Conversational AI
Poly AI
PolyAI provides enterprise conversational agents for customer service across voice and digital channels, with integrations for contact-center and business systems.
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Software for Workflow automation in 2026
List of Workflow automation Software | Last updated: November 6, 2026
This page lists the 46 tools in the TechZella directory that are classified under Workflow automation, a use case in our taxonomy. Every profile summarises what the product does, who it suits, what it costs, and where it falls short, based on documented vendor and independent sources rather than hands-on testing. Examples in this group include Acumatica Cloud ERP, Botkeeper, Claris FileMaker, Dragon Professional (Nuance), Kantata, Monday.com, Priority Software and Screendragon; the list is alphabetical and does not imply a ranking. Across these tools the industries most often documented are Education, Professional Services, Retail, Healthcare. Tools here are most often also filed under Project Management Software, CRM Software, Artificial Intelligence Software, Workflow Automation. Platform support most often listed is Web, Android, iOS, API. To compare options, open each profile and read the Decision Snapshot, the pricing and total cost sections, and the Gotchas, then check the alternatives listed for the products you are considering. Features, pricing and availability change, so confirm current details with each vendor before you decide.
Editorial guide
About software for Workflow automation
This page lists the 46 tools in the TechZella directory that are classified under Workflow automation, a use case in our taxonomy. Every profile summarises what the product does, who it suits, what it costs, and where it falls short, based on documented vendor and independent sources rather than hands-on testing. Examples in this group include Acumatica Cloud ERP, Botkeeper, Claris FileMaker, Dragon Professional (Nuance), Kantata, Monday.com, Priority Software and Screendragon; the list is alphabetical and does not imply a ranking. Across these tools the industries most often documented are Education, Professional Services, Retail, Healthcare. Tools here are most often also filed under Project Management Software, CRM Software, Artificial Intelligence Software, Workflow Automation. Platform support most often listed is Web, Android, iOS, API. To compare options, open each profile and read the Decision Snapshot, the pricing and total cost sections, and the Gotchas, then check the alternatives listed for the products you are considering. Features, pricing and availability change, so confirm current details with each vendor before you decide.
Related context
Explore Workflow automation through related software needs
These links use TechZella's existing product-to-taxonomy relationships. They are navigation aids, not independent endorsements.
Directory
Software listed under Workflow automation
Browse the current directory listings and open individual profiles for detailed feature, pricing and evidence information.
Quick comparison
Workflow automation Software
| # | Software / Tool | Best For | TechZella Score | User Rating | Pricing |
|---|---|---|---|---|---|
| 1 | Freshdesk | Freshdesk is a cloud help desk for managing customer-support tickets, team workflows,… | 8.2/10 | — | $19/agent/month / $55/agent/month |
| 2 | Hiver | Hiver provides customer-service tools for shared inboxes and omnichannel support, with ticketing,… | 8.2/10 | — | $25 / $55 |
| 3 | Sigma Computing | Sigma is a cloud analytics and application platform that queries supported data… | 8.1/10 | — | $0 / Quote-based |
| 4 | Chili Piper | Chili Piper routes and qualifies sales leads, schedules meetings, and automates follow-up… | 8.0/10 | — | $1,250 / $3,500 |
| 5 | Kustomer | Kustomer is a SaaS customer service platform that combines omnichannel conversations, customer… | 8.0/10 | — | Contact sales |
| 6 | Domo | Domo is a cloud data and analytics platform for connecting, preparing, and… | 7.9/10 | — | $0 / Custom |
| 7 | GrooveHQ | Groove Classic is a hosted customer-support help desk with a shared inbox,… | 7.8/10 | — | $35 per user / $55 per user |
| 8 | HappyFox | HappyFox is a cloud help desk that turns customer and employee requests… | 7.8/10 | — | $24 per agent / $49 per agent |
| 9 | Freescout | FreeScout is an open-source, self-hosted help desk and shared inbox for managing… | 7.4/10 | — | $0 |
| 10 | Kayako | Kayako offers a helpdesk platform and Kay AI, which can resolve support… | 7.3/10 | — | $1 / Contact sales |
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Editorial selection
Software for Workflow automation in 2026
Developer APIs
CheckDomain
Checkdomain provides a REST API for domain availability checks, registrations, portfolio administration, and DNS record management. Research did not identify it as…
Content Marketing Software
Percolate by Seismic
Percolate is an enterprise content marketing platform for campaign planning, production workflows, approvals, asset management, and publishing. Its capabilities are now integrated…
Not publicly listed
Project Management Software
Kantata
Kantata is cloud software for professional services teams, combining project delivery, resource planning, time and expense tracking, and financial management.
Contact Kantata / Not publicly listed
W
Project Management Software
Workfront (Adobe Workfront)
Adobe Workfront is cloud-based work management software for planning projects, managing resources, routing requests, and reviewing work across teams.
Custom quote
Project Management Software
Hive
Hive is a project and work management platform for organizing tasks, projects, team collaboration, and workflows. It offers browser, desktop, and mobile…
$0 / month
Project Management Software
Screendragon
Screendragon is a cloud-based work management platform for marketing teams and agencies, combining project planning, resource management, content workflows, approvals, and integrations.
Contact vendor
Project Management Software
Teamwork.com
Teamwork.com is cloud-based project management software for planning and delivering client work. It includes task management, time tracking, resource planning, and project…
$0 / month
Content Marketing Software
Optimizely Content Marketing Platform (Welcome)
Optimizely CMP is a cloud-based workspace for planning campaigns, creating content, coordinating approvals, managing assets, and connecting publishing workflows.
Quote-based
Project Management Software
Smartsheet
Smartsheet is a cloud-based work management platform for coordinating projects, processes, and portfolios. It combines spreadsheet-style sheets with dashboards, reports, forms, and…
$9 per member / month, billed annually