Microsoft 365

Microsoft 365 is a subscription productivity suite combining Office apps, cloud storage, email, collaboration, security and optional AI services.

8.6/10 TechZella Score
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At a glance

Quick Verdict

Microsoft 365 combines mature office applications, communication tools, storage, administration, security, automation and extensibility. G2 reports a 4.6 out of 5 rating from 5,799 reviews. Pricing and licensing vary substantially by audience and plan.

Overview

Microsoft 365 is Microsoft’s subscription platform for productivity, communication, collaboration, storage and business administration. It includes applications such as Word, Excel, PowerPoint, Outlook, OneNote, Teams and OneDrive, with availability depending on the selected plan.

The platform serves individuals, families, small and medium-sized businesses, enterprises, schools, government organizations and nonprofits. Business plans can include branded email, administrative controls, SharePoint, Teams, device management and security services.

Microsoft 365 evolved from Office 365. Office 365 launched globally on June 28, 2011. Microsoft began applying the Microsoft 365 brand to consumer and small-business subscriptions on April 21, 2020.

Key Features

Microsoft 365 provides desktop, web and mobile versions of core Office applications. Word supports document creation, Excel supports spreadsheets and analysis, and PowerPoint supports presentations. Outlook combines email, calendars, contacts and tasks.

Teams provides chat, meetings, calling and collaborative workspaces on plans that include it. OneDrive provides personal file storage and sharing, while SharePoint supports team sites, document libraries and intranet-style content management.

Business plans include administrative controls through the Microsoft 365 admin center. Higher tiers add security, device management, threat protection, compliance controls and identity capabilities.

Power Apps and Power Automate provide low-code application and workflow capabilities in supported plans. Microsoft Graph exposes a unified API for accessing Microsoft 365 data and services, subject to authentication, permissions and licensing requirements.

Microsoft 365 includes AI features such as Editor, suggested replies, meeting transcription and Copilot experiences. Full Microsoft 365 Copilot access requires an eligible license or add-on, and availability varies by market and plan.

Pricing

Microsoft 365 uses separate consumer, business and enterprise licensing. Prices below are publicly listed United States prices retrieved on September 3, 2026. Business prices shown are per user and billed yearly unless stated otherwise.

Microsoft states that selected business plans offer a one-month free trial. A credit card is required, and the subscription converts to paid billing unless canceled during the trial.

Pros & Cons

Pros: Microsoft 365 offers a broad application suite, strong cross-device support, mature collaboration tools, extensive administration, cloud storage and a large integration ecosystem. Its Microsoft Graph API supports custom applications and service integrations.

Cons: Plan selection and licensing can be difficult because features differ across consumer, business, enterprise, Teams, Copilot and security packages. Subscription costs can exceed the needs of light users. Some advanced capabilities require separate licenses, administration or technical configuration.

Alternatives

Google Workspace is the closest cloud-suite alternative, with Gmail, Docs, Sheets, Drive, Meet and Chat. Zoho Workplace provides a lower-cost productivity and collaboration suite with integrated business applications.

WPS Office offers a more focused office productivity suite, while LibreOffice provides a free, locally installed alternative without Microsoft 365’s subscription-based cloud services. Apple iWork is another option for users primarily working within Apple’s device ecosystem.

FAQ

What is included in Microsoft 365?
Included applications and services depend on the plan. Common components include Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams, SharePoint and security or administration services.

Does Microsoft 365 have an API?
Yes. Microsoft Graph provides a unified REST API and client libraries for Microsoft 365, Windows and related Microsoft cloud services.

Does Microsoft 365 offer a free trial?
Yes. Microsoft lists one-month trials for selected consumer and business plans. Trial availability and terms vary by plan and market.

Which platforms support Microsoft 365?
Microsoft 365 supports web access through modern browsers, desktop applications on Windows and macOS, and mobile applications on Android, iOS and iPadOS. Linux users can access the web version through supported browsers, though some features may differ.

Can Microsoft 365 connect with third-party applications?
Yes. Integrations are available through Microsoft Graph, Microsoft Marketplace, Office and Teams add-ins, Power Platform connectors and partner applications. Specific capabilities depend on the application and license.

Who is Microsoft 365 best suited for?
It is suited to individuals, teams and organizations that need integrated documents, email, calendars, meetings, storage and administration. Organizations should compare plans carefully before purchasing.

