Okta

Okta provides cloud-based identity and access management for workforce, customer, partner, API, and machine identities.

8.4/10 TechZella Score
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At a glance

Quick Verdict

Okta offers broad IAM coverage, extensive integrations, documented APIs, workforce and customer identity products, and a 30-day workforce trial. G2 reports a 4.5 out of 5 rating, while pricing is higher and more complex than many lightweight SSO alternatives.

Overview

Okta is a cloud identity and access management platform for employees, contractors, partners, customers, applications, APIs, and machine identities.

Its Workforce Identity products include single sign-on, multi-factor authentication, Universal Directory, lifecycle management, identity governance, privileged access, and identity threat protection.

Okta also provides Customer Identity capabilities for consumer and business applications. Developers can use Okta APIs, SDKs, OAuth 2.0, and OpenID Connect to add authentication, authorization, user management, and API security.

The company was founded in 2009 by Todd McKinnon and Frederic Kerrest. Its corporate headquarters are at 100 First Street, Suite 600, San Francisco, California.

Key Features

Okta supports centralized authentication across cloud and on-premises applications. Its core access features include SSO, adaptive MFA, passwordless authentication options, and policy-based access controls.

Universal Directory consolidates user profiles from sources such as Active Directory, LDAP, and human resources systems. Lifecycle Management supports automated provisioning, deprovisioning, and profile synchronization.

Identity Governance provides access requests, access reviews, and least-privilege controls. Privileged Access extends identity controls to privileged accounts, servers, and other sensitive resources.

Okta Workflows provides no-code automation with pre-built connectors. The Okta Integration Network provides thousands of application integrations using standards and protocols such as SAML, OIDC, SCIM, and API connections.

Okta APIs support user, group, application, directory, authentication, authorization, governance, and reporting operations. The developer documentation recommends scoped OAuth 2.0 access tokens and also documents API-token authentication.

Pricing

Okta Workforce Identity pricing is billed annually on a per-user, per-month basis. The Starter suite begins at $6 per user per month and includes SSO, MFA, Universal Directory, and five Workflows.

The Essentials suite begins at $17 per user per month. It adds adaptive MFA, privileged access, lifecycle management, access governance, and 50 Workflows. Core Essentials is listed at $14 per user per month.

Professional and Enterprise pricing requires a sales quote. Professional adds capabilities such as Device Access, Identity Security Posture Management, Identity Threat Protection, Sandbox, and maximum Workflows. Enterprise adds API Access Management, Access Gateway, and machine-to-machine tokens.

Okta Customer Identity pricing starts at $3,000 per month for the Enterprise base platform and requires an annual contract. Add-on pricing depends on usage and product configuration.

Okta offers a 30-day free trial for Okta Platform Workforce Identity. Developers can also use the Okta Integrator Free Plan for non-production exploration with up to 10 active users.

Pros & Cons

Pros: Broad identity coverage supports workforce, customer, partner, API, privileged, and machine identities. The integration ecosystem supports cloud and on-premises applications. Extensive documentation and standards support help development teams implement authentication and authorization.

Cons: Pricing is primarily quote-based beyond entry-level suites and requires annual billing. The breadth of products can increase implementation and administration complexity. Advanced functions often require higher tiers or separate add-ons.

Alternatives

Microsoft Entra ID is a close alternative for organizations standardized on Microsoft 365 and Azure. Ping Identity offers workforce and customer identity products with strong federation capabilities. OneLogin provides SSO, MFA, directory, and lifecycle management features. CyberArk is a comparable option when privileged access management is the primary requirement. Auth0, also owned by Okta, is a developer-focused alternative for customer authentication and authorization.

FAQ

What is Okta used for? Okta is used to manage digital identities, authenticate users, control application access, automate identity lifecycle tasks, and secure APIs.

Does Okta have an API? Yes. Okta provides documented REST APIs and supports OAuth 2.0, API tokens, and OpenID Connect for supported identity and management functions.

What integrations does Okta support? Okta supports thousands of pre-built integrations through the Okta Integration Network. Integrations can use SAML, OIDC, SWA, SCIM, APIs, and other supported connection methods.

Does Okta offer a free trial? Yes. Okta offers a 30-day free trial for its Workforce Identity platform. A separate Integrator Free Plan supports limited non-production developer use.

Is Okta available on mobile devices? Okta supports mobile identity workflows through Okta Verify and documented mobile development and API resources for Android and iOS.

