Overhaul

Overhaul provides in-transit shipment visibility, risk monitoring, compliance workflows, and response services for high-value or sensitive supply chains.

7.8/10 TechZella Score
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Editorial overview

Aggregated Overview

Published packages combine tracking, risk scoring, compliance, APIs, and optional managed response. Public pricing is unavailable. Review pages show positive feedback on support and tracking, alongside some reports of false alerts, device issues, and onboarding effort.

This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.

Decision guide

Overhaul Decision Snapshot

A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.

Best suited to

Shippers and logistics providers managing high-value, theft-prone, regulated, or temperature-sensitive freight that need visibility linked to risk assessment and operational response.

Look elsewhere if

Organizations seeking a self-serve, publicly priced tracking tool may find the sales-led packages and quote-based pricing unsuitable, and should evaluate alternatives such as FourKites or project44 instead.

Platforms

Android, API, Cloud, SaaS, Web

TechZella assessment

7.8/10

Overview

Overhaul is a cloud-based supply chain platform for tracking goods in transit. It combines shipment visibility with risk intelligence, compliance monitoring, and response workflows.

Its published packages range from tracking and predictive ETAs to managed risk response. The vendor focuses on high-consequence freight, including automotive, life sciences, electronics, food, and retail shipments.

Decision context

Overhaul — What Sets It Apart?

These are the product-specific differences that may matter when deciding whether the software fits your workflow. They are based on documented evidence rather than a universal ranking.

  • Its published packages extend from shipment visibility to risk scoring, recovery workflows, and 24/7 GSOC monitoring.
  • The platform accepts existing device, telematics, and enterprise-system data, while also offering device deployment options.
  • Shipment, Device, Risk Event, ETA, and carrier-risk APIs address distinct shipment and fraud workflows.
7 key claims verifiedOur editorial team checked this profile against vendor documentation, pricing information, company information. Supported by 4 documented sources.
Editorial assessment

Overhaul Pros & Cons

Pros

  • Offers package tiers spanning shipment tracking, predictive ETAs, risk monitoring, and managed response.
  • Supports integration with existing TMS, ERP, telematics, ELD, IoT devices, and data sources.
  • API offerings cover shipment, device, risk-event, ETA, and carrier-risk workflows.
  • Public customer reviews include positive comments about support and shipment visibility.

Cons

  • Package prices and free-trial availability are not publicly stated.
  • Custom telematics integrations may carry a separate charge.
  • Some G2 reviewers report false alerts, intermittent reports, device signal problems, or onboarding effort.
Operational limits

Overhaul Gotchas & Operational Limits

These are documented constraints or practical friction points that may matter before you adopt the product.

Package prices are not shown publicly; Overhaul asks prospects to book a demo and map lanes, modes, and shipment values.

Buyers cannot compare a published per-user or per-shipment price without obtaining a tailored quote.

Evidence source ↗

The Android Driver Connect app supports shipment visibility and delivery documentation for drivers, but is distinct from the main enterprise platform.

A driver-facing application should not be mistaken for a native mobile application covering every enterprise workflow.

Evidence source ↗
Plans & pricing

Overhaul Pricing & Plans

Essential

Quote-based; price not published

Visibility package with IoT devices, track and trace, multimodal tracking, predictive ETAs, standard workflows and reporting, and TMS, ERP, and telematics integrations.

Check current pricing →

Advanced

Quote-based; price not published

Includes Essential capabilities plus risk monitoring, live shipment risk scoring, AI-assisted risk triage, incident communications, and recovery features.

Check current pricing →

Premium

Quote-based; price not published

Includes Advanced capabilities plus 24/7 GSOC monitoring, proactive intervention, incident coordination, custom workflows, and enterprise customer success.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Cost context

Total Cost & Hidden Costs

Additional costs or implementation requirements that are documented in the available evidence.

Package and integration costs

Prices are not public. Custom telematics integrations are identified as paid on the package page, so buyers should clarify device, integration, and service charges during scoping.

Evidence source ↗
Compare options

Overhaul Competitors & Alternatives

Compare similar products directly, then see which alternatives may make more sense when your requirements differ.

Direct competitors

These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Overhaul.

