One Pilot
$0
month
Free plan for up to 10 users and 3,000 records.
Check current pricing →v
vTiger
Vtiger is a cloud CRM platform combining sales, marketing, help desk, project, inventory, automation and AI capabilities.
Editorial overview
Aggregated Overview
Vtiger offers broad sales, marketing, support, project and inventory coverage, plus integrations and REST API access. Public review platforms report generally positive sentiment, while some reviewers mention occasional slowness, dated interface elements and configuration complexity.
This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.
Overview
Vtiger is a customer relationship management platform for sales, marketing, customer support and related business operations. Its cloud product combines customer records, pipeline management, campaigns, help desk functions, projects, inventory and reporting in one system.
The company began in 2004 with offices in San Francisco and Bangalore. Vtiger also maintains an open-source CRM edition alongside its cloud services.
vTiger Decision Snapshot
A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.
Platforms
Android, iOS, REST API, Web
TechZella assessment
8.4/10
vTiger Pros & Cons
Pros
- Combines sales, marketing, customer support, projects and inventory in one CRM platform.
- Provides a free plan and a 15-day trial without requiring a credit card.
- Offers more than 500 listed business integrations.
- Includes Android and iOS mobile applications.
- Provides a documented REST API and a low-code extension platform.
- Maintains an open-source CRM edition in addition to its cloud product.
Cons
- Advanced capabilities and higher limits require more expensive editions.
- Public reviews mention occasional slowness and performance concerns.
- Some reviewers describe workflow configuration and customization as difficult for beginners.
- The product's broad module set may require administrative training and setup.
vTiger Pricing & Plans
One Growth
$12 per user
month, billed annually
Standard user pricing. Monthly billing is listed at $15 per user.
Check current pricing →One Professional
$30 per user
month, billed annually
Standard user pricing. Monthly billing is listed at $42 per user.
Check current pricing →One Enterprise
$42 per user
month, billed annually
Standard user pricing. Monthly billing is listed at $58 per user.
Check current pricing →One AI
$50 per user
month, billed annually
Standard user pricing. Monthly billing is listed at $66 per user.
Check current pricing →Free Trial
Free
15 days
Trial access is advertised without requiring a credit card.
Check current pricing →Pricing may change. Verify current plans on the vendor's website.
vTiger Competitors & Alternatives
Compare similar products directly, then see which alternatives may make more sense when your requirements differ.
Direct competitors
These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with vTiger.
vTiger Features
CRM and Sales
- Leads and contacts
- Organizations and accounts
- Customer One View
- Multiple sales pipelines
- Deal playbooks
- Lead and profile scoring
- Sales forecasting
- Email sequences
- Quotes and invoices
Marketing Automation
- Email campaigns
- Landing pages
- Web-to-lead forms
- Lists and segments
- Autoresponders
- Email campaign reports
- Marketing workflow automation
Help Desk
- Email-to-case
- Service-level agreements
- Customer portal
- Knowledge articles and FAQs
- Social ticketing
- Case satisfaction surveys
- Work orders
Project and Inventory Management
- Tasks and milestones
- Subtasks
- Gantt and Kanban views
- Inventory tracking
- Purchase orders
- Vendor management
- Subscriptions
- Payment tracking
AI
- Predictive AI
- Generative AI
- Natural-language querying
- AI prompt builder
- AI chatbot
- Voice assistant integration
- Generative AI Designer
- Predictive AI Designer
Integrations and Development
- 500+ listed business application integrations
- Google Workspace integration
- Microsoft Teams integration
- WhatsApp integration
- Zapier integration
- DocuSign integration
- REST API
- VTAP low-code extension platform
Mobile
- Android application
- iPhone and iPad application
- Offline contact access
- Push notifications
- Business card scanning
- Voice notes
- Maps and onsite check-in
vTiger Specifications
| Deployment | Cloud and open-source editions |
|---|---|
| Primary category | CRM Software |
| Supported platforms | Web, Android, iOS |
| API | REST API using HTTP and JSON |
| Integrations | 500+ business applications listed by Vtiger |
| Free plan | One Pilot, up to 10 users and 3,000 records |
| Free trial | 15 days, no credit card required |
| Founded | 2004 |
| Company type | Privately held |
| Legal entity | Vtiger Systems (India) Private Limited |
Our evidence-based assessment
TechZella Score
A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.
8.4/10High confidence
Vtiger offers broad sales, marketing, support, project and inventory coverage, plus integrations and REST API access. Public review platforms report generally positive sentiment, while some reviewers mention occasional slowness, dated interface elements and configuration complexity.
Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.
vTiger FAQs
Answers begin with the clearest available response, followed by the context that helps you act on it.
Does Vtiger have a free plan?
Yes. One Pilot is listed as a free plan for up to 10 users and 3,000 records.
Does Vtiger offer a free trial?
Yes. Vtiger advertises a 15-day free trial without requiring a credit card.
Which platforms does Vtiger support?
The product is available as a web application, with mobile applications for Android and Apple devices.
Does Vtiger provide an API?
Yes. Vtiger documents a REST API using HTTP and JSON for record operations, synchronization, files, workflows and related CRM modules.
What integrations does Vtiger support?
Vtiger lists more than 500 business application integrations, including Google Workspace, Microsoft Teams, WhatsApp, Gmail, Outlook, Office 365, Zapier and DocuSign.
Does Vtiger offer an open-source version?
Yes. Vtiger publishes an open-source CRM edition separately from its cloud product.
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