controlled file exchange. Its documented compliance materials include HIPAA, PIPEDA, GDPR, and SOC 3-related information.
Decision guideSync.com Decision Snapshot
A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.
PlatformsAndroid, iOS, macOS, Microsoft 365 Online, Web, Windows
TechZella assessment8.2/10
Editorial assessmentSync.com Pros & Cons
Pros
- Privacy-focused end-to-end encryption and zero-knowledge design.
- Supports web, Windows, macOS, Android, and iOS access.
- Combines synchronization, sharing, backup, recovery, and cloud-only storage.
- Includes Microsoft Office and Microsoft 365 Online workflows.
- Provides a free account and selected 30-day trial options.
Cons
- No official Linux desktop application was verified.
- No public API documentation was located in reviewed official resources.
- Advanced controls and branding require higher-tier plans.
- Independent reviews identify occasional performance and interface issues.
- Selected trials automatically convert to paid subscriptions unless cancelled.
Plans & pricingSync.com Pricing & Plans
Free
$0
month
25 GB encrypted storage with core synchronization and sharing features.
Check current pricing →Personal 150GB
$4 monthly or $3.50 annually
month
150 GB secure storage for individual users. Annual pricing is billed annually.
Check current pricing →Personal 1TB
$16 monthly or $12 annually
month
1 TB secure storage with advanced sharing. The pricing page also displays current promotional prices.
Check current pricing →Pro Solo 5TB
$32 monthly or $28 annually
month
5 TB secure storage with advanced sharing and custom branding. The pricing page also displays current promotional prices.
Check current pricing →Pro Teams 1TB
$8 monthly or $6 annually per user
month
1 TB per user with advanced sharing, administrator controls, and a three-user minimum.
Check current pricing →Pro Teams 2TB
$12 monthly or $9 annually per user
month
2 TB per user with custom branding, role-based access control, and administrator delegation.
Check current pricing →Pro Teams 10TB
$18 monthly or $15 annually per user
month
10 TB per user with expanded storage and enhanced support. A three-user minimum applies.
Check current pricing →Pricing may change. Verify current plans on the vendor's website.
Cost contextTotal Cost & Hidden Costs
The sticker price is rarely the whole cost. TechZella did not find published figures for the items below in the sources reviewed, so confirm them with the vendor before budgeting.
Implementation time
Not publicly documented. Ask for a typical onboarding and migration timeline for a team of your size, and whether paid onboarding is required.
Hosting & infrastructure
Not publicly documented for this product. For SaaS, hosting is normally part of the subscription; for self-hosted or hybrid deployments, budget for servers, backups, security patching and admin time.
Hidden fees & add-ons
No overage, add-on or premium-support fees were documented in the reviewed sources. Request a written quote that lists usage limits, minimum seats, integrations, support tiers and renewal terms.
Compare optionsSync.com Competitors & Alternatives
Compare similar products directly, then see which alternatives may make more sense when your requirements differ.
Direct competitors
These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Sync.com.
DropboxDropbox is a cloud file storage and collaboration platform for syncing, sharing, organizing, and accessing files across web, desktop, mobile, and connected applications.
BoxBox is a cloud content management platform for storing, sharing, securing, signing, automating, and analyzing business content with AI.
Google DriveGoogle Drive is cloud storage software for storing, organizing, sharing and collaborating on files across web, desktop and mobile devices.
Microsoft OneDriveCloud storage and file synchronization software for storing, accessing, sharing, and collaborating on files across devices.
TresoritTresorit is an end-to-end encrypted cloud platform for storing, syncing, sharing, and signing confidential files.
pCloudpCloud is a cloud storage and file synchronization service for personal and business users, with sharing, backup, media, encryption and collaboration tools.
Proton DriveProton Drive is an end-to-end encrypted cloud storage and file-sharing service with web, desktop, mobile, and command-line access.
CapabilitiesSync.com Features
Storage and Synchronization
- Encrypted cloud storage
- Automatic desktop synchronization
- Files-on-demand through CloudFiles
- Sync Vault for cloud-only storage
- Large-file support up to 100 GB each
Sharing and Collaboration
- Shared links
- Team shared folders
- File requests
- Permission controls
- Password-protected sharing
- Link expiry options
- Custom-branded sharing portals on eligible plans
Backup and Recovery
- Real-time backup
- Version history
- Deleted-file recovery
- Trash history
- Remote device lockout
- Camera uploads on mobile
Security and Compliance
- End-to-end encryption
- Zero-knowledge privacy model
- Encryption in transit and at rest
- HIPAA support on eligible plans
- PIPEDA and GDPR-related compliance materials
- SOC 3 report
Integrations
- Microsoft Office desktop integration
- Microsoft 365 Online editing for eligible plans
- Microsoft Office mobile workflows
API and Developer Access
- No public API documentation located in the reviewed official resources
Product detailsSync.com Specifications
| Product type | Cloud storage and file collaboration software |
|---|
| Deployment | Cloud-based SaaS |
|---|
| Web access | Yes |
|---|
| Desktop platforms | Windows and macOS |
|---|
| Mobile platforms | Android and iOS |
|---|
| Integrations | Microsoft Office and Microsoft 365 Online |
|---|
| API | No public API documentation located |
|---|
| Free plan | Yes, 25 GB listed on the cloud-storage page |
|---|
| Free trial | 30 days on selected plans |
|---|
| Encryption | End-to-end encryption |
|---|
| File recovery | Version history and deleted-file recovery |
|---|
| Compliance materials | HIPAA, PIPEDA, GDPR, and SOC 3 documentation |
|---|
| Headquarters | Toronto, Ontario, Canada |
|---|
Our evidence-based assessmentTechZella Score
A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.
8.2/10High confidence
Sync.com provides broad storage, synchronization, sharing, backup, recovery, privacy, and collaboration capabilities. Independent review scores are generally positive, while reviews also mention occasional performance, interface, integration, and support concerns.
Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.
Independent review sources
Sync.com Ratings & Reviews
Ratings are published by the respective review platforms and may change over time.
Common questionsSync.com FAQs
Answers begin with the clearest available response, followed by the context that helps you act on it.
Does Sync.com offer a free plan?
Yes. Sync.com advertises a free account with 25 GB of encrypted storage on its cloud-storage page.
Does Sync.com offer a free trial?
Yes. Sync.com advertises 30-day trials for selected monthly plans. Other new paid purchases receive a 30-day money-back guarantee.
Which platforms does Sync.com support?
Sync provides a web panel, desktop applications for Windows and macOS, and mobile applications for Android and iOS.
Does Sync.com have an API?
No public API documentation was located in the official Sync.com product and help resources reviewed for this profile.
What integrations does Sync.com provide?
Official documentation describes Microsoft Office and Microsoft 365 Online integrations. Broader native integrations were not verified from official sources.
Can Sync.com recover deleted files?
Yes. Sync documents version history and deleted-file recovery, with retention periods depending on the plan.
Where is Sync.com based?
Sync.com lists its mailing address in Toronto, Ontario, Canada.
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