Editorial overview
Aggregated Overview
Ping provides broad IAM capabilities, cloud and self-managed deployment options, extensive APIs, connectors, orchestration, and identity security controls. G2 users generally report strong flexibility and scalability, while documentation clarity and enterprise pricing remain common trade-offs.
This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.
Overview
Ping Identity is an enterprise identity and access management platform from Ping Identity. Its portfolio supports customer, workforce, B2B, partner, non-human, and AI-agent identity scenarios.
The platform combines authentication, directory services, single sign-on, authorization, identity governance, threat protection, verification, and workflow orchestration. Organizations can deploy Ping through multi-tenant SaaS, dedicated-tenant SaaS, self-managed software, or hybrid architectures.
PingOne is the company’s multi-tenant cloud identity platform. Related services include PingOne SSO, PingOne MFA, PingOne Verify, PingOne Protect, PingOne Authorize, PingOne DaVinci, PingOne Credentials, and PingOne Privilege.
Decision guidePing Identity Decision Snapshot
A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.
PlatformsAndroid, API, Hybrid environments, iOS, SaaS, Self-Managed
TechZella assessment8.3/10
Editorial assessmentPing Identity Pros & Cons
Pros
- Broad IAM coverage for workforce, customer, partner, API, and AI-agent scenarios.
- Supports SaaS, self-managed, and hybrid deployment models.
- Offers APIs, connectors, SDKs, Terraform support, and command-line tooling.
- Includes orchestration, risk, verification, authorization, and governance capabilities.
- G2 reviews show positive feedback about scalability and flexibility.
Cons
- Published workforce prices require an annual contract and 5,000-user minimum.
- Full implementation can require specialist IAM and security expertise.
- Some reviewers report documentation clarity issues.
- Several advanced and customer identity services require a sales process.
Plans & pricingPing Identity Pricing & Plans
PingOne for Workforce Essential
$3 per user
month
Centralized SSO, MFA, directory, and Microsoft environment integration. Published price requires an annual contract and 5,000-user minimum.
Check current pricing →PingOne for Workforce Plus
$6 per user
month
Includes Essential features plus adaptive MFA, Microsoft ecosystem integrations, and passwordless authentication. Published price requires an annual contract and 5,000-user minimum.
Check current pricing →PingOne for Customers Trial
$0
30 days
Free trial with authentication, user management, MFA, risk management, identity verification, and API access management capabilities.
Check current pricing →PingOne for Workforce Trial
$0
30 days
Free trial covering advanced authentication, user management, MFA, risk, and related workforce capabilities.
Check current pricing →PingOne Customer Platform
Contact sales
Public pricing is not listed for the full customer identity platform and related advanced services.
Check current pricing →Pricing may change. Verify current plans on the vendor's website.
Cost contextTotal Cost & Hidden Costs
The sticker price is rarely the whole cost. TechZella did not find published figures for the items below in the sources reviewed, so confirm them with the vendor before budgeting.
Implementation time
Not publicly documented. Ask for a typical onboarding and migration timeline for a team of your size, and whether paid onboarding is required.
Hosting & infrastructure
Not publicly documented for this product. For SaaS, hosting is normally part of the subscription; for self-hosted or hybrid deployments, budget for servers, backups, security patching and admin time.
Hidden fees & add-ons
No overage, add-on or premium-support fees were documented in the reviewed sources. Request a written quote that lists usage limits, minimum seats, integrations, support tiers and renewal terms.
Compare optionsPing Identity Competitors & Alternatives
Compare similar products directly, then see which alternatives may make more sense when your requirements differ.
Direct competitors
These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Ping Identity.
OktaOkta provides cloud-based identity and access management for workforce, customer, partner, API, and machine identities.
Auth0Auth0 is an identity platform for customer authentication, authorization, single sign-on, MFA, passwordless access, and protected APIs.
CyberArkCyberArk is an enterprise identity security platform for privileged access, workforce identity, secrets, endpoints, cloud permissions and machine identities.
SailPointSailPoint provides identity security software for governing access, automating identity lifecycles, and managing compliance across cloud and on-premises environments.
CapabilitiesPing Identity Features
Authentication and Access
- Single sign-on
- SAML and OpenID Connect support
- Adaptive multi-factor authentication
- Passwordless authentication
- Application portal
- Directory services
- Authorization policies
Identity Management
- User lifecycle management
- Identity directories
- Inbound and outbound provisioning
- SCIM support
- Application management
- External LDAP and Active Directory connectivity
- Identity synchronization
Orchestration and Development
- PingOne DaVinci visual orchestration
- No-code workflow design
- REST APIs
- Native iOS and Android SDKs
- Terraform support
- Ping CLI
- Postman collections
- Integration catalog
Security and Verification
- Identity verification using government documents and facial capture
- Risk-based authentication
- Fraud and threat protection
- Digital verifiable credentials
- Privacy-preserving biometric authentication
- Access reviews and least-privilege controls
AI and Non-human Identity
- AI-agent identity registration
- Agent lifecycle management
- OAuth 2.0 agent identities
- Scoped access tokens
- Agent authentication and authorization
- AI identity governance and runtime controls
Integrations
- SAML application integrations
- OpenID Connect applications
- SCIM provisioning
- Microsoft and Office 365 environments
- Active Directory and LDAP
- HR systems
- SaaS applications
- HTTP services and third-party APIs
Product detailsPing Identity Specifications
| Product type | Enterprise identity and access management software |
|---|
| Deployment | Multi-tenant SaaS, dedicated-tenant SaaS, self-managed, and hybrid |
|---|
| API | PingOne Platform APIs with OAuth 2.0 authentication and JSON requests |
|---|
| Protocols | SAML, OpenID Connect, OAuth 2.0, SCIM, LDAP |
|---|
| Mobile SDKs | Native iOS and Android SDKs for selected PingOne services |
|---|
| Free trial | 30 days for PingOne for Customers and PingOne for Workforce |
|---|
| Workforce pricing | $3 or $6 per user monthly, with annual contract and 5,000-user minimum |
|---|
| Headquarters | Denver, Colorado, USA |
|---|
| Founded | 2002 |
|---|
| Chief executive officer | Andre Durand |
|---|
Our evidence-based assessmentTechZella Score
A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.
8.3/10Moderate confidence
Ping provides broad IAM capabilities, cloud and self-managed deployment options, extensive APIs, connectors, orchestration, and identity security controls. G2 users generally report strong flexibility and scalability, while documentation clarity and enterprise pricing remain common trade-offs.
Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.
Independent review sources
Ping Identity Ratings & Reviews
Ratings are published by the respective review platforms and may change over time.
Common questionsPing Identity FAQs
Answers begin with the clearest available response, followed by the context that helps you act on it.
What is Ping Identity?
Ping Identity is enterprise software for managing digital identities, authentication, authorization, access, identity governance, and identity security.
Does Ping Identity provide an API?
Yes. PingOne provides platform APIs for identity, application, authentication, authorization, configuration, risk, and other services. The APIs use OAuth 2.0 access tokens and support JSON-based requests.
Does Ping Identity offer a free trial?
Yes. Ping publishes free 30-day trials for PingOne for Customers and PingOne for Workforce.
What integrations does Ping Identity support?
Ping supports application integrations through SAML, OpenID Connect, SCIM, connectors, LDAP, Microsoft environments, HR systems, SaaS applications, APIs, Terraform, and integration catalog services.
Does Ping Identity support mobile applications?
Yes. Ping provides native iOS and Android SDKs for selected services, including MFA, Verify, Wallet, and Protect.
Who is Ping Identity best suited for?
Ping is best suited for mid-market and large organizations needing enterprise IAM across workforce, customer, partner, hybrid, API, or AI-agent environments.
Community feedback
Reviews
No reviews yet. Be the first to share your experience.
Write a Review
Please log in to submit a review.
DirectoryRecently added Identity and Access Management