Ping Identity

Ping Identity is an enterprise identity and access management platform from Ping Identity. Its portfolio supports customer, workforce, B2B, partner, non-human, and AI-agent identity scenarios.

The platform combines authentication, directory services, single sign-on, authorization, identity governance, threat protection, verification, and workflow orchestration. Organizations can deploy Ping through multi-tenant SaaS, dedicated-tenant SaaS, self-managed software, or hybrid architectures.

PingOne is the company’s multi-tenant cloud identity platform. Related services include PingOne SSO, PingOne MFA, PingOne Verify, PingOne Protect, PingOne Authorize, PingOne DaVinci, PingOne Credentials, and PingOne Privilege.

Ping supports standards-based authentication and federation, including SAML and OpenID Connect. Its access capabilities include single sign-on, adaptive authentication, multi-factor authentication, passwordless access, and authorization.

Identity management features include directories, user lifecycle management, provisioning, application management, and synchronization with external systems. PingOne Advanced Identity Cloud also supports configurable user journeys and identity data synchronization.

PingOne DaVinci provides visual identity orchestration through flows, connectors, APIs, widgets, and software development kits. The platform also provides identity verification, digital credentials, risk assessment, fraud protection, and privacy-preserving biometric authentication.

Ping’s AI capabilities include Helix platform services and controls for AI-agent identities. PingOne can register agents as OAuth 2.0 identities, manage their lifecycle, and restrict access to tools and APIs through scoped tokens.

Ping publishes selected PingOne workforce prices. The Essential plan costs $3 per user monthly, while the Plus plan costs $6 per user monthly. The published prices require an annual contract and a 5,000-user minimum.

PingOne for Customers does not display a standard public subscription price on its pricing page. Ping offers a free 30-day trial for PingOne for Customers and PingOne for Workforce.

Trial capabilities vary by product. The customer trial includes authentication, user management, MFA, risk management, identity verification, and API access management. Workforce trial coverage includes advanced authentication, user management, MFA, and risk capabilities.

Pros

• Broad coverage across workforce, customer, partner, API, and AI-agent identity.
• Supports SaaS, self-managed, and hybrid deployment models.
• Provides APIs, native mobile SDKs, connectors, Terraform support, and a command-line interface.
• Includes advanced capabilities for orchestration, identity verification, risk, and authorization.
• Public G2 reviews show positive sentiment around scalability and flexibility.

Cons

• Published workforce pricing requires an annual contract and 5,000-user minimum.
• The full product portfolio can require specialized identity and security expertise.
• Some G2 reviewers report that documentation is not always clear.
• Pricing for several customer and advanced services requires sales engagement.

Organizations evaluating Ping Identity may also compare Okta Workforce Identity and Customer Identity, Microsoft Entra ID, Auth0, CyberArk Workforce Identity, and SailPoint Identity Security Cloud.

Okta and Microsoft Entra ID are common comparisons for workforce SSO and MFA. Auth0 is particularly relevant for developer-focused customer identity projects. CyberArk is a stronger comparison for privileged access, while SailPoint focuses more heavily on identity governance and administration.

What is Ping Identity?
Ping Identity is enterprise software for managing digital identities, authentication, authorization, access, identity governance, and identity security.

Does Ping Identity provide an API?
Yes. PingOne provides platform APIs for identity, application, authentication, authorization, configuration, risk, and other services. The APIs use OAuth 2.0 access tokens and support JSON-based requests.

Does Ping Identity offer a free trial?
Yes. Ping publishes free 30-day trials for PingOne for Customers and PingOne for Workforce.

What integrations does Ping Identity support?
Ping supports application integrations through SAML, OpenID Connect, SCIM, connectors, LDAP, Microsoft environments, HR systems, SaaS applications, APIs, Terraform, and integration catalog services.

Does Ping Identity support mobile applications?
Yes. Ping provides native iOS and Android SDKs for selected services, including MFA, Verify, Wallet, and Protect.

Who is Ping Identity best suited for?
Ping is best suited for mid-market and large organizations needing enterprise IAM across workforce, customer, partner, hybrid, API, or AI-agent environments.