Capabilities

Features

Office Applications

  • Word for document creation and editing
  • Excel for spreadsheets, formulas and data analysis
  • PowerPoint for presentations
  • Outlook for email, calendars, contacts and tasks
  • OneNote for digital note-taking
  • Access for PC-only database applications on supported plans

Collaboration and Communication

  • Microsoft Teams chat, meetings, calling and team workspaces on supported plans
  • Real-time coauthoring across supported Office applications
  • SharePoint team sites, document libraries and content management
  • Outlook shared calendars and organizational email
  • Microsoft Whiteboard and Loop on supported plans

Storage and Content

  • OneDrive personal and business file storage
  • File sharing and permission controls
  • SharePoint document libraries
  • Version history and synchronization on supported services
  • 1 TB of OneDrive storage per user on many plans

AI Features

  • Microsoft Editor grammar and style assistance
  • Outlook suggested replies and focused inbox features
  • Teams live captions and meeting transcription on supported plans
  • Microsoft 365 Copilot in selected applications and plans
  • Copilot Chat for eligible Microsoft Entra ID users, subject to license and market availability

Security and Administration

  • Microsoft 365 admin center
  • Microsoft Entra identity and access capabilities
  • Exchange Online Protection on business plans
  • Microsoft Defender for Business in Business Premium
  • Mobile and device management on supported plans
  • Compliance and information protection features in higher-tier plans

Automation and Development

  • Microsoft Graph unified API
  • Power Apps low-code application development on supported plans
  • Power Automate cloud workflow automation
  • Dataverse for Teams on supported plans
  • Office, Teams, Outlook, Word, Excel, PowerPoint and SharePoint add-ins

Integrations

  • Microsoft Marketplace partner applications
  • Microsoft Graph integrations with Microsoft 365 data and services
  • Power Platform connectors and workflows
  • Office and Teams add-ins
  • Third-party solutions published for Microsoft 365, Teams and Copilot
Product details

Specifications

Deployment modelCloud subscription with desktop, web and mobile clients
Supported desktop platformsWindows and macOS
Supported mobile platformsAndroid, iOS and iPadOS
Browser accessWindows, macOS and Linux through supported modern browsers
APIMicrosoft Graph REST API and client libraries
IntegrationsMicrosoft Marketplace, Office add-ins, Teams apps, Power Platform connectors and Microsoft Graph
Free trialOne month on selected consumer and business plans
Business plan audienceOrganizations with up to 300 users
Storage1 TB per user on many plans; Family provides up to 6 TB total
BillingMonthly or annual subscriptions, depending on plan and commitment
AI availabilityCopilot features vary by plan, license, language and market
Company founded1975
Microsoft 365 commercial brandApplied broadly to Office 365 subscriptions in 2020
Visual preview

Demo & Screenshots

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Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

8.6/10Moderate confidence
Features9.3
Ease of Use8.2
Value for Money7.9
Performance8.7
Support8.3
User Sentiment8.6

Microsoft 365 combines mature office applications, communication tools, storage, administration, security, automation and extensibility. G2 reports a 4.6 out of 5 rating from 5,799 reviews. Pricing and licensing vary substantially by audience and plan.

Methodology v1.0. This is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

Trusted Ratings

Ratings are published by the respective review platforms and may change over time.

Plans & pricing

Pricing

Microsoft 365 Personal

$9.99
month

For one person, with use on up to five devices simultaneously, 1 TB of OneDrive storage and productivity applications.

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Microsoft 365 Personal Annual

$99.99
year

Annual consumer subscription for one person with 1 TB of OneDrive storage and Microsoft 365 applications.

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Microsoft 365 Family

$12.99
month

For one to six people, with up to 6 TB of storage total and use on up to five devices per person.

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Microsoft 365 Family Annual

$129.99
year

Annual consumer subscription for one to six people with up to 6 TB of OneDrive storage total.

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Microsoft 365 Premium

$19.99
month

Consumer plan with Family benefits and higher usage limits for selected Copilot features.

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Microsoft 365 Premium Annual

$199.99
year

Annual consumer Premium subscription with expanded selected Copilot usage and additional Copilot features.

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Microsoft 365 Business Basic

$7.00
user/month

Web and mobile applications, business email, cloud storage and collaboration services. Annual commitment and yearly billing shown.

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Microsoft 365 Apps for business

$10.00
user/month

Desktop, web and mobile Office applications, excluding business chat and calling services. Annual commitment and yearly billing shown.

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Microsoft 365 Business Standard with Copilot

$23.50
user/month

Business Standard applications and services combined with Microsoft 365 Copilot Business. Annual commitment and yearly billing shown.

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Microsoft 365 Business Premium with Copilot

$32.00
user/month

Business Premium applications, security and management capabilities combined with Microsoft 365 Copilot Business. Annual commitment and yearly billing shown.

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Microsoft 365 Copilot Business add-on

$18.00
user/month

Copilot add-on promotional price listed by Microsoft for eligible existing customers with an annual commitment. Promotion applies July 1 through September 30, 2026.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Editorial assessment

Pros & Cons

Pros

  • Combines office productivity, email, meetings, storage and collaboration in one ecosystem.
  • Provides mature desktop, browser and mobile applications.
  • Supports extensive administration, identity, security and compliance capabilities.
  • Offers a unified Microsoft Graph API for custom integrations.
  • Includes a large marketplace of partner applications and add-ins.
  • Scales from individual subscriptions to enterprise licensing.

Cons

  • The product family has many plans with complex feature and licensing differences.
  • Advanced Copilot, security, compliance and telephony capabilities may require extra licenses.
  • Subscription pricing creates recurring costs instead of a one-time purchase.
  • Business plans generally require administrative setup and Microsoft account management.
  • Some browser and mobile features differ from the full desktop experience.
  • Users with light office needs may pay for services they do not use.
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