Advanced
$16.50 annually; $18.15 monthly
per user/month
Secure file sharing, storage, synchronization, access controls and basic collaboration. Minimum three users.
Check current pricing →C
Citrix ShareFile
Secure file sharing and document workflow software for organizations exchanging sensitive files with employees, clients and external partners.
Editorial overview
Aggregated Overview
ShareFile provides broad secure-sharing, workflow, portal, integration and compliance features. Capterra reviews are generally favorable, while Trustpilot and some recent review comments identify billing, support and synchronization concerns.
This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.
Citrix ShareFile Decision Snapshot
A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.
Platforms
Android, API, Gmail, iOS, macOS, Microsoft Outlook
TechZella assessment
8.1/10
Overview
Citrix ShareFile is now marketed as Progress ShareFile after Progress acquired the business in October 2024. The platform combines secure file exchange, cloud document storage, client portals and workflow tools.
ShareFile began in Raleigh in 2005, founded by Jesse Lipson. It serves organizations that exchange confidential documents with employees, clients, customers and external partners.
Its plans support secure links, file requests, permissions, versioning, synchronization, reporting and mobile access. Higher tiers add electronic signatures, workflow automation, AI-assisted document features and virtual data rooms.
Citrix ShareFile Pros & Cons
Pros
- Strong controls for secure external file sharing and client access.
- Desktop, mobile, email and browser access support distributed teams.
- Higher plans combine portals, workflows, signatures and document collection.
- REST API, SDKs and integrations support custom automation.
- Industry-specific plans address accounting and transaction workflows.
Cons
- There is no permanent free plan listed on the public pricing page.
- Paid plans impose minimum user commitments.
- Advanced workflow and AI capabilities require higher-priced tiers.
- Public reviews report occasional synchronization, performance and authentication problems.
- Independent review sentiment about support and billing is mixed.
Citrix ShareFile Pricing & Plans
Premium
$26.00 annually; $28.60 monthly
per user/month
Adds client portals, e-signatures, forms, requests, tasks, workflow automation, compliance support and AI document features. Minimum three users.
Check current pricing →Industry Advantage
$41.67 annually; $45.83 monthly
per user/month
Adds accounting-specific tax engagement templates, bulk client onboarding and centralized engagement management. Minimum three users.
Check current pricing →Virtual Data Room
$69.30 annually; $77.00 monthly
per user/month
Controlled document sharing for mergers and acquisitions, audits, litigation and other confidential reviews. Minimum five users.
Check current pricing →Pricing may change. Verify current plans on the vendor's website.
Citrix ShareFile Competitors & Alternatives
Compare similar products directly, then see which alternatives may make more sense when your requirements differ.
Direct competitors
These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Citrix ShareFile.
Citrix ShareFile Features
Secure File Sharing
- Encrypted file storage and transfer
- Secure sharing links
- Password protection
- Link expiration
- File requests
- Granular permissions
- Activity tracking
Document Management
- File synchronization
- Version history
- Folder management
- Client and employee access
- Custom branding
- Browser-based document access
Workflow and Collaboration
- Client portals
- Forms
- Tasks
- Document request lists
- Workflow automation
- Electronic signatures
- Dedicated collaboration spaces
AI Features
- AI-powered document automation
- AI document generation
- AI-assisted secure sharing recommendations
- AI-powered document collection on eligible plans
Integrations
- Microsoft 365
- Microsoft Outlook
- OneDrive and SharePoint Online
- Google Workspace and Gmail
- Zapier
- Salesforce
- QuickBooks
- Xero
- FreshBooks
- Pipedrive
- Scrypt Sfax
Security and Compliance
- AES-256 encryption at rest
- TLS-secured transfers
- Multi-factor authentication
- Active Directory and SSO
- Device security controls
- Remote lock and wipe capabilities
- Threat detection and remediation on supported plans
- HIPAA, FINRA and SEC support on eligible plans
Developer Tools
- REST API
- OAuth 2.0 authorization
- SDKs
- PowerShell automation support
Citrix ShareFile Specifications
| Product type | Cloud software |
|---|---|
| Founded | 2005 |
| Current vendor | Progress |
| Former affiliation | Citrix |
| Web access | Supported browsers including Chrome, Edge, Firefox and Safari |
| Desktop platforms | Windows and macOS |
| Mobile platforms | iOS and Android |
| Email clients | Microsoft Outlook and Gmail |
| API | ShareFile REST API with OAuth 2.0 and SDK resources |
| Integrations | Microsoft 365, Google Workspace, Zapier, Salesforce, QuickBooks and additional catalog integrations |
| Storage | Plans start with 3 TB of account storage for Advanced, Premium and Industry Advantage |
| Encryption | AES-256 at rest; SSL/TLS in transit |
| Free trial | Available; official materials describe plan-specific terms including 14-day, 30-day and seven-day trials |
| Minimum users | Three users for Advanced, Premium and Industry Advantage; five users for Virtual Data Room |
| Primary location | Raleigh, North Carolina, United States |
Our evidence-based assessment
TechZella Score
A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.
8.1/10Moderate confidence
ShareFile provides broad secure-sharing, workflow, portal, integration and compliance features. Capterra reviews are generally favorable, while Trustpilot and some recent review comments identify billing, support and synchronization concerns.
Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.
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FAQ
Is Citrix ShareFile still the current product name?
Progress currently markets the product as Progress ShareFile. The product was previously associated with Citrix and Citrix Content Collaboration.
Does ShareFile offer a free plan?
No permanent free plan is listed on the public pricing page. Trial availability depends on the selected plan and account history.
Does ShareFile have an API?
Yes. ShareFile provides an API reference and SDK resources. The API uses OAuth 2.0 for application authorization.
What integrations does ShareFile support?
Official materials list Microsoft 365, Outlook, OneDrive, SharePoint Online, Google Workspace, Gmail, Zapier, Salesforce, QuickBooks and other catalog integrations.
Which platforms support ShareFile?
ShareFile is available through supported web browsers, Windows and macOS desktop applications, and iOS and Android mobile applications.
Is ShareFile suitable for regulated industries?
ShareFile provides compliance-oriented capabilities and plan support for areas including HIPAA, FINRA and SEC requirements. Customers remain responsible for configuration and regulatory obligations.