Capabilities

Overhaul Features

Visibility and tracking

  • Multimodal shipment track and trace
  • Predictive estimated arrival times
  • Shipment and device status data
  • Device deployment management

Risk and response

  • Live shipment risk scoring
  • Carrier and driver risk screening
  • Configurable risk-event alerts
  • Incident communication and recovery workflows
  • Optional 24/7 GSOC monitoring

Compliance and integrations

  • Temperature, shock, and humidity monitoring capabilities
  • TMS, ERP, telematics, and ELD data connections
  • Shipment, Device, Risk Event, and ETA APIs
  • Workflows and reporting
Visual preview

Demo & Screenshots

Overhaul product screenshotOverhaul product screenshot
Product details

Overhaul Specifications

DeploymentCloud SaaS
Web accessWeb platform
Driver applicationAndroid Driver Connect app
APIShipment, Device, Risk Event, ETA, and carrier risk offerings
IntegrationsTMS, ERP, telematics, ELD, IoT devices, and other data sources
Free trialNot publicly specified
PricingQuote-based; prices not published
HeadquartersAustin, Texas, United States
Deployment

Deployment & System Footprint

Verified installation, hosting, administration, or environment details that can affect implementation.

Installation or hostingOverhaul describes a cloud-based platform and lists its offering as SaaS through Microsoft Marketplace. Source ↗
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

7.8/10Moderate confidence
Features8.4
Ease of Use7.5
Value for Money6.8
Performance7.8
Support8.2
User Sentiment8.1

Published packages combine tracking, risk scoring, compliance, APIs, and optional managed response. Public pricing is unavailable. Review pages show positive feedback on support and tracking, alongside some reports of false alerts, device issues, and onboarding effort.

Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.

Editorial transparency

Our Review Methodology

Key claims are linked to the sources used to verify them. This evidence record is separate from third-party user ratings.

TechZella evaluates software using documented product capabilities, pricing information, usability and value considerations, independent user evidence where available, and competitive context. The assessment is an editorial review, not a hands-on test unless one is explicitly identified. Our editorial assessment is based on 4 documented sources.

What TechZella adds
  • Its published packages extend from shipment visibility to risk scoring, recovery workflows, and 24/7 GSOC monitoring.
  • The platform accepts existing device, telematics, and enterprise-system data, while also offering device deployment options.
  • Shipment, Device, Risk Event, ETA, and carrier-risk APIs address distinct shipment and fraud workflows.
Important limitations
  • The vendor does not publish package prices, so buyers must request a quote and assess costs against shipment lanes, modes, and values.
  • G2 reviewers have reported false alerts, intermittent reporting, and device signal problems; these are reviewer observations, not established service-wide rates.
  • The platform’s strongest fit is in-transit risk and visibility, rather than general-purpose supply planning or warehouse execution.
Evidence-backed claims
Overhaul offers three platform packages called Essential, Advanced, and Premium.

The package page lists each tier and outlines their visibility, risk-monitoring, response, and managed-service components.

View source ↗Verified 2026-10-07
The Essential package includes shipment tracking, multimodal tracking, predictive ETAs, workflows, reporting, and TMS, ERP, and telematics integrations.

These capabilities are listed in the Essential package description.

View source ↗Verified 2026-10-07
Advanced adds shipment risk scoring, AI-assisted risk triage, incident communications, and recovery capabilities.

The Advanced package description lists live risk scoring, AI agents for triage and response, an incident communication hub, and LE Connect and recovery.

View source ↗Verified 2026-10-07
Premium includes 24/7 GSOC monitoring and proactive intervention.

The Premium package description lists 24/7 GSOC monitoring, proactive intelligence and intervention, incident coordination, and enterprise customer success.

View source ↗Verified 2026-10-07
Overhaul documents Shipment, Device, Risk Event, ETA, and FraudWatch API offerings.

Its API article describes shipment management, device data, configurable risk alerts, ETA information, and carrier risk screening.

View source ↗Verified 2026-10-07
Overhaul identifies life sciences, electronics, manufacturing, food and beverage, retail, logistics providers, AI hardware, and automotive as supported sectors.

The vendor FAQ names these industries and customer groups.

View source ↗Verified 2026-10-07
Overhaul is headquartered in Austin, Texas.

The company contact page lists its global headquarters at 11000 North Mopac Expressway, Suite 400, Austin, Texas.

View source ↗Verified 2026-10-07
Independent review sources

Overhaul Ratings & Reviews

Ratings are published by the respective review platforms and may change over time.

Community feedback

Reviews

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FAQ

Does Overhaul publish prices? No. Its Essential, Advanced, and Premium package descriptions are public, but pricing requires a sales conversation.

Does Overhaul offer a free trial? A free trial is not stated on the public package page. Ask the vendor about evaluation access.

Does Overhaul provide an API? Yes. The vendor describes Shipment, Device, Risk Event, ETA, and carrier risk API offerings.

What does it integrate with? The package page lists TMS, ERP, and telematics integrations. Overhaul also describes support for ELDs, IoT devices, mobile apps, and other data sources.

Which platforms are available? Overhaul has a cloud platform and a driver-facing Android app. Public material does not establish a native iOS application for the core enterprise platform.

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