Software / Cloud Backup / Sync.com

Sync.com

Sync.com is a privacy-focused cloud storage and file-sharing platform with encrypted synchronization, collaboration, backup, and recovery tools.

8.2/10 TechZella Score
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At a glance

Quick Verdict

Sync.com provides broad storage, synchronization, sharing, backup, recovery, privacy, and collaboration capabilities. Independent review scores are generally positive, while reviews also mention occasional performance, interface, integration, and support concerns.

Overview

Sync.com is a cloud storage, file synchronization, and secure file-sharing platform developed by Sync.com Inc. The company was founded in 2011 by Thomas Savundra, Suhan Shan, and Darius Antia.

The service supports web access, desktop synchronization, mobile access, team folders, shared links, file requests, version history, deleted-file recovery, and cloud-only storage through Sync Vault. Its product positioning centers on end-to-end encryption and privacy-focused access controls.

Sync.com serves individuals, businesses, and teams that need private document storage or controlled file exchange. Its documented compliance materials include HIPAA, PIPEDA, GDPR, and SOC 3-related information.

Key Features

Sync creates a synchronized folder on Windows and macOS computers. Files placed there upload to the cloud and become available across connected computers, mobile devices, and the web panel.

Users can share files and folders through links, create team shared folders, request uploads, apply permissions, set passwords and expiry dates, and use custom branding on selected plans.

The platform includes file version history, deleted-file recovery, remote device lockout, camera uploads, offline mobile access, file previews, video streaming, and Sync Vault for cloud-only storage.

Sync supports opening and editing supported Office documents through Microsoft 365 Online for eligible plans. The company also documents integrations with Microsoft Office desktop, web, and mobile applications.

Pricing

Sync.com offers a free account with 25 GB of encrypted storage according to its cloud-storage product page. Paid individual plans listed on the current pricing page include Personal 150GB, Personal 1TB, and Pro Solo 5TB.

The pricing page lists Personal 150GB at $4 per month when billed monthly or $3.50 per month when billed annually. Personal 1TB is listed at $16 per month, with promotional pricing shown at $8, and $12 per month billed annually, with promotional pricing shown at $6.

Pro Solo 5TB is listed at $32 per month, with promotional pricing shown at $16, and $28 per month billed annually, with promotional pricing shown at $14. Team plans include Pro Teams 1TB, Pro Teams 2TB, and Pro Teams 10TB, with a three-user minimum.

Sync advertises 30-day trials for selected plans and a 30-day money-back guarantee for new paid purchases. Trial accounts can automatically convert to paid subscriptions unless cancelled before the trial ends.

Pros & Cons

Pros

  • End-to-end encryption and privacy-focused storage architecture.
  • Web, desktop, and mobile applications support common access patterns.
  • Includes secure links, shared folders, file requests, and recovery tools.
  • Offers Microsoft Office and Microsoft 365 Online support.
  • Provides free storage and a documented trial or money-back option.

Cons

  • The desktop synchronization client officially supports Windows and macOS, not Linux.
  • No public API documentation was located on the official Sync.com site.
  • Independent reviews mention occasional slowdowns, interface limitations, and support concerns.
  • Some advanced sharing, branding, compliance, and collaboration features require higher-tier plans.
  • Trial plans can convert automatically to paid subscriptions after the trial period.

Alternatives

Comparable products include Tresorit, Dropbox, Box, Google Drive, Microsoft OneDrive, pCloud, and Proton Drive. Tresorit and Proton Drive offer similarly privacy-oriented positioning, while Dropbox, Box, Google Drive, and OneDrive generally provide broader productivity integrations and ecosystem coverage.

FAQ

Does Sync.com offer a free plan?
Yes. Sync.com advertises a free account with 25 GB of encrypted storage on its cloud-storage page.

Does Sync.com offer a free trial?
Yes. Sync.com advertises 30-day trials for selected monthly plans. Other new paid purchases receive a 30-day money-back guarantee.

Which platforms does Sync.com support?
Sync provides a web panel, desktop applications for Windows and macOS, and mobile applications for Android and iOS.

Does Sync.com have an API?
No public API documentation was located in the official Sync.com product and help resources reviewed for this profile.

