CrashPlan

CrashPlan is a cloud backup and recovery platform for endpoints, servers, Microsoft 365, and Google Workspace.

8.5/10 TechZella Score
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At a glance

Quick Verdict

CrashPlan supports endpoint, server, Microsoft 365, and Google Workspace protection, with version retention, encryption, centralized administration, API access, and recovery tools. G2 reports 4.9 out of 5 from 259 reviews, while Capterra reports 4.4 from 249 reviews. Enterprise pricing is quote-base

Overview

CrashPlan is a cloud backup and recovery platform operated by CrashPlan Group LLC. It protects endpoint computers, servers, Microsoft 365 data, and Google Workspace data through centralized administration.

The product combines automatic backup, file recovery, retention controls, encryption, device migration, and administrative reporting. Its desktop application supports Windows, macOS, and Linux environments.

CrashPlan serves small businesses through online plans and larger organizations through customized enterprise licensing. The platform also provides REST API access for automation, reporting, and integrations.

Key Features

CrashPlan continuously backs up selected endpoint data and retains file versions for recovery. Endpoint plans include unlimited cloud storage and unlimited versioning for covered users.

Server backup supports Windows and Linux servers. Microsoft 365 protection covers Exchange Online, SharePoint, and OneDrive. Google Workspace protection covers Gmail and Google Drive.

Administrators can manage policies, roles, permissions, retention, restores, and reporting from a web console. Available identity integrations include SAML-based single sign-on and SCIM-based provisioning.

The CrashPlan API supports automated actions, custom reports, device information, audit-log queries, and other administrative operations. API clients use credentials and scoped permissions for authentication.

Pricing

CrashPlan offers a fully functional 14-day free trial. A payment card is required during registration, but the card isn’t charged when the trial is canceled before it ends.

Small-business endpoint pricing starts at $7.33 per user monthly when billed annually, or $6.58 per user monthly with a two-year term. The endpoint plan includes Windows, Mac, and Linux support, unlimited cloud storage, unlimited versioning, self-service restore, and device migration.

Server pricing starts at $15.75 per server monthly when billed annually. Microsoft 365 and Google Workspace plans start at $3.67 per user monthly when billed annually. These plans include pooled storage allowances and charge separately for additional storage.

Enterprise plans use customized quotes. CrashPlan’s official pricing page lists endpoint, server, Microsoft 365, and Google Workspace options.

Pros & Cons

Pros

  • Supports endpoint, server, Microsoft 365, and Google Workspace workloads.
  • Provides unlimited endpoint cloud storage and unlimited versioning on the small-business endpoint plan.
  • Offers desktop applications for Windows, macOS, and Linux.
  • Includes centralized administration, policy controls, encryption, and API access.
  • Provides a 14-day fully functional free trial.

Cons

  • Enterprise pricing requires contacting sales, limiting public price comparison.
  • Server and SaaS plans use pooled storage allowances with additional storage charges.
  • The desktop application doesn’t support unsupported network-share, mapped-drive, or standalone NAS configurations.
  • Mobile web browsers aren’t supported for the CrashPlan console.

Alternatives

Comparable products include Druva Data Resiliency Cloud, Veeam Data Cloud, Acronis Cyber Protect Cloud, Datto Backupify, Rubrik Security Cloud, and Backblaze Business Backup.

Druva and Rubrik target broader enterprise data resilience programmes. Veeam offers backup products across virtual, physical, cloud, and SaaS environments. Acronis combines backup with endpoint security. Datto Backupify focuses heavily on SaaS application protection, while Backblaze offers cloud backup for business endpoints.

FAQ

Does CrashPlan offer a free trial?
Yes. CrashPlan offers a fully functional 14-day trial for endpoint, server, Microsoft 365, and Google Workspace protection.

Which operating systems does CrashPlan support?
The CrashPlan application supports Windows, macOS, and Linux. Supported versions depend on the operating system lifecycle and CrashPlan’s compatibility policy.

Does CrashPlan have an API?
Yes. CrashPlan provides APIs for administrative automation, custom reporting, device data, audit-log searches, and other platform operations.

What integrations does CrashPlan provide?
CrashPlan protects Microsoft 365 and Google Workspace workloads. It also supports SAML single sign-on, SCIM provisioning, and Microsoft 365 Backup Storage API capabilities.

