Zoho Vault

Zoho Vault is a password and secrets manager for individuals, teams, and enterprises, with encrypted storage, sharing, passkeys, integrations, and administrative controls.

8.5/10 TechZella Score
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At a glance

Quick Verdict

Zoho documents broad password, passkey, sharing, auditing, directory, webhook, API, mobile, desktop, and browser support. G2 reports positive overall sentiment, while some reviewers mention interface and performance limitations.

Overview

Zoho Vault is a cloud-based password manager for individuals, teams, and enterprises. It stores passwords, passkeys, payment cards, secure notes, files, software licenses, and other confidential information in an encrypted vault.

The service uses client-side encryption based on a host-proof hosting model. Zoho states that the master password is not stored on its servers, while encrypted data is stored in Zoho infrastructure. Business editions add sharing controls, user administration, audit trails, directory synchronization, single sign-on, access workflows, and security integrations.

Key Features

Core features include unlimited password storage, password and passphrase generation, autofill, one-click website login, password history, offline access, folders, passkey management, built-in two-factor authentication, and password health monitoring.

Team and enterprise capabilities include secure password sharing, one-time external sharing, role-based permissions, shared folders, ownership transfer, access-request workflows, emergency access, IP restrictions, audit reports, password expiration alerts, breached-password alerts, and scheduled reports.

Zoho Vault provides browser extensions for Ulaa, Chrome, Firefox, Safari, Edge, Vivaldi, Brave, and Opera. Native applications are available for Android and iOS, while desktop applications support Windows and macOS.

Pricing

Zoho Vault offers a forever-free edition with unlimited passwords, passkeys, storage, and devices. The free plan also includes mobile apps, browser extensions, desktop applications, offline access, audit trails, password generation, and selected Zoho integrations.

Paid plans are priced per user. Standard costs US$1 per user monthly or US$0.90 per user monthly when billed annually. Professional costs US$4 monthly or US$3.60 annually. Enterprise costs US$7 monthly or US$6.30 annually. Professional and Enterprise require at least five users.

New accounts receive a 15-day Enterprise trial for up to five added users. No credit card is required, and accounts move to the free plan if no paid subscription is selected.

Pros & Cons

Zoho Vault combines a substantial free plan with paid business controls. Its support for desktop apps, mobile apps, browser extensions, passkeys, REST APIs, webhooks, directory synchronization, and help desk workflows suits mixed technology environments.

The main trade-offs are plan-based feature restrictions and a minimum of five users for Professional and Enterprise editions. G2 reviewers generally rate the product positively, but some public review summaries mention an older interface, slow performance, and occasional login or autofill issues.

Alternatives

Comparable products include 1Password, Bitwarden, Keeper, Dashlane, LastPass, and NordPass. Bitwarden is a common alternative for open-source-oriented deployments, while 1Password, Keeper, and Dashlane compete across business password management and identity security use cases.

FAQ

Does Zoho Vault have a free plan?
Yes. Zoho provides a forever-free edition with unlimited passwords, passkeys, storage, and devices.

How long is the free trial?
The trial lasts 15 days and provides Enterprise features for up to five added users.

Does Zoho Vault provide an API?
Yes. Zoho documents REST APIs that use JSON requests and responses for integrating Vault capabilities into applications.

Which services integrate with Zoho Vault?
Documented integrations include Zoho Mail, Zoho Desk, Zoho Projects, Zoho Flow, Google Workspace, Microsoft 365, Microsoft Entra ID, Active Directory, Okta, OneLogin, Jira, ManageEngine ServiceDesk Plus, ServiceNow, Zendesk, and SIEM systems.

Can Zoho Vault manage passkeys?
Yes. Passkey management is available, with availability depending on the selected plan.

Capabilities

Features

Password and Secret Management

  • Unlimited password storage
  • Passkey management
  • Secure notes and confidential information storage
  • Payment card and document storage
  • Password and passphrase generator
  • Password history
  • Folders and subfolders
  • Offline access

Authentication

  • Autofill and one-click website login
  • Built-in TOTP authenticator
  • Passwordless unlock with Zoho OneAuth
  • Windows Hello support
  • Touch ID support
  • YubiKey support
  • Biometric authentication on mobile

Sharing and Access Control

  • Team password sharing
  • One-time sharing with third parties
  • Sharing passwords with TOTP codes
  • Role-based permissions
  • Shared folders
  • Password access request and approval workflows
  • Emergency break-glass access
  • IP address restrictions

Administration and Reporting

  • User provisioning and role management
  • User and activity reports
  • Audit trails
  • Password expiration alerts
  • Breached-password alerts
  • Geolocation restrictions
  • Scheduled reports
  • Cloud and email backups

Integrations and Developer Tools

  • Zoho Mail integration
  • Zoho Desk integration
  • Zoho Projects integration
  • Zoho Flow integration
  • Google Workspace integration
  • Microsoft 365 integration
  • Active Directory and Microsoft Entra ID integration
  • Okta and OneLogin integration
  • Help desk integrations for Jira, ManageEngine ServiceDesk Plus, ServiceNow, Zendesk, and Zoho Desk
  • SIEM integration
  • REST API
  • Webhooks
  • Command Line Interface
Product details

Specifications

DeploymentCloud-hosted SaaS
Product typePassword manager and secrets management software
EncryptionAES-256 client-side encryption
Security modelHost-proof hosting and zero-knowledge architecture
APIREST API with JSON requests and responses
Free planYes
Free trial15-day Enterprise trial
Desktop platformsