IDrive

IDrive is cloud backup and storage software for computers, mobile devices, servers, NAS systems, and selected cloud applications.

8.2/10 TechZella Score
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At a glance

Quick Verdict

IDrive offers broad device, server, NAS, cloud application, archiving, synchronization, and recovery coverage. Capterra and Gartner ratings are favorable, while Trustpilot reports substantially weaker customer sentiment. Pricing remains competitive, but the product has separate services, add-ons, an

Overview

IDrive is a cloud backup and storage platform from IDrive Inc. It protects computers, mobile devices, servers, NAS systems, and selected cloud applications.

The service combines scheduled and continuous backup with cloud synchronization, file sharing, archiving, version recovery, and web-based administration. It supports personal users, teams, businesses, educational institutions, and government organizations.

IDrive also offers separate products and add-ons, including Microsoft 365, Google Workspace, Salesforce, Dropbox, Box, Synology, QNAP, and S3-compatible object storage services.

Key Features

IDrive supports backup for Windows, macOS, Linux, iOS, Android, Windows Server, virtual environments, and selected enterprise servers.

Core capabilities include continuous data protection, incremental transfers, compressed backups, local backup, disk imaging, file synchronization, web access, file sharing, snapshots, version history, and recovery of deleted files.

Business features include centralized administration, sub-accounts, remote computer management, single sign-on, activity reports, server backup, NAS backup, and support for Microsoft SQL Server, Exchange, SharePoint, Oracle, Hyper-V, and VMware.

Cloud application add-ons protect Microsoft 365, Microsoft Entra ID, Google Workspace, Salesforce, Dropbox, and Box data. IDrive provides Linux command-line and scripting packages for backup scheduling, restoration, and administrative operations. IDrive 360 provides documented API collections for managed backup workflows.

IDrive uses 256-bit AES encryption for data in transit and storage. Users can create a private encryption key that IDrive says it does not store, although losing that key prevents restoration of encrypted data.

Pricing

IDrive offers a free Basic account with 10 GB of storage and no credit card requirement.

The current official pricing page lists IDrive Personal at $11.99 per month for 5 TB and IDrive Team at $11.99 per month for 5 TB, five computers, and five users. Other listed Personal tiers include 10 TB, 20 TB, 50 TB, and 100 TB.

The official support pricing information lists Cloud Applications Backup at $20 per seat annually, with a seven-day free trial. It covers supported Microsoft 365, Google Workspace, Salesforce, Dropbox, and Box accounts, subject to service-specific storage terms.

IDrive Business pricing varies by storage and deployment requirements. The official pricing page lists a business plan starting at $59.99 per month for 1.25 TB, with support for computers, servers, Exchange, SQL, and NAS devices.

Promotional discounts may apply to new subscriptions and can change. Users should confirm the final price, billing period, storage allowance, and add-ons on the official pricing page.

Pros & Cons

Pros

  • Supports computers, mobile devices, servers, NAS systems, and cloud applications.
  • Offers a free 10 GB account for basic testing or limited storage.
  • Provides private-key encryption, version recovery, snapshots, and archiving.
  • Includes competitive high-capacity plans for multi-device backup.
  • Provides web administration and Linux command-line automation.

Cons

  • Cloud Drive synchronization is separate from the core backup function.
  • Several business and cloud-application capabilities require add-ons.
  • Private-key encryption creates an account recovery risk if the key is lost.
  • Independent ratings vary significantly between software review platforms.
  • Pricing, storage limits, and promotional terms differ across product families.

Alternatives

Comparable products include Backblaze for simpler personal computer backup, Carbonite for consumer and small-business backup, Acronis Cyber Protect Home Office for backup with security features, CrashPlan for endpoint backup, and Veeam Data Cloud for broader business data protection.

Microsoft OneDrive, Google Drive, and Dropbox are alternatives for file synchronization and collaboration, but their backup and disaster-recovery capabilities differ from IDrive’s dedicated backup functions.

FAQ

Does IDrive have a free plan?

Yes. IDrive Basic provides 10 GB of storage without requiring a credit card.

Which operating systems does IDrive support?

IDrive supports Windows, macOS, Linux, iOS, Android, and multiple Windows Server versions. Exact versions depend on the client or product.

Does IDrive back up Microsoft 365 and Google Workspace?

Yes. Cloud Applications Backup supports Microsoft 365 and Google Workspace, including services such as OneDrive, Outlook, Exchange, SharePoint, Teams, Gmail, Drive, Calendar, and Contacts.

Does IDrive provide an API?

IDrive provides Linux command-line and scripting tools. IDrive 360 also publishes API collections for managed backup administration. The standard personal backup service does not present the same API offering as IDrive 360.

Is there a free trial?

The Cloud Applications Backup add-on has a seven-day free trial. The standard service provides a permanent 10 GB free account rather than a conventional time-limited trial.

Can users recover deleted files?

Yes. IDrive maintains backed-up data separately from local deletions and supports recovery through version history, snapshots, and archive functions.

Capabilities

Features

Backup and Recovery

  • Scheduled backup
  • Continuous data backup
  • Incremental and compressed transfers
  • File and folder recovery
  • Deleted-file recovery
  • Snapshots and version history
  • True archiving
  • Disk clone and entire machine backup

Supported Data Sources

  • Windows computers
  • macOS computers
  • Linux systems
  • iPhone and iPad devices
  • Android devices
  • Windows servers
  • Virtual machines
  • Synology and QNAP NAS devices

Cloud Application Backup

  • Microsoft 365 backup
  • Microsoft Entra ID backup
  • Google Workspace backup
  • Salesforce backup
  • Dropbox backup
  • Box backup

Administration

  • Web console
  • Centralized dashboard
  • Sub-accounts
  • Remote computer management
  • Single sign-on
  • Activity and backup reports
  • File sharing

Security

  • 256-bit AES encryption
  • Optional private encryption key
  • Ransomware recovery through snapshots and versions
  • Compliance support for selected business requirements

Automation and API

  • Linux command-line package
  • Linux scripting package
  • Backup scheduling through scripts
  • IDrive 360 API collections
Product details

Specifications

DeploymentCloud service with desktop, mobile, and web clients
Primary functionCloud backup and storage
Free plan10 GB Basic account
Free trial7 days for Cloud Applications Backup
Encryption256-bit AES with optional private key
IntegrationsMicrosoft 365, Microsoft Entra ID, Google Workspace, Salesforce, Dropbox, Box, Synology, QNAP
APIIDrive 360 API collections and Linux command-line or scripting tools
Supported desktop systemsWindows, macOS, Linux
Supported mobile systemsiOS and Android
Business capabilitiesServer backup, centralized management, sub-accounts, SSO, NAS backup
Company typePrivately held
Company headquartersCalabasas, California, United States
Visual preview

Demo & Screenshots

Screenshots are not available yet.TechZella will add verified product images when suitable official screenshots are found.
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

8.2/10High confidence
Features8.8
Ease of Use7.8
Value for Money8.7
Performance8.0
Support7.5
User Sentiment7.4

IDrive offers broad device, server, NAS, cloud application, archiving, synchronization, and recovery coverage. Capterra and Gartner ratings are favorable, while Trustpilot reports substantially weaker customer sentiment. Pricing remains competitive, but the product has separate services, add-ons, and plan limitations that increase configuration complexity.

Methodology v1.0. This is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

Trusted Ratings

Ratings are published by the respective review platforms and may change over time.

Plans & pricing

Pricing

Business

$59.99
month

Starting business plan with 1.25 TB for computers, servers, Exchange, SQL, and NAS devices.

Check current pricing →

Cloud Applications Backup

$20
seat/year

Add-on backup for supported cloud applications. Includes a seven-day free trial.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Editorial assessment

Pros & Cons

Pros

  • Broad support for desktop, mobile, server, NAS, and cloud application backups.
  • Free 10 GB Basic account is available without a credit card.
  • High-capacity plans provide substantial storage for multi-device backup.
  • Private-key encryption and version recovery support stronger control over stored data.
  • Linux command-line and scripting tools support administrative automation.

Cons

  • Cloud Drive synchronization is a separate function from cloud backup.
  • Many business and cloud application capabilities require add-on purchases.
  • Losing a private encryption key can make encrypted backups unrecoverable.
  • Review-platform sentiment varies widely, especially between software and consumer review sites.
  • The range of plans and product add-ons can make configuration difficult.
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