S
Contact Center as a Service
Sprinklr
Sprinklr is an enterprise Unified-CXM platform for social media, marketing, customer service, listening, analytics and digital engagement.
Contact sales / Custom contractTechZella Directory
Best Social Listening Software in 2026
List of Social Listening Software | Last updated: September 3, 2026
Quick comparison
Best Social Listening Software
| # | Software / Tool | Best For | TechZella Score | User Rating | Pricing |
|---|---|---|---|---|---|
| 1 | Zoho Social | Zoho Social manages publishing, scheduling, monitoring, analytics, collaboration, and lead generation across… | 8.6/10 | — | $0 / $15 |
| 2 | Agorapulse | Agorapulse is a social media management platform for publishing, inbox management, monitoring,… | 8.4/10 | — | $99 monthly or $79 annually / $149 monthly… |
| 3 | Brand24 | Brand24 monitors online mentions across social media, news, blogs, forums, podcasts and… | 8.4/10 | — | $0 / $249 monthly or $199 billed annually |
| 4 | Hootsuite | Hootsuite is a social media management platform for publishing, engagement, analytics, listening,… | 8.3/10 | — | $99 / $199 |
| 5 | Sprout Social | Sprout Social is a web-based social media management platform for publishing, engagement,… | 8.1/10 | — | $0 / $79 per seat |
| 6 | Sprinklr | Sprinklr is an enterprise Unified-CXM platform for social media, marketing, customer service,… | 8.0/10 | — | Contact sales |
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Best Social Listening Software in 2026
B
Brand Monitoring
Brand24
Brand24 monitors online mentions across social media, news, blogs, forums, podcasts and review sites, with analytics and AI-assisted reporting.
$0 / 14 days
A
Customer Engagement
Agorapulse
Agorapulse is a social media management platform for publishing, inbox management, monitoring, reporting and ROI analysis across major social networks.
$99 monthly or $79 annually / per user/month
Z
Social Listening
Zoho Social
Zoho Social manages publishing, scheduling, monitoring, analytics, collaboration, and lead generation across multiple social networks.
$0 / month
S
Customer Engagement
Sprout Social
Sprout Social is a web-based social media management platform for publishing, engagement, analytics, listening, customer care and advocacy.
$0 / 30 days
H
Customer Engagement
Hootsuite
Hootsuite is a social media management platform for publishing, engagement, analytics, listening, customer care, and employee advocacy across multiple networks.
$99 / per user/month, billed annually