Software / Cloud Backup / Sync.com

Sync.com

Sync.com is a privacy-focused cloud storage and file-sharing platform with encrypted synchronization, collaboration, backup, and recovery tools.

8.2/10 TechZella Score
Visit Website ↗
Editorial overview

Aggregated Overview

Sync.com provides broad storage, synchronization, sharing, backup, recovery, privacy, and collaboration capabilities. Independent review scores are generally positive, while reviews also mention occasional performance, interface, integration, and support concerns.

This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.

Overview

Sync.com is a cloud storage, file synchronization, and secure file-sharing platform developed by Sync.com Inc. The company was founded in 2011 by Thomas Savundra, Suhan Shan, and Darius Antia.

The service supports web access, desktop synchronization, mobile access, team folders, shared links, file requests, version history, deleted-file recovery, and cloud-only storage through Sync Vault. Its product positioning centers on end-to-end encryption and privacy-focused access controls.

Sync.com serves individuals, businesses, and teams that need private document storage or controlled file exchange. Its documented compliance materials include HIPAA, PIPEDA, GDPR, and SOC 3-related information.

Decision guide

Sync.com Decision Snapshot

A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.

Platforms

Android, iOS, macOS, Microsoft 365 Online, Web, Windows

TechZella assessment

8.2/10

Editorial assessment

Sync.com Pros & Cons

Pros

  • Privacy-focused end-to-end encryption and zero-knowledge design.
  • Supports web, Windows, macOS, Android, and iOS access.
  • Combines synchronization, sharing, backup, recovery, and cloud-only storage.
  • Includes Microsoft Office and Microsoft 365 Online workflows.
  • Provides a free account and selected 30-day trial options.

Cons

  • No official Linux desktop application was verified.
  • No public API documentation was located in reviewed official resources.
  • Advanced controls and branding require higher-tier plans.
  • Independent reviews identify occasional performance and interface issues.
  • Selected trials automatically convert to paid subscriptions unless cancelled.
Plans & pricing

Sync.com Pricing & Plans

Personal 150GB

$4 monthly or $3.50 annually
month

150 GB secure storage for individual users. Annual pricing is billed annually.

Check current pricing →

Personal 1TB

$16 monthly or $12 annually
month

1 TB secure storage with advanced sharing. The pricing page also displays current promotional prices.

Check current pricing →

Pro Solo 5TB

$32 monthly or $28 annually
month

5 TB secure storage with advanced sharing and custom branding. The pricing page also displays current promotional prices.

Check current pricing →

Pro Teams 1TB

$8 monthly or $6 annually per user
month

1 TB per user with advanced sharing, administrator controls, and a three-user minimum.

Check current pricing →

Pro Teams 2TB

$12 monthly or $9 annually per user
month

2 TB per user with custom branding, role-based access control, and administrator delegation.

Check current pricing →

Pro Teams 10TB

$18 monthly or $15 annually per user
month

10 TB per user with expanded storage and enhanced support. A three-user minimum applies.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Cost context

Total Cost & Hidden Costs

The sticker price is rarely the whole cost. TechZella did not find published figures for the items below in the sources reviewed, so confirm them with the vendor before budgeting.

Implementation time

Not publicly documented. Ask for a typical onboarding and migration timeline for a team of your size, and whether paid onboarding is required.

Hosting & infrastructure

Not publicly documented for this product. For SaaS, hosting is normally part of the subscription; for self-hosted or hybrid deployments, budget for servers, backups, security patching and admin time.

Hidden fees & add-ons

No overage, add-on or premium-support fees were documented in the reviewed sources. Request a written quote that lists usage limits, minimum seats, integrations, support tiers and renewal terms.

Compare options

Sync.com Competitors & Alternatives

Compare similar products directly, then see which alternatives may make more sense when your requirements differ.

Direct competitors

These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Sync.com.

Capabilities

Sync.com Features

Storage and Synchronization

  • Encrypted cloud storage
  • Automatic desktop synchronization
  • Files-on-demand through CloudFiles
  • Sync Vault for cloud-only storage
  • Large-file support up to 100 GB each

Sharing and Collaboration

  • Shared links
  • Team shared folders
  • File requests
  • Permission controls
  • Password-protected sharing
  • Link expiry options
  • Custom-branded sharing portals on eligible plans

Backup and Recovery

  • Real-time backup
  • Version history
  • Deleted-file recovery
  • Trash history
  • Remote device lockout
  • Camera uploads on mobile

Security and Compliance

  • End-to-end encryption
  • Zero-knowledge privacy model
  • Encryption in transit and at rest
  • HIPAA support on eligible plans
  • PIPEDA and GDPR-related compliance materials
  • SOC 3 report

Integrations

  • Microsoft Office desktop integration
  • Microsoft 365 Online editing for eligible plans
  • Microsoft Office mobile workflows

API and Developer Access

  • No public API documentation located in the reviewed official resources
Product details

Sync.com Specifications

Product typeCloud storage and file collaboration software
DeploymentCloud-based SaaS
Web accessYes
Desktop platformsWindows and macOS
Mobile platformsAndroid and iOS
IntegrationsMicrosoft Office and Microsoft 365 Online
APINo public API documentation located
Free planYes, 25 GB listed on the cloud-storage page
Free trial30 days on selected plans
EncryptionEnd-to-end encryption
File recoveryVersion history and deleted-file recovery
Compliance materialsHIPAA, PIPEDA, GDPR, and SOC 3 documentation
HeadquartersToronto, Ontario, Canada
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

8.2/10High confidence
Features8.7
Ease of Use8.2
Value for Money8.0
Performance8.1
Support7.8
User Sentiment8.1

Sync.com provides broad storage, synchronization, sharing, backup, recovery, privacy, and collaboration capabilities. Independent review scores are generally positive, while reviews also mention occasional performance, interface, integration, and support concerns.

Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

Sync.com Ratings & Reviews

Ratings are published by the respective review platforms and may change over time.

Common questions

Sync.com FAQs

Answers begin with the clearest available response, followed by the context that helps you act on it.

Does Sync.com offer a free plan?

Yes. Sync.com advertises a free account with 25 GB of encrypted storage on its cloud-storage page.
Does Sync.com offer a free trial?

Yes. Sync.com advertises 30-day trials for selected monthly plans. Other new paid purchases receive a 30-day money-back guarantee.
Which platforms does Sync.com support?

Sync provides a web panel, desktop applications for Windows and macOS, and mobile applications for Android and iOS.
Does Sync.com have an API?

No public API documentation was located in the official Sync.com product and help resources reviewed for this profile.
What integrations does Sync.com provide?

Official documentation describes Microsoft Office and Microsoft 365 Online integrations. Broader native integrations were not verified from official sources.
Can Sync.com recover deleted files?

Yes. Sync documents version history and deleted-file recovery, with retention periods depending on the plan.
Where is Sync.com based?

Sync.com lists its mailing address in Toronto, Ontario, Canada.
Community feedback

Reviews

No reviews yet. Be the first to share your experience.

Write a Review
Directory

Recently added Cloud Backup