What integrations does Sync.com provide?
Official documentation describes Microsoft Office and Microsoft 365 Online integrations. Broader native integrations were not verified from official sources.

Can Sync.com recover deleted files?
Yes. Sync documents version history and deleted-file recovery, with retention periods depending on the plan.

Where is Sync.com based?
Sync.com lists its mailing address in Toronto, Ontario, Canada.

Capabilities

Features

Storage and Synchronization

  • Encrypted cloud storage
  • Automatic desktop synchronization
  • Files-on-demand through CloudFiles
  • Sync Vault for cloud-only storage
  • Large-file support up to 100 GB each

Sharing and Collaboration

  • Shared links
  • Team shared folders
  • File requests
  • Permission controls
  • Password-protected sharing
  • Link expiry options
  • Custom-branded sharing portals on eligible plans

Backup and Recovery

  • Real-time backup
  • Version history
  • Deleted-file recovery
  • Trash history
  • Remote device lockout
  • Camera uploads on mobile

Security and Compliance

  • End-to-end encryption
  • Zero-knowledge privacy model
  • Encryption in transit and at rest
  • HIPAA support on eligible plans
  • PIPEDA and GDPR-related compliance materials
  • SOC 3 report

Integrations

  • Microsoft Office desktop integration
  • Microsoft 365 Online editing for eligible plans
  • Microsoft Office mobile workflows

API and Developer Access

  • No public API documentation located in the reviewed official resources
Product details

Specifications

Product typeCloud storage and file collaboration software
DeploymentCloud-based SaaS
Web accessYes
Desktop platformsWindows and macOS
Mobile platformsAndroid and iOS
IntegrationsMicrosoft Office and Microsoft 365 Online
APINo public API documentation located
Free planYes, 25 GB listed on the cloud-storage page
Free trial30 days on selected plans
EncryptionEnd-to-end encryption
File recoveryVersion history and deleted-file recovery
Compliance materialsHIPAA, PIPEDA, GDPR, and SOC 3 documentation
HeadquartersToronto, Ontario, Canada
Visual preview

Demo & Screenshots

Screenshots are not available yet.TechZella will add verified product images when suitable official screenshots are found.
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

8.2/10High confidence
Features8.7
Ease of Use8.2
Value for Money8.0
Performance8.1
Support7.8
User Sentiment8.1

Sync.com provides broad storage, synchronization, sharing, backup, recovery, privacy, and collaboration capabilities. Independent review scores are generally positive, while reviews also mention occasional performance, interface, integration, and support concerns.

Methodology v1.0. This is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

Trusted Ratings

Ratings are published by the respective review platforms and may change over time.

Plans & pricing

Pricing

Personal 150GB

$4 monthly or $3.50 annually
month

150 GB secure storage for individual users. Annual pricing is billed annually.

Check current pricing →

Personal 1TB

$16 monthly or $12 annually
month

1 TB secure storage with advanced sharing. The pricing page also displays current promotional prices.

Check current pricing →

Pro Solo 5TB

$32 monthly or $28 annually
month

5 TB secure storage with advanced sharing and custom branding. The pricing page also displays current promotional prices.

Check current pricing →

Pro Teams 1TB

$8 monthly or $6 annually per user
month

1 TB per user with advanced sharing, administrator controls, and a three-user minimum.

Check current pricing →

Pro Teams 2TB

$12 monthly or $9 annually per user
month

2 TB per user with custom branding, role-based access control, and administrator delegation.

Check current pricing →

Pro Teams 10TB

$18 monthly or $15 annually per user
month

10 TB per user with expanded storage and enhanced support. A three-user minimum applies.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Editorial assessment

Pros & Cons

Pros

  • Privacy-focused end-to-end encryption and zero-knowledge design.
  • Supports web, Windows, macOS, Android, and iOS access.
  • Combines synchronization, sharing, backup, recovery, and cloud-only storage.
  • Includes Microsoft Office and Microsoft 365 Online workflows.
  • Provides a free account and selected 30-day trial options.

Cons

  • No official Linux desktop application was verified.
  • No public API documentation was located in reviewed official resources.
  • Advanced controls and branding require higher-tier plans.
  • Independent reviews identify occasional performance and interface issues.
  • Selected trials automatically convert to paid subscriptions unless cancelled.
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