Software / Cloud Storage / SugarSync

SugarSync

SugarSync is a cloud storage service for synchronizing, backing up, accessing, and sharing files across computers and mobile devices.

7.6/10 TechZella Score
Visit Website ↗
At a glance

Quick Verdict

SugarSync offers flexible folder synchronization, backup, sharing, version restoration, remote wipe, and mobile access. Review platforms report generally positive usability, while recurring concerns include pricing, occasional synchronization problems, mobile limitations, and inconsistent support.

Overview

SugarSync is a cloud storage and synchronization service for individuals and businesses. It synchronizes selected folders across computers, mobile devices, and the web without requiring users to move files into one proprietary folder.

The product originated from Sharpcast, a company incorporated in 2004. SugarSync launched publicly in 2008 and later became part of the Ziff Davis portfolio. Its main functions include backup, file access, sharing, folder synchronization, and recovery.

Key Features

SugarSync can synchronize multiple folders across Windows and macOS computers. Users can access synchronized content through the web interface and mobile applications for Android and iOS.

Available functions include automatic photo uploads, file and folder sharing, permissions for shared content, version restoration through protected folders, remote device wiping, and recovery of earlier file states.

The Android and iOS applications support mobile file access and automatic photo backup. SugarSync also describes encryption during transfer and encrypted cloud storage in its mobile application listings.

Pricing

Public pricing listings show paid-only plans beginning with a 100 GB personal plan at $7.49 per month. Other listed tiers include 250 GB at $9.99 per month, 500 GB at $18.95 per month, and a business plan at $55 per month.

SugarSync provides a 30-day free trial. Public listings do not show a permanent free plan. Pricing information varies between third-party directories, so buyers should confirm the final amount and storage allowance during signup.

Pros & Cons

Pros: SugarSync supports user-selected folder synchronization, rather than requiring one fixed sync directory. It combines synchronization, backup, sharing, mobile access, restoration, and remote wipe features.

Cons: SugarSync provides less storage per dollar than several major cloud storage competitors. Independent reviews also mention occasional sync delays, stalled uploads, mobile issues, an older interface, and inconsistent support experiences.

Alternatives

Comparable products include Dropbox, Google Drive, Microsoft OneDrive, Box, pCloud, Sync.com, Tresorit, and IDrive. Dropbox and OneDrive provide broader productivity integrations, while Tresorit and Sync.com emphasize privacy-focused storage. IDrive competes more directly on backup capacity and pricing.

FAQ

Does SugarSync have a free plan?
No permanent free plan was verified in current public pricing listings. SugarSync offers a 30-day free trial.

Which platforms does SugarSync support?
Verified platforms include the web, Windows, macOS, Android, and iOS.

Can SugarSync synchronize any folder?
Public product descriptions state that users can select folders for synchronization and preserve their existing folder structure.

Does SugarSync offer an API?
A SugarSync API was announced historically. Current public API documentation or availability was not verified.

What integrations does SugarSync support?
Capterra lists Boxcryptor, CloudZap, Dropbox, Evernote Teams, Fuze, and Google Drive as integrations. Current availability may vary by account type and vendor support.

Capabilities

Features

Synchronization

  • Synchronizes selected folders across devices
  • Supports Windows and macOS desktop clients
  • Maintains users' existing folder structures
  • Applies file changes across connected devices

Backup and Recovery

  • Automatic cloud backup
  • Protected folders with historical restoration
  • Automatic photo uploads from mobile devices
  • Deleted-file and data recovery functions

Sharing and Collaboration

  • File and folder sharing
  • Read-only and editing permissions
  • Shared-content management
  • Web-based file access

Security and Administration

  • Remote device wipe
  • Encrypted data transfer
  • Encrypted cloud storage
  • Account protection features

Integrations and API

  • Public directories list Boxcryptor, CloudZap, Dropbox, Evernote Teams, Fuze, and Google Drive integrations
  • A SugarSync API was announced historically
  • Current public API documentation was not verified
Product details

Specifications

PlatformWeb, Windows, macOS, Android, iOS
DeploymentCloud-based software as a service
Product categoryCloud storage, file synchronization, online backup, and file sharing
Free trial30 days
Free planNot verified in current public pricing listings
Storage range100 GB to 1 TB in public plan listings
Business storageBusiness plan listed publicly at $55 per month
IntegrationsBoxcryptor, CloudZap, Dropbox, Evernote Teams, Fuze, and Google Drive listed by Capterra
APIHistorical API announcement found; current public availability not verified
Founded2004 company origin; product launched publicly in 2008
HeadquartersSan Mateo, California, United States
Visual preview

Demo & Screenshots

Screenshots are not available yet.TechZella will add verified product images when suitable official screenshots are found.
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

7.6/10High confidence
Features8.2
Ease of Use8.0
Value for Money6.8
Performance7.6
Support7.1
User Sentiment7.6

SugarSync offers flexible folder synchronization, backup, sharing, version restoration, remote wipe, and mobile access. Review platforms report generally positive usability, while recurring concerns include pricing, occasional synchronization problems, mobile limitations, and inconsistent support.

Methodology v1.0. This is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

Trusted Ratings

Ratings are published by the respective review platforms and may change over time.

Plans & pricing

Pricing

Personal 100 GB

$7.49
month

100 GB cloud storage with folder synchronization, backup, sharing, mobile apps, restoration, and support.

Check current pricing →

Personal 250 GB

$9.99
month

250 GB cloud storage with the core SugarSync synchronization and backup features.

Check current pricing →

Personal 500 GB

$18.95
month

500 GB cloud storage with the core SugarSync synchronization and backup features.

Check current pricing →

Business

$55.00
month

Business storage plan listed publicly with administrative and business-oriented controls. Storage details should be confirmed with SugarSync.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Editorial assessment

Pros & Cons

Pros

  • Synchronizes user-selected folders across supported devices.
  • Combines backup, synchronization, sharing, and recovery features.
  • Provides Android and iOS applications with automatic photo upload options.
  • Includes remote wipe for lost or stolen devices.
  • Supports protected-folder restoration and historical file recovery.

Cons

  • Pricing is relatively high compared with several competing storage providers.
  • No permanent free plan was verified in current public listings.
  • Some reviewers report synchronization delays and stalled uploads.
  • Mobile users have reported limitations with certain backup workflows.
  • Current API documentation and support status are unclear.
Similar software

Alternatives

Compare options

Top Competitors

Community feedback

Reviews

No reviews yet. Be the first to share your experience.

Write a Review