CrashPlan

CrashPlan is a cloud backup and recovery platform for endpoints, servers, Microsoft 365, and Google Workspace.

Backup SoftwareCloud BackupDisaster Recovery
8.5/10 TechZella Score
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Editorial overview

Aggregated Overview

CrashPlan supports endpoint, server, Microsoft 365, and Google Workspace protection, with version retention, encryption, centralized administration, API access, and recovery tools. G2 reports 4.9 out of 5 from 259 reviews, while Capterra reports 4.4 from 249 reviews. Enterprise pricing is quote-based, which reduces pricing transparency.

This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.

Overview

CrashPlan is a cloud backup and recovery platform operated by CrashPlan Group LLC. It protects endpoint computers, servers, Microsoft 365 data, and Google Workspace data through centralized administration.

The product combines automatic backup, file recovery, retention controls, encryption, device migration, and administrative reporting. Its desktop application supports Windows, macOS, and Linux environments.

CrashPlan serves small businesses through online plans and larger organizations through customized enterprise licensing. The platform also provides REST API access for automation, reporting, and integrations.

Decision guide

CrashPlan Decision Snapshot

A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.

Platforms

API, Linux, macOS, Web, Windows

TechZella assessment

8.5/10

Editorial assessment

CrashPlan Pros & Cons

Pros

  • Broad workload coverage across endpoints, servers, Microsoft 365, and Google Workspace.
  • Unlimited endpoint storage and versioning are included in the small-business endpoint plan.
  • Supports Windows, macOS, and Linux desktop environments.
  • Provides API access, identity integrations, centralized administration, and reporting.
  • Includes a fully functional 14-day free trial.

Cons

  • Enterprise pricing isn't publicly listed and requires a customized quote.
  • Server and SaaS plans include pooled storage limits and additional storage charges.
  • Network shares, mapped drives, and standalone NAS configurations aren't supported configurations.
  • The web console isn't supported on mobile browsers.
  • Pricing and plan features vary by workload and billing model.
Plans & pricing

CrashPlan Pricing & Plans

Endpoint

$7.33
user/month, billed annually

Windows, macOS, and Linux backup with unlimited cloud storage, unlimited versioning, automatic backup, self-service restore, and device migration.

Check current pricing →

Endpoint two-year term

$6.58
user/month, billed every two years

Endpoint backup with the same listed features under a two-year billing term.

Check current pricing →

Server

$15.75
server/month, billed annually

Windows and Linux server backup with pooled storage, deduplication, compression, and incremental backups.

Check current pricing →

Microsoft 365

$3.67
user/month, billed annually

Backup and recovery for Exchange Online, SharePoint, and OneDrive with pooled storage.

Check current pricing →

Google Workspace

$3.67
user/month, billed annually

Backup and recovery for Gmail and Google Drive with pooled storage.

Check current pricing →

Enterprise

Custom quote
annual

Customized pricing for larger organizations and broader data resilience requirements.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Cost context

Total Cost & Hidden Costs

The sticker price is rarely the whole cost. TechZella did not find published figures for the items below in the sources reviewed, so confirm them with the vendor before budgeting.

Implementation time

Not publicly documented. Ask for a typical onboarding and migration timeline for a team of your size, and whether paid onboarding is required.

Hosting & infrastructure

Not publicly documented for this product. For SaaS, hosting is normally part of the subscription; for self-hosted or hybrid deployments, budget for servers, backups, security patching and admin time.

Hidden fees & add-ons

No overage, add-on or premium-support fees were documented in the reviewed sources. Request a written quote that lists usage limits, minimum seats, integrations, support tiers and renewal terms.

Capabilities

CrashPlan Features

Backup and Recovery

  • Automatic endpoint backup
  • Server backup
  • Microsoft 365 backup and recovery
  • Google Workspace backup and recovery
  • File version retention
  • Self-service restore
  • Device migration
  • Incremental backups
  • Deduplication and compression

Security and Governance

  • Encryption in transit and at rest
  • Customer-managed key options for supported workloads
  • Role-based administration
  • Retention management
  • Legal hold support
  • Audit and reporting capabilities
  • Data residency options

Administration and Integrations

  • Centralized web console
  • SAML single sign-on
  • SCIM provisioning
  • Microsoft 365 Backup Storage API integration
  • REST API
  • API client authentication
  • Custom reporting and automation
Product details

CrashPlan Specifications

DeploymentCloud-managed platform with desktop backup application
Supported operating systemsWindows, macOS, Linux
Web consoleDesktop Chrome, Firefox, Safari, and Edge browsers
Protected workloadsEndpoints, Windows servers, Linux servers, Microsoft 365, Google Workspace
APIREST API with API clients and token authentication
Free trial14 days
Endpoint storageUnlimited cloud storage on the small-business endpoint plan
Version retentionUnlimited endpoint file versioning on the small-business endpoint plan
Billing modelsPer user, per device, per server, or storage usage depending on product
Company typePrivately held
HeadquartersMinneapolis, Minnesota, United States

Alternatives

Comparable products include Druva Data Resiliency Cloud, Veeam Data Cloud, Acronis Cyber Protect Cloud, Datto Backupify, Rubrik Security Cloud, and Backblaze Business Backup.

Druva and Rubrik target broader enterprise data resilience programmes. Veeam offers backup products across virtual, physical, cloud, and SaaS environments. Acronis combines backup with endpoint security. Datto Backupify focuses heavily on SaaS application protection, while Backblaze offers cloud backup for business endpoints.

Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

8.5/10Moderate confidence
Features8.8
Ease of Use8.5
Value for Money8.0
Performance8.6
Support8.1
User Sentiment8.7

CrashPlan supports endpoint, server, Microsoft 365, and Google Workspace protection, with version retention, encryption, centralized administration, API access, and recovery tools. G2 reports 4.9 out of 5 from 259 reviews, while Capterra reports 4.4 from 249 reviews. Enterprise pricing is quote-based, which reduces pricing transparency.

Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

CrashPlan Ratings & Reviews

Ratings are published by the respective review platforms and may change over time.

Common questions

CrashPlan FAQs

Answers begin with the clearest available response, followed by the context that helps you act on it.

Does CrashPlan offer a free trial?

Yes. CrashPlan offers a fully functional 14-day trial for endpoint, server, Microsoft 365, and Google Workspace protection.
Which operating systems does CrashPlan support?

The CrashPlan application supports Windows, macOS, and Linux. Supported versions depend on the operating system lifecycle and CrashPlan's compatibility policy.
Does CrashPlan have an API?

Yes. CrashPlan provides APIs for administrative automation, custom reporting, device data, audit-log searches, and other platform operations.
What integrations does CrashPlan provide?

CrashPlan protects Microsoft 365 and Google Workspace workloads. It also supports SAML single sign-on, SCIM provisioning, and Microsoft 365 Backup Storage API capabilities.
Does CrashPlan support mobile devices?

CrashPlan's documented application support covers Windows, macOS, and Linux. The console documentation states that mobile web browsers aren't supported.
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