Capabilities

Features

Authentication and Access

  • Single Sign-On for cloud and on-premises applications
  • Multi-Factor Authentication
  • Adaptive MFA
  • Passwordless authentication options
  • Policy-based application access

Identity Administration

  • Universal Directory
  • User and group management
  • Lifecycle Management
  • Automated provisioning and deprovisioning
  • Active Directory and LDAP integration

Governance and Privileged Access

  • Access requests and access reviews
  • Least-privilege controls
  • Privileged Access
  • Identity Governance
  • Machine-to-machine identity controls

Automation and Integrations

  • Okta Workflows
  • No-code identity automation
  • Okta Integration Network
  • SAML, OIDC, SWA, and SCIM integrations
  • Secure Identity Integrations for selected business applications

Developer and API Tools

  • REST APIs
  • OAuth 2.0
  • OpenID Connect
  • API Access Management
  • Client and application management APIs
  • SDKs and developer documentation

Security and Threat Protection

  • Identity Security Posture Management
  • Identity Threat Protection
  • Okta AI features in applicable products
  • Device Access
  • Access Gateway for selected on-premises applications
Product details

Specifications

DeploymentCloud-based SaaS
Primary product areasWorkforce Identity and Customer Identity
Authentication standardsSAML, OAuth 2.0, OpenID Connect, SCIM
APIDocumented REST APIs with OAuth 2.0 and API-token support
IntegrationsOkta Integration Network and custom integrations
Free trial30 days for Okta Platform Workforce Identity
Developer free planOkta Integrator Free Plan for up to 10 active users in non-production use
BillingAnnual contract
Supported access environmentsCloud applications, on-premises applications, APIs, desktops, and mobile devices
HeadquartersSan Francisco, California, United States
Founded2009
Visual preview

Demo & Screenshots

Screenshots are not available yet.TechZella will add verified product images when suitable official screenshots are found.
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

8.4/10Moderate confidence
Features9.1
Ease of Use8.2
Value for Money7.7
Performance8.7
Support8.1
User Sentiment8.5

Okta offers broad IAM coverage, extensive integrations, documented APIs, workforce and customer identity products, and a 30-day workforce trial. G2 reports a 4.5 out of 5 rating, while pricing is higher and more complex than many lightweight SSO alternatives.

Methodology v1.0. This is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

Trusted Ratings

Ratings are published by the respective review platforms and may change over time.

Plans & pricing

Pricing

Starter

$6 per user
month, billed annually

Includes Single Sign-On, Multi-Factor Authentication, Universal Directory, and five Workflows. Okta states that a $1,500 annual contract minimum applies to Workforce Identity suites.

Check current pricing →

Core Essentials

$14 per user
month, billed annually

Entry-level option for organizations that do not require the advanced security and compliance capabilities included in Essentials.

Check current pricing →

Essentials

$17 per user
month, billed annually

Adds Adaptive MFA, Privileged Access, Lifecycle Management, Access Governance, and 50 Workflows.

Check current pricing →

Professional

Contact sales
annual contract

Adds Device Access, Identity Security Posture Management, Identity Threat Protection, Sandbox, and maximum Workflows.

Check current pricing →

Enterprise

Contact sales
annual contract

Adds API Access Management, Access Gateway, Identity Security Posture Management, and machine-to-machine tokens.

Check current pricing →

Customer Identity Enterprise base platform

$3,000 per month
billed annually

Base Customer Identity platform with unlimited OIDC and outbound SAML applications, Okta APIs, and enterprise-grade service-level agreements.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Editorial assessment

Pros & Cons

Pros

  • Broad coverage across workforce, customer, partner, API, privileged, and machine identities.
  • Large pre-built integration ecosystem for cloud and on-premises applications.
  • Documented APIs, SDKs, OAuth 2.0, and OpenID Connect support developer use cases.
  • Includes governance, lifecycle automation, and security features beyond basic SSO.
  • Offers a 30-day Workforce Identity trial and a separate developer free plan.

Cons

  • Advanced capabilities often require higher tiers or separate add-ons.
  • Professional and Enterprise plans require custom pricing.
  • Annual billing and contract minimums can reduce flexibility for smaller buyers.
  • The broad product portfolio can increase deployment and administration complexity.
  • Customer Identity pricing begins at a significantly higher base cost than Workforce Identity.
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