ChatGPT Enterprise

ChatGPT Enterprise is OpenAI’s managed workspace for organizations deploying ChatGPT at scale. It provides access to ChatGPT capabilities alongside centralized identity, administration, security, compliance and usage controls.

Enterprise workspaces support custom GPTs, file uploads, data analysis, Canvas, projects, search, image generation, voice features, deep research and connected applications. Available models and tools can vary by workspace settings, region and product rollout.

Enterprise data is not used to train OpenAI models by default. Eligible organizations can configure retention policies, data residency and additional encryption controls.

Enterprise administration: Administrators can manage members, roles, permissions, domains, workspace settings, usage analytics and feature access. Enterprise supports SAML single sign-on, SCIM provisioning and role-based access controls.

AI work tools: Users can generate and revise documents, analyze uploaded data, create charts, research public sources, build custom GPTs and work with projects, Canvas and file-based knowledge.

Connected apps: ChatGPT can connect with approved services such as Google Drive, SharePoint, Microsoft Teams, Slack, GitHub, GitLab, Box, Notion, Outlook and other available apps. Availability depends on the app, region, plan and administrator configuration.

Custom integrations: Organizations can build custom apps using the Apps SDK and Model Context Protocol. Enterprise administrators can review, publish and control approved apps, including permitted read and write actions.

Security and compliance: Features include encryption at rest and in transit, custom retention controls, compliance logging, data residency options, domain verification and Enterprise Key Management. EKM supports customer-managed keys through AWS KMS, Google Cloud and Azure Key Vault.

Research and automation: Deep research creates structured reports with citations from selected websites, uploaded files and supported connected apps. ChatGPT Work and agent capabilities can automate certain browser and workplace tasks where enabled.

OpenAI does not publish a standard per-seat price for ChatGPT Enterprise. The official pricing page directs organizations to contact sales for custom pricing.

Enterprise contracts can include annual billing, invoicing, volume discounts and credit-based or token-based pricing. Contract terms, seat commitments, usage allowances and eligible support services are negotiated with OpenAI.

No public ChatGPT Enterprise free trial is listed on the official pricing page. Prospective customers should request a sales consultation to confirm evaluation options.

Pros:

• Broad set of generative AI, research, analysis and productivity tools.
• Strong enterprise identity, access and administrative controls.
• Business data is excluded from model training by default.
• Supports connected apps and custom MCP-based integrations.
• Offers data residency, retention controls and customer-managed encryption keys.
• Available through web, desktop and mobile ChatGPT applications.

Cons:

• Pricing is not transparent and requires a sales process.
• API access is managed separately from ChatGPT Enterprise workspace membership.
• App capabilities depend on region, provider permissions and administrator approval.
• Some advanced features use separate credits or token-based pricing.
• Model behavior still requires human review for important business decisions.

Microsoft 365 Copilot: A close alternative for organizations centered on Microsoft Word, Excel, PowerPoint, Outlook, Teams and Microsoft security controls.

Google Gemini Enterprise: A comparable option for organizations that primarily use Google Workspace, Google Cloud and related enterprise data services.

Claude Enterprise: An enterprise conversational AI alternative from Anthropic, with a focus on long-context work, knowledge access and organizational administration.

Amazon Q Business: A business assistant designed for organizations that want enterprise search and generative AI connected to AWS and workplace data.

Perplexity Enterprise Pro: A research-focused alternative emphasizing web search, source citations and organizational knowledge workflows.

Does ChatGPT Enterprise include API access?
Not automatically. ChatGPT Enterprise workspace membership and OpenAI API Platform organization membership are separate systems with separate permissions.

Does OpenAI train on Enterprise conversations?
OpenAI states that data from ChatGPT Enterprise is not used to train its models by default.

Can Enterprise connect to company files?
Yes. Administrators can enable supported apps and configure connections to services such as Google Drive, SharePoint, Microsoft Teams, Slack and GitHub.

Can organizations build custom integrations?
Yes. Enterprise workspaces can use approved custom apps built with the Apps SDK and Model Context Protocol, subject to administrator controls.

Is there a free trial?
OpenAI does not publicly list a standard free trial for ChatGPT Enterprise. Trial or evaluation arrangements must be confirmed with sales.

Which devices support ChatGPT Enterprise?
ChatGPT is available through the web, Windows and macOS desktop applications, and iOS and Android mobile applications. Enterprise feature access can vary by workspace policy.

Who is ChatGPT Enterprise best suited for?
It is designed for larger organizations that need centrally managed AI access, enterprise security, connected workplace data and contractual support.