Editorial overview
Aggregated Overview
Hightail combines large-file transfer, visual review, approvals, version comparison, integrations, and project tracking. Review platforms report generally positive usability and feature feedback, while some users mention transfer-speed and workflow limitations.
This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.
Overview
Hightail is a cloud-based file-sharing and creative collaboration platform operated by OpenText. It supports large-file transfers, content review, annotations, approvals, project discussions, and deadline tracking.
The service began as YouSendIt in 2004 and adopted the Hightail name in 2013. OpenText acquired Hightail in February 2018. Its primary audience includes creative teams, marketing departments, agencies, and external clients.
Decision guideHightail Decision Snapshot
A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.
PlatformsAndroid, API, iOS, macOS, Web, Windows
TechZella assessment8.2/10
Editorial assessmentHightail Pros & Cons
Pros
- Supports large files, including transfers up to 500GB on Business.
- Combines file delivery with review, approval, and project features.
- Provides unlimited storage on paid plans.
- Integrates with common cloud-storage and creative applications.
- Offers a free plan and a no-credit-card trial.
Cons
- Lite has a 100MB file-send limit and 2GB storage limit.
- Advanced collaboration requires higher-tier plans.
- Annual pricing is lower than monthly pricing, which increases commitment.
- Business requires at least three users.
- Some independent reviews report inconsistent transfer speed or workflow friction.
Plans & pricingHightail Pricing & Plans
Lite
$0
always free
Includes 2GB storage, 100MB file sends, limited previews, seven-day expiration, and basic comments.
Check current pricing →Pro
$12
per month, billed annually
Includes unlimited storage, 25GB file sends, configurable expiration, tracking, notifications, password protection, and up to five nested folders. Monthly billing is listed at $15.
Check current pricing →Teams
$24 per user
per month, billed annually
Supports one to 30 users, 50GB file sends, unlimited storage, version control, side-by-side comparison, discussions, approvals, dashboards, and team management. Monthly billing is listed at $30 per user.
Check current pricing →Business
$36 per user
per month, billed annually
Requires three or more users and supports 500GB file sends, advanced collaboration, organization controls, SSO by arrangement, admin reports, and dedicated support. Monthly billing is listed at $45 per user.
Check current pricing →Pricing may change. Verify current plans on the vendor's website.
Cost contextTotal Cost & Hidden Costs
The sticker price is rarely the whole cost. TechZella did not find published figures for the items below in the sources reviewed, so confirm them with the vendor before budgeting.
Implementation time
Not publicly documented. Ask for a typical onboarding and migration timeline for a team of your size, and whether paid onboarding is required.
Hosting & infrastructure
Not publicly documented for this product. For SaaS, hosting is normally part of the subscription; for self-hosted or hybrid deployments, budget for servers, backups, security patching and admin time.
Hidden fees & add-ons
No overage, add-on or premium-support fees were documented in the reviewed sources. Request a written quote that lists usage limits, minimum seats, integrations, support tiers and renewal terms.
Compare optionsHightail Competitors & Alternatives
Compare similar products directly, then see which alternatives may make more sense when your requirements differ.
Direct competitors
These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Hightail.
DropboxDropbox is a cloud file storage and collaboration platform for syncing, sharing, organizing, and accessing files across web, desktop, mobile, and connected applications.
BoxBox is a cloud content management platform for storing, sharing, securing, signing, automating, and analyzing business content with AI.
WeTransferWeTransfer is a file-transfer platform for sending large files through browser links, email transfers, mobile apps, and managed workspaces.
CapabilitiesHightail Features
File Sharing
- Large-file uploads and transfers
- Recipient tracking
- Delivery notifications
- Configurable expiration dates
- Access codes
- Password protection
- File previews
- Unlimited storage on paid plans
Creative Collaboration
- Precise comments
- Annotations and feedback
- Version control
- Side-by-side version comparison
- Real-time discussions
- Approval workflows
- Enhanced comment visibility on Business
Project Management
- To-dos and task management
- Advanced approval routing
- Personal dashboards
- Team dashboards
- Nested folder structures
- Projects and Spaces
Integrations
- Dropbox
- Google Drive
- Microsoft OneDrive
- Adobe Photoshop plugin
- Adobe Illustrator plugin
- Microsoft Outlook plugin
- OpenText Core
- OpenText Media Management
- Zapier-connected workflows
API
- API-key authentication
- File-send repository creation
- Chunked uploads through signed URLs
- Recipient notifications
- Download receipts
- Access permissions
- Expiration settings
- Comment and download controls
Mobile and Desktop
- Web-browser access
- Hightail Express for Windows
- Hightail Express for macOS
- iPhone app
- Android app
- Mobile video streaming
- Mobile comments and approvals
Product detailsHightail Specifications
| Deployment | Cloud-based |
|---|
| Primary function | File sharing and creative collaboration |
|---|
| Free plan | Yes, Lite |
|---|
| Free trial | 14 days, no credit card required |
|---|
| Maximum file size | 500GB on Business |
|---|
| Paid-plan storage | Unlimited |
|---|
| API availability | Teams and Business users |
|---|
| Desktop applications | Windows and macOS |
|---|
| Mobile applications | iPhone and Android |
|---|
| Parent company | OpenText |
|---|
| Former name | YouSendIt |
|---|
| Founded | 2004 |
|---|
Our evidence-based assessmentTechZella Score
A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.
8.2/10High confidence
Hightail combines large-file transfer, visual review, approvals, version comparison, integrations, and project tracking. Review platforms report generally positive usability and feature feedback, while some users mention transfer-speed and workflow limitations.
Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.
Independent review sources
Hightail Ratings & Reviews
Ratings are published by the respective review platforms and may change over time.
Common questionsHightail FAQs
Answers begin with the clearest available response, followed by the context that helps you act on it.
Is Hightail free?
Yes. Hightail offers a free Lite plan with 2GB of storage and 100MB file sends.
Does Hightail offer a free trial?
Yes. Hightail advertises a 14-day free trial without requiring a credit card.
What platforms support Hightail?
Hightail works through web browsers and provides Hightail Express applications for Windows and macOS. Mobile apps are available for iPhone and Android devices.
What integrations does Hightail support?
Documented integrations include Dropbox, Google Drive, Microsoft OneDrive, Adobe Creative Cloud, Microsoft Outlook, OpenText Core, OpenText Media Management, and Zapier-connected services.
Does Hightail have an API?
Yes. Hightail documents an API for Teams and Business users. API access requires an API token and supports file-send and Space-related workflows.
What is Hightail best used for?
Hightail is best suited to large-file delivery, creative review, client feedback, approvals, and visual project coordination.
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