E2open

E2open is an enterprise supply chain platform covering planning, supply, logistics, global trade, and channel operations through connected applications and partner data.

7.7/10 TechZella Score
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At a glance

Quick Verdict

E2open provides broad enterprise coverage across planning, supply, logistics, global trade, and channel operations. Independent ratings are mixed, with G2 reporting 4.1 out of 5 across 26 reviews and Capterra reporting 3.2 out of 5 across three reviews. Public pricing is limited, which reduces confi

Overview

E2open is a cloud supply chain software platform for organizations managing complex networks of suppliers, manufacturers, logistics providers, distributors, retailers, and other trading partners. Its application portfolio connects planning, supply, logistics, global trade, and channel operations.

The platform combines enterprise applications with partner-network data. E2open positions artificial intelligence, real-time data, and connected workflows as core components of demand sensing, forecasting, supply planning, shipment visibility, and disruption response.

E2open is primarily suited to larger organizations with multi-enterprise supply chains. Its breadth can reduce the need for several separate planning, logistics, trade, and collaboration systems, but implementation typically requires substantial process design and integration work.

Key Features

E2open Connected Planning supports demand sensing, demand forecasting, sales and operations planning, multi-echelon inventory optimization, scenario analysis, production scheduling, and supply-demand balancing.

Supply applications support supplier collaboration, contract manufacturing visibility, component and material planning, purchase-order coordination, and multi-tier supply visibility. Channel applications address distributor and reseller collaboration, channel inventory, claims, incentives, promotions, partner performance, and demand shaping.

Logistics capabilities cover transportation planning, booking, shipment tracking, carrier collaboration, delivery visibility, freight workflows, and transportation execution. Global trade applications support import and export processes, restricted-party screening, customs and trade compliance, trade content, and duty-management workflows.

The platform supports integration through APIs, EDI, and AS2. Public E2open materials document carrier-facing real-time rating, spot-market, billing, and load-communications APIs. E2open also identifies an SAP Certified Integration Adapter among its certifications.

Pricing

E2open does not publish general platform license pricing. Capterra lists the product as quote-based and states that a free trial is unavailable. Prospective customers are directed to contact E2open for a demonstration and commercial proposal.

E2open publishes separate prices for selected Carrier Marketplace services. Public examples include Web Connect+ from $549 per year, eConnect from $4,500 per year, and eConnect+ and LTLConnect from $18,000 per year. These prices apply to specific carrier-marketplace packages, not the full E2open platform.

Selected carrier API implementation services are also priced separately. E2open lists $4,125 for initial SCAC or VAT API implementation and $1,000 for additional SCAC or VAT implementation in its published subscription materials.

Pros & Cons

Pros:

  • Broad coverage across planning, supply, logistics, global trade, and channel operations.
  • Designed for multi-enterprise collaboration with suppliers, carriers, distributors, and other partners.
  • Supports planning scenarios, demand sensing, inventory optimization, shipment visibility, and trade compliance workflows.
  • Offers documented integration patterns through APIs, EDI, AS2, and an SAP-certified adapter.
  • Cloud architecture can provide a shared operating model across regions and business units.

Cons:

  • General platform pricing is not publicly disclosed.
  • The breadth of the product portfolio can make selection, implementation, and governance complex.
  • Independent review scores vary considerably across review platforms and product profiles.
  • Some advanced capabilities and integrations may require separate implementation services.
  • The platform is oriented toward complex organizations rather than simple small-business supply chain workflows.

Alternatives

Comparable supply chain platforms include Blue Yonder, Kinaxis Maestro, o9 Digital Brain, SAP Integrated Business Planning, Oracle Fusion Cloud Supply Chain and Manufacturing, and Manhattan Active Supply Chain.

Blue Yonder and Oracle offer broad enterprise supply chain suites. Kinaxis focuses strongly on concurrent planning and supply chain orchestration. o9 emphasizes integrated planning and digital modeling. SAP provides planning and ERP-connected supply chain products, while Manhattan emphasizes supply chain execution and logistics operations.

FAQ

What is E2open?

E2open is enterprise software for coordinating supply chain planning, supply, logistics, global trade, and channel operations.

Who is E2open for?

It is designed mainly for mid-market and large organizations with complex, global, or multi-tier supply networks.

Does E2open offer a free trial?

Capterra reports that E2open does not offer a public free trial. E2open promotes demonstrations and sales consultations instead.

How much does E2open cost?

E2open does not publish general platform pricing. Customers must request a quote. Some separate Carrier Marketplace packages and API implementation services have published prices.

