Editorial overview
Aggregated Overview
Filemail provides broad platform coverage, large transfer limits, client upload workflows, tracking, security controls, and an HTTP API. Independent review evidence is positive but limited in volume.
This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.
Overview
Filemail is a cloud-based file-transfer service founded in Oslo in 2008. It lets users send files through email or secure shareable links, while recipients can download files without creating an account.
The service supports individual transfers, client file collection, branded portals, website upload forms, and managed file transfer programmes. Filemail was acquired by Norwegian cloud-storage company JottaCloud.
Decision guideFilemail Decision Snapshot
A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.
PlatformsAndroid, API, iOS, Linux, macOS, Microsoft Outlook
TechZella assessment8.4/10
Editorial assessmentFilemail Pros & Cons
Pros
- Broad platform support across web, desktop, mobile, Outlook, and API.
- Free no-registration transfers up to 5 GB.
- Client file requests and website upload forms support inbound collection.
- Business and Enterprise tiers provide advanced security and administration.
- Paid plans support large transfer sizes and transfer recovery.
Cons
- Free usage has transfer-frequency and retention limits.
- Advanced security controls require higher-tier plans.
- Business and Enterprise pricing details are less transparent than Personal pricing.
- Independent review evidence is limited in volume.
- The product focuses on file transfer rather than full document collaboration.
Plans & pricingFilemail Pricing & Plans
Free
$0
month
No registration required. Transfers up to 5 GB, up to two transfers within 24 hours, and seven-day file availability.
Check current pricing →Personal
$4
month
One user, 250 GB storage, unlimited transfers, 5 GB maximum transfer size, and 30-day file availability.
Check current pricing →Pro
$12
month
One user, 1 TB storage, transfers up to 250 GB, permanent file availability, unlimited bandwidth, branding, file requests, and custom subdomain.
Check current pricing →Business
$15
month
Multi-user and multi-admin plan with 1 TB per user, unlimited transfer size, end-to-end encryption, storage-location selection, SSO, 2FA, and audit logs.
Check current pricing →Enterprise MFT
Custom
Managed file transfer plan with configurable storage and retention, compliance features, penetration-test access, backups, and premium support.
Check current pricing →Pricing may change. Verify current plans on the vendor's website.
Cost contextTotal Cost & Hidden Costs
The sticker price is rarely the whole cost. TechZella did not find published figures for the items below in the sources reviewed, so confirm them with the vendor before budgeting.
Implementation time
Not publicly documented. Ask for a typical onboarding and migration timeline for a team of your size, and whether paid onboarding is required.
Hosting & infrastructure
Not publicly documented for this product. For SaaS, hosting is normally part of the subscription; for self-hosted or hybrid deployments, budget for servers, backups, security patching and admin time.
Hidden fees & add-ons
No overage, add-on or premium-support fees were documented in the reviewed sources. Request a written quote that lists usage limits, minimum seats, integrations, support tiers and renewal terms.
Compare optionsFilemail Competitors & Alternatives
Compare similar products directly, then see which alternatives may make more sense when your requirements differ.
Direct competitors
These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Filemail.
WeTransferWeTransfer is a file-transfer platform for sending large files through browser links, email transfers, mobile apps, and managed workspaces.
DropboxDropbox is a cloud file storage and collaboration platform for syncing, sharing, organizing, and accessing files across web, desktop, mobile, and connected applications.
HightailHightail is a cloud platform for large-file sharing, creative review, approvals, and visual project management.
SmashSmash is a large-file transfer service with web, mobile, macOS, Outlook, and API access. It supports temporary links, file previews, branding, and automated workflows.
CapabilitiesFilemail Features
File Transfer
- Email-based file delivery
- Secure shareable links
- Transfers up to 5 GB on the free service
- Transfers up to 250 GB on Pro
- Unlimited transfer size on Business and Enterprise
- Unlimited transfers on paid plans
- Interrupted-transfer resume support
- UDP transfer acceleration through supported desktop apps
File Collection
- File requests
- Client portals
- Website upload forms
- Custom upload fields
- Recipient downloads without Filemail accounts
Management
- File activity tracking
- Download notifications
- Transfer history
- File previews
- Address book
- Expiration controls
- Operations dashboard
Security
- HTTPS transfer encryption
- Antivirus scanning
- Password protection
- End-to-end encryption on Business and Enterprise
- Encryption at rest on Business and Enterprise
- Two-factor authentication on Business and Enterprise
- SAML single sign-on
- Audit logs
Integrations and API
- Microsoft Entra ID integration
- Google Workspace integration
- Zapier integration
- Microsoft Outlook add-in
- HTTP API with JSON requests and responses
- API-key authentication
- API version headers
Branding
- Custom subdomains
- Custom logos
- Custom colors
- Custom backgrounds
- Personalized Filemail emails
- Branded download pages
Product detailsFilemail Specifications
| Product type | Cloud-based file transfer software |
|---|
| Deployment | SaaS and native client applications |
|---|
| Web access | Yes |
|---|
| Desktop platforms | Windows, macOS, Linux |
|---|
| Mobile platforms | Android, iPhone, iPad |
|---|
| Email integration | Microsoft Outlook add-in |
|---|
| API | HTTP API with JSON and API-key authentication |
|---|
| Documented integrations | Microsoft Entra ID, Google Workspace, Zapier |
|---|
| Free trial | 7 days for paid plans |
|---|
| Free transfer limit | 5 GB per transfer |
|---|
| Storage | 250 GB Personal, 1 TB Pro, 1 TB per Business user, custom Enterprise storage |
|---|
| Enterprise security | E2EE, encryption at rest, 2FA, SAML/SSO, audit logs |
|---|
| Compliance references | GDPR, ISO 27001, HIPAA, SOX, FINRA, FISMA, GLBA, NSM, Cyber Essentials UK on relevant plans |
|---|
Our evidence-based assessmentTechZella Score
A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.
8.4/10Moderate confidence
Filemail provides broad platform coverage, large transfer limits, client upload workflows, tracking, security controls, and an HTTP API. Independent review evidence is positive but limited in volume.
Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.
Independent review sources
Filemail Ratings & Reviews
Ratings are published by the respective review platforms and may change over time.
Common questionsFilemail FAQs
Answers begin with the clearest available response, followed by the context that helps you act on it.
Does Filemail have a free plan?
Yes. Users can send files up to 5 GB without registration, subject to transfer-frequency and retention limits.
Is there a free trial?
Yes. Filemail states that its paid plans include a seven-day free trial.
Which platforms does Filemail support?
Filemail supports web browsers, Windows, macOS, Linux, Android, iPhone and iPad, Microsoft Outlook, and an HTTP API.
Does Filemail provide an API?
Yes. The API uses HTTP endpoints, JSON request and response formats, API keys, and version headers. API access is available to Personal, Pro, Business, and Enterprise accounts.
Does Filemail integrate with other services?
Documented integrations include Microsoft Entra ID, Google Workspace, and Zapier. Filemail also provides a Microsoft Outlook add-in.
What is the largest file Filemail can send?
Personal supports up to 5 GB, Pro supports up to 250 GB, and Business and Enterprise plans support unlimited transfer sizes according to Filemail plan documentation.
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