S
Contact Center as a Service
Sprinklr
Sprinklr is an enterprise Unified-CXM platform for social media, marketing, customer service, listening, analytics and digital engagement.
Contact sales / Custom contractTechZella Directory
Social Listening Software in 2026
List of Social Listening Software | Last updated: September 3, 2026
Category guide
Software discovery — this page combines TechZella's software profiles, structured comparisons, category guidance, and related topics to help you evaluate social listening software.
Find the right fit
Choose social listening based on your needs
You do not need to evaluate every tool in this category. Start with the job you need to accomplish, the environment you work in, or the platform you need to support, then narrow the software list from there.
Use cases
Start with the outcome you need. These paths connect the category to specific jobs, workflows and problems that software can help you address.
Social media scheduling
Explore Social media scheduling software within the social listening category.
4 matching tools →
Brand monitoring
Explore Brand monitoring software within the social listening category.
3 matching tools →
Social listening
Explore Social listening software within the social listening category.
3 matching tools →
Social media analytics
Explore Social media analytics software within the social listening category.
3 matching tools →
Community management
Explore Community management software within the social listening category.
2 matching tools →
Multi-channel publishing
Explore Multi-channel publishing software within the social listening category.
2 matching tools →
Industries
Your industry can change the features, integrations, compliance needs and workflows that matter. Explore software already associated with these industry contexts.
Financial Services
Explore Financial Services software within the social listening category.
4 matching tools →
Healthcare
Explore Healthcare software within the social listening category.
3 matching tools →
Retail
Explore Retail software within the social listening category.
3 matching tools →
Marketing and Advertising
Explore Marketing and Advertising software within the social listening category.
3 matching tools →
Marketing Agencies
Explore Marketing Agencies software within the social listening category.
3 matching tools →
Consumer Goods
Explore Consumer Goods software within the social listening category.
2 matching tools →
Platforms
Platform compatibility can narrow the field quickly. Use these links when the devices or operating environments your team relies on are a key requirement.
Android
Explore Android software within the social listening category.
6 matching tools →
iOS
Explore iOS software within the social listening category.
6 matching tools →
Web
Explore Web software within the social listening category.
6 matching tools →
API
Explore API software within the social listening category.
5 matching tools →
MCP
Explore MCP software within the social listening category.
3 matching tools →
ChatGPT
Explore ChatGPT software within the social listening category.
1 matching tool →
Best-fit software
Software to explore by use case and industry
These shortlists connect the category to specific jobs and business contexts. They are designed to help you move from a broad category to a few relevant products without treating every tool as equally suitable for every situation.
Best for use case
View all →Social media scheduling
Explore software associated with this use case and compare the options that appear most relevant to this category.
Zoho SocialZoho Social manages publishing, scheduling, monitoring, analytics, collaboration, and lead generation across…8.6/10AgorapulseAgorapulse is a social media management platform for publishing, inbox management, monitoring,…8.4/10Sprout SocialSprout Social is a web-based social media management platform for publishing, engagement,…8.1/10
Best for use case
View all →Brand monitoring
Explore software associated with this use case and compare the options that appear most relevant to this category.
Brand24Brand24 monitors online mentions across social media, news, blogs, forums, podcasts and…8.4/10HootsuiteHootsuite is a social media management platform for publishing, engagement, analytics, listening,…8.3/10Sprout SocialSprout Social is a web-based social media management platform for publishing, engagement,…8.1/10
Best for use case
View all →Social listening
Explore software associated with this use case and compare the options that appear most relevant to this category.
AgorapulseAgorapulse is a social media management platform for publishing, inbox management, monitoring,…8.4/10HootsuiteHootsuite is a social media management platform for publishing, engagement, analytics, listening,…8.3/10Sprout SocialSprout Social is a web-based social media management platform for publishing, engagement,…8.1/10
Best for industry
View all →Financial Services
Explore software associated with this industry and compare the options that appear most relevant to this category.