Does E2open have an API?

Yes. E2open documents APIs for selected carrier workflows, including real-time rating, spot-market activity, billing rate changes, and load communications. API availability varies by product and use case.

What integrations does E2open support?

Public company materials identify API, EDI, AS2, and an SAP Certified Integration Adapter. Specific integration availability depends on the application suite and implementation scope.

Is E2open web-based?

E2open is delivered as cloud software. Public directory information identifies web deployment, while partner and carrier workflows can also use API and EDI connectivity.

Capabilities

Features

Connected Planning

  • Demand sensing
  • Demand forecasting
  • Sales and operations planning
  • Multi-echelon inventory optimization
  • Scenario management
  • Production scheduling
  • Supply and demand balancing

Supply Management

  • Supplier collaboration
  • Multi-tier supply visibility
  • Contract manufacturing coordination
  • Component and material planning
  • Purchase-order collaboration

Logistics

  • Transportation planning
  • Carrier collaboration
  • Shipment tracking
  • Delivery visibility
  • Freight workflow management
  • Transportation execution

Global Trade

  • Import and export process automation
  • Trade compliance workflows
  • Restricted-party screening
  • Customs documentation
  • Trade content management
  • Duty-management support

Channel Operations

  • Channel inventory visibility
  • Distributor and reseller collaboration
  • Claims management
  • Partner performance management
  • Incentive and promotion workflows
  • Demand shaping

Integration and Data

  • REST and workflow APIs for selected products
  • EDI connectivity
  • AS2 connectivity
  • SAP Certified Integration Adapter
  • Partner-network data exchange
  • Real-time supply chain data

AI and Analytics

  • AI-powered demand sensing
  • AI-assisted forecasting
  • Predictive shipment visibility
  • Scenario analysis
  • Disruption response workflows
  • Supply chain analytics
Product details

Specifications

DeploymentCloud-based SaaS
Primary interfaceWeb
APIAvailable for selected products and carrier workflows
Integration methodsAPI, EDI, AS2, SAP-certified adapter
Free trialNot publicly offered
Pricing modelQuote-based enterprise pricing
Best suited forMid-market and enterprise organizations
Company founded2000
HeadquartersAddison, Texas, United States
Product scopePlanning, supply, logistics, global trade, and channel operations
Visual preview

Demo & Screenshots

Screenshots are not available yet.TechZella will add verified product images when suitable official screenshots are found.
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

7.7/10Moderate confidence
Features8.8
Ease of Use7.0
Value for Money6.5
Performance8.4
Support7.4
User Sentiment7.6

E2open provides broad enterprise coverage across planning, supply, logistics, global trade, and channel operations. Independent ratings are mixed, with G2 reporting 4.1 out of 5 across 26 reviews and Capterra reporting 3.2 out of 5 across three reviews. Public pricing is limited, which reduces confidence in value assessment.

Methodology v1.0. This is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

Trusted Ratings

Ratings are published by the respective review platforms and may change over time.

Plans & pricing

Pricing

Enterprise platform

Contact vendor
custom

General E2open platform pricing is quote-based. E2open directs prospective customers to contact sales for product information and pricing.

Check current pricing →

Web Connect+

From $549
year

Published Carrier Marketplace subscription package. This is not general E2open platform pricing.

Check current pricing →

eConnect

From $4,500
year

Published Carrier Marketplace subscription package. This is not general E2open platform pricing.

Check current pricing →

eConnect+

From $18,000
year

Published Carrier Marketplace subscription package. This is not general E2open platform pricing.

Check current pricing →

LTLConnect

From $18,000
year

Published Carrier Marketplace subscription package. This is not general E2open platform pricing.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Editorial assessment

Pros & Cons

Pros

  • Broad enterprise coverage across connected supply chain functions.
  • Supports collaboration across suppliers, manufacturers, carriers, distributors, and retailers.
  • Includes planning, forecasting, inventory, logistics, trade, and channel capabilities.
  • Provides API, EDI, AS2, and SAP integration options for documented use cases.
  • Offers scenario planning and AI-supported demand and supply workflows.

Cons

  • General pricing is not publicly available.
  • Implementation may require significant integration and process-governance effort.
  • The wide product portfolio may be complex for smaller organizations.
  • Independent review scores are inconsistent across platforms.
  • Some API connectivity and carrier services have separate implementation charges.
Similar software

Alternatives

Kinaxis Maestro
o9 Digital Brain
SAP Integrated Business Planning
Oracle Fusion Cloud Supply Chain and Manufacturing
Manhattan Active Supply Chain
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