Does CrashPlan support mobile devices?
CrashPlan’s documented application support covers Windows, macOS, and Linux. The console documentation states that mobile web browsers aren’t supported.

Capabilities

Features

Backup and Recovery

  • Automatic endpoint backup
  • Server backup
  • Microsoft 365 backup and recovery
  • Google Workspace backup and recovery
  • File version retention
  • Self-service restore
  • Device migration
  • Incremental backups
  • Deduplication and compression

Security and Governance

  • Encryption in transit and at rest
  • Customer-managed key options for supported workloads
  • Role-based administration
  • Retention management
  • Legal hold support
  • Audit and reporting capabilities
  • Data residency options

Administration and Integrations

  • Centralized web console
  • SAML single sign-on
  • SCIM provisioning
  • Microsoft 365 Backup Storage API integration
  • REST API
  • API client authentication
  • Custom reporting and automation
Product details

Specifications

DeploymentCloud-managed platform with desktop backup application
Supported operating systemsWindows, macOS, Linux
Web consoleDesktop Chrome, Firefox, Safari, and Edge browsers
Protected workloadsEndpoints, Windows servers, Linux servers, Microsoft 365, Google Workspace
APIREST API with API clients and token authentication
Free trial14 days
Endpoint storageUnlimited cloud storage on the small-business endpoint plan
Version retentionUnlimited endpoint file versioning on the small-business endpoint plan
Billing modelsPer user, per device, per server, or storage usage depending on product
Company typePrivately held
HeadquartersMinneapolis, Minnesota, United States
Visual preview

Demo & Screenshots

Screenshots are not available yet.TechZella will add verified product images when suitable official screenshots are found.
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

8.5/10Moderate confidence
Features8.8
Ease of Use8.5
Value for Money8.0
Performance8.6
Support8.1
User Sentiment8.7

CrashPlan supports endpoint, server, Microsoft 365, and Google Workspace protection, with version retention, encryption, centralized administration, API access, and recovery tools. G2 reports 4.9 out of 5 from 259 reviews, while Capterra reports 4.4 from 249 reviews. Enterprise pricing is quote-based, which reduces pricing transparency.

Methodology v1.0. This is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

Trusted Ratings

Ratings are published by the respective review platforms and may change over time.

Plans & pricing

Pricing

Endpoint

$7.33
user/month, billed annually

Windows, macOS, and Linux backup with unlimited cloud storage, unlimited versioning, automatic backup, self-service restore, and device migration.

Check current pricing →

Endpoint two-year term

$6.58
user/month, billed every two years

Endpoint backup with the same listed features under a two-year billing term.

Check current pricing →

Server

$15.75
server/month, billed annually

Windows and Linux server backup with pooled storage, deduplication, compression, and incremental backups.

Check current pricing →

Microsoft 365

$3.67
user/month, billed annually

Backup and recovery for Exchange Online, SharePoint, and OneDrive with pooled storage.

Check current pricing →

Google Workspace

$3.67
user/month, billed annually

Backup and recovery for Gmail and Google Drive with pooled storage.

Check current pricing →

Enterprise

Custom quote
annual

Customized pricing for larger organizations and broader data resilience requirements.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Editorial assessment

Pros & Cons

Pros

  • Broad workload coverage across endpoints, servers, Microsoft 365, and Google Workspace.
  • Unlimited endpoint storage and versioning are included in the small-business endpoint plan.
  • Supports Windows, macOS, and Linux desktop environments.
  • Provides API access, identity integrations, centralized administration, and reporting.
  • Includes a fully functional 14-day free trial.

Cons

  • Enterprise pricing isn't publicly listed and requires a customized quote.
  • Server and SaaS plans include pooled storage limits and additional storage charges.
  • Network shares, mapped drives, and standalone NAS configurations aren't supported configurations.
  • The web console isn't supported on mobile browsers.
  • Pricing and plan features vary by workload and billing model.
Similar software

Alternatives

Druva Data Resiliency Cloud
Veeam Data Cloud
Acronis Cyber Protect Cloud
Datto Backupify
Rubrik Security Cloud
Backblaze Business Backup
Compare options

Top Competitors

Druva
Veeam
Acronis
Datto
Rubrik
Backblaze
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