Ping Identity

Enterprise identity and access management software for workforce, customer, partner, API, and AI-agent identity use cases.

8.3/10 TechZella Score
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Editorial overview

Aggregated Overview

Ping provides broad IAM capabilities, cloud and self-managed deployment options, extensive APIs, connectors, orchestration, and identity security controls. G2 users generally report strong flexibility and scalability, while documentation clarity and enterprise pricing remain common trade-offs.

This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.

Decision guide

Ping Identity Decision Snapshot

A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.

Platforms

Android, API, Hybrid environments, iOS, SaaS, Self-Managed

TechZella assessment

8.3/10

Overview

Ping Identity is an enterprise identity and access management platform from Ping Identity. Its portfolio supports customer, workforce, B2B, partner, non-human, and AI-agent identity scenarios.

The platform combines authentication, directory services, single sign-on, authorization, identity governance, threat protection, verification, and workflow orchestration. Organizations can deploy Ping through multi-tenant SaaS, dedicated-tenant SaaS, self-managed software, or hybrid architectures.

PingOne is the company’s multi-tenant cloud identity platform. Related services include PingOne SSO, PingOne MFA, PingOne Verify, PingOne Protect, PingOne Authorize, PingOne DaVinci, PingOne Credentials, and PingOne Privilege.

Editorial assessment

Ping Identity Pros & Cons

Pros

  • Broad IAM coverage for workforce, customer, partner, API, and AI-agent scenarios.
  • Supports SaaS, self-managed, and hybrid deployment models.
  • Offers APIs, connectors, SDKs, Terraform support, and command-line tooling.
  • Includes orchestration, risk, verification, authorization, and governance capabilities.
  • G2 reviews show positive feedback about scalability and flexibility.

Cons

  • Published workforce prices require an annual contract and 5,000-user minimum.
  • Full implementation can require specialist IAM and security expertise.
  • Some reviewers report documentation clarity issues.
  • Several advanced and customer identity services require a sales process.
Plans & pricing

Ping Identity Pricing & Plans

PingOne for Workforce Essential

$3 per user
month

Centralized SSO, MFA, directory, and Microsoft environment integration. Published price requires an annual contract and 5,000-user minimum.

Check current pricing →

PingOne for Workforce Plus

$6 per user
month

Includes Essential features plus adaptive MFA, Microsoft ecosystem integrations, and passwordless authentication. Published price requires an annual contract and 5,000-user minimum.

Check current pricing →

PingOne for Customers Trial

$0
30 days

Free trial with authentication, user management, MFA, risk management, identity verification, and API access management capabilities.

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PingOne for Workforce Trial

$0
30 days

Free trial covering advanced authentication, user management, MFA, risk, and related workforce capabilities.

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PingOne Customer Platform

Contact sales

Public pricing is not listed for the full customer identity platform and related advanced services.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Compare options

Ping Identity Competitors & Alternatives

Compare similar products directly, then see which alternatives may make more sense when your requirements differ.

Direct competitors

These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Ping Identity.

Capabilities

Ping Identity Features

Authentication and Access

  • Single sign-on
  • SAML and OpenID Connect support
  • Adaptive multi-factor authentication
  • Passwordless authentication
  • Application portal
  • Directory services
  • Authorization policies

Identity Management

  • User lifecycle management
  • Identity directories
  • Inbound and outbound provisioning
  • SCIM support
  • Application management
  • External LDAP and Active Directory connectivity
  • Identity synchronization

Orchestration and Development

  • PingOne DaVinci visual orchestration
  • No-code workflow design
  • REST APIs
  • Native iOS and Android SDKs
  • Terraform support
  • Ping CLI
  • Postman collections
  • Integration catalog

Security and Verification

  • Identity verification using government documents and facial capture
  • Risk-based authentication
  • Fraud and threat protection
  • Digital verifiable credentials
  • Privacy-preserving biometric authentication
  • Access reviews and least-privilege controls

AI and Non-human Identity

  • AI-agent identity registration
  • Agent lifecycle management
  • OAuth 2.0 agent identities
  • Scoped access tokens
  • Agent authentication and authorization
  • AI identity governance and runtime controls

Integrations

  • SAML application integrations
  • OpenID Connect applications
  • SCIM provisioning
  • Microsoft and Office 365 environments
  • Active Directory and LDAP
  • HR systems
  • SaaS applications
  • HTTP services and third-party APIs
Product details

Ping Identity Specifications

Product typeEnterprise identity and access management software
DeploymentMulti-tenant SaaS, dedicated-tenant SaaS, self-managed, and hybrid
APIPingOne Platform APIs with OAuth 2.0 authentication and JSON requests
ProtocolsSAML, OpenID Connect, OAuth 2.0, SCIM, LDAP
Mobile SDKsNative iOS and Android SDKs for selected PingOne services
Free trial30 days for PingOne for Customers and PingOne for Workforce
Workforce pricing$3 or $6 per user monthly, with annual contract and 5,000-user minimum
HeadquartersDenver, Colorado, USA
Founded2002
Chief executive officerAndre Durand
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

8.3/10Moderate confidence
Features9.0
Ease of Use7.8
Value for Money7.4
Performance8.7
Support8.1
User Sentiment8.4

Ping provides broad IAM capabilities, cloud and self-managed deployment options, extensive APIs, connectors, orchestration, and identity security controls. G2 users generally report strong flexibility and scalability, while documentation clarity and enterprise pricing remain common trade-offs.

Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

Ping Identity Ratings & Reviews

Ratings are published by the respective review platforms and may change over time.

Community feedback

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FAQ

What is Ping Identity?
Ping Identity is enterprise software for managing digital identities, authentication, authorization, access, identity governance, and identity security.

Does Ping Identity provide an API?
Yes. PingOne provides platform APIs for identity, application, authentication, authorization, configuration, risk, and other services. The APIs use OAuth 2.0 access tokens and support JSON-based requests.

Does Ping Identity offer a free trial?
Yes. Ping publishes free 30-day trials for PingOne for Customers and PingOne for Workforce.

What integrations does Ping Identity support?
Ping supports application integrations through SAML, OpenID Connect, SCIM, connectors, LDAP, Microsoft environments, HR systems, SaaS applications, APIs, Terraform, and integration catalog services.

Does Ping Identity support mobile applications?
Yes. Ping provides native iOS and Android SDKs for selected services, including MFA, Verify, Wallet, and Protect.

Who is Ping Identity best suited for?
Ping is best suited for mid-market and large organizations needing enterprise IAM across workforce, customer, partner, hybrid, API, or AI-agent environments.