KarmaCRM

KarmaCRM is a cloud-based customer relationship management system developed for small businesses and small teams. The product combines contact and company records with deals, activities, tasks, events, email history and team collaboration.

The company says KarmaCRM launched on April 12, 2010. Its founder and chief executive is John Paul Narowski. The product emphasizes relationship tracking, workflow organization and configurable records rather than enterprise-scale sales operations.

KarmaCRM supports contact and company management, custom fields, custom labels, bulk contact operations and searchable customer histories. Users can associate calls, emails, tasks, events and deals with customer records.

Additional capabilities include task and calendar management, shared records, user permissions, comments, notifications, email templates, mass email, automated email campaigns, lead capture forms and business card scanning on selected plans.

Documented integrations include Gmail, Google Calendar, Google Contacts, Mailchimp, LinkedIn, Twitter, Zapier, Wufoo and Formstack webhooks. The integration set and plan availability should be confirmed with the vendor before purchase because some public documentation is older.

KarmaCRM lists an Always Free plan for one user with limits of 100 contacts, 100 companies and 10 deals. The free plan does not include integrations.

Paid plans are priced per user. Basic costs $28 per user per month with annual billing, or $34 monthly. Pro costs $39 per user per month with annual billing, or $49 monthly. Premium costs $55 per user per month with annual billing, or $59 monthly.

All accounts include a 14-day free trial without a credit card. Paid plans are month-to-month and do not require a long-term contract according to the official pricing page.

Pros:

• Includes a free plan for one user with limited records.
• Combines contact, company, deal, task and event tracking.
• Offers custom fields, labels, views and workflow configuration.
• Provides a documented REST API and webhook-related integrations.
• Independent reviews report favorable usability and customer support experiences.

Cons:

• The free plan has tight record limits and no integrations.
• Advanced functions such as campaigns and business card scanning require higher plans.
• Public API and integration documentation contains older examples.
• The product has a smaller independent review footprint than major CRM platforms.

Small businesses comparing KarmaCRM may also evaluate HubSpot CRM, Zoho CRM, Freshsales, Insightly and Capsule CRM. HubSpot CRM offers a broad free ecosystem, Zoho CRM provides extensive configuration, Freshsales focuses on sales automation, Insightly combines CRM with project capabilities, and Capsule emphasizes straightforward contact management.

These products differ in pricing, automation depth, reporting, integrations and scalability. Buyers should compare current plans against their required users, records, email features and API access.

Does KarmaCRM offer a free trial?
Yes. The official site states that new accounts receive a 14-day free trial without requiring a credit card.

Does KarmaCRM have a free plan?
Yes. The Always Free plan supports one user, 100 contacts, 100 companies and 10 deals. It does not include integrations.

Which platforms support KarmaCRM?
KarmaCRM is available through a web application and a mobile app. The vendor also publishes an API for programmatic access.

Does KarmaCRM have an API?
Yes. The official documentation describes a REST-style API with endpoints for contacts, deals, calendars, activities, campaigns, attachments, notes and email operations.

What integrations does KarmaCRM provide?
Official materials document integrations or connections for Gmail, Google Calendar, Google Contacts, Mailchimp, LinkedIn, Twitter, Zapier, Wufoo and Formstack webhooks.

Who is KarmaCRM designed for?
The vendor positions the product for small businesses, solopreneurs and small teams that need relationship, task and sales tracking without an enterprise CRM structure.