Zoho SocialZoho Social manages publishing, scheduling, monitoring, analytics, collaboration, and lead generation across…8.6/10Sprout SocialSprout Social is a web-based social media management platform for publishing, engagement,…8.1/10SprinklrSprinklr is an enterprise Unified-CXM platform for social media, marketing, customer service,…8.0/10
Best for industry
View all →Healthcare
Explore software associated with this industry and compare the options that appear most relevant to this category.
HootsuiteHootsuite is a social media management platform for publishing, engagement, analytics, listening,…8.3/10Sprout SocialSprout Social is a web-based social media management platform for publishing, engagement,…8.1/10SprinklrSprinklr is an enterprise Unified-CXM platform for social media, marketing, customer service,…8.0/10
Best for industry
View all →Retail
Explore software associated with this industry and compare the options that appear most relevant to this category.
Zoho SocialZoho Social manages publishing, scheduling, monitoring, analytics, collaboration, and lead generation across…8.6/10Sprout SocialSprout Social is a web-based social media management platform for publishing, engagement,…8.1/10SprinklrSprinklr is an enterprise Unified-CXM platform for social media, marketing, customer service,…8.0/10
Explore related software
Continue exploring Social Listening
Once you understand what you need, use these related category links to broaden or narrow your research. This is navigation rather than another evaluation layer, so it stays compact.
How we compare
TechZella evaluation methodology
This explains what the information on the page means and how TechZella approaches comparison. It is intended to make the evaluation process easier to understand before you rely on a score or shortlist.
TechZella evaluates Social Listening software using structured information stored in each profile, documented product capabilities, pricing information, user feedback where available, and evidence collected during research. The evaluation considers features, ease of use, value, performance, support and user sentiment so that the comparison reflects more than a single rating signal.
Use the comparison as a starting point, then check the individual software profile for current pricing, integrations, feature limitations and requirements that matter to your team. A higher TechZella Score does not automatically mean a tool is the right fit for every workflow.
Quick comparison
Social Listening Software
| # | Software / Tool | Best For | TechZella Score | User Rating | Pricing |
|---|---|---|---|---|---|
| 1 | Zoho Social | Zoho Social manages publishing, scheduling, monitoring, analytics, collaboration, and lead generation across… | 8.6/10 | — | $0 / $15 |
| 2 | Agorapulse | Agorapulse is a social media management platform for publishing, inbox management, monitoring,… | 8.4/10 | — | $99 monthly or $79 annually / $149 monthly… |
| 3 | Brand24 | Brand24 monitors online mentions across social media, news, blogs, forums, podcasts and… | 8.4/10 | — | $0 / $249 monthly or $199 billed annually |
| 4 | Hootsuite | Hootsuite is a social media management platform for publishing, engagement, analytics, listening,… | 8.3/10 | — | $99 / $199 |
| 5 | Sprout Social | Sprout Social is a web-based social media management platform for publishing, engagement,… | 8.1/10 | — | $0 / $79 per seat |
| 6 | Sprinklr | Sprinklr is an enterprise Unified-CXM platform for social media, marketing, customer service,… | 8.0/10 | — | Contact sales |
Related categories
Filters
Editorial selection
Social Listening Software in 2026
B
Brand Monitoring
Brand24
Brand24 monitors online mentions across social media, news, blogs, forums, podcasts and review sites, with analytics and AI-assisted reporting.
$0 / 14 days
A
Customer Engagement
Agorapulse
Agorapulse is a social media management platform for publishing, inbox management, monitoring, reporting and ROI analysis across major social networks.
$99 monthly or $79 annually / per user/month
Z
Social Listening
Zoho Social
Zoho Social manages publishing, scheduling, monitoring, analytics, collaboration, and lead generation across multiple social networks.
$0 / month
S
Customer Engagement
Sprout Social
Sprout Social is a web-based social media management platform for publishing, engagement, analytics, listening, customer care and advocacy.
$0 / 30 days
H
Customer Engagement
Hootsuite
Hootsuite is a social media management platform for publishing, engagement, analytics, listening, customer care, and employee advocacy across multiple networks.
$99 / per user/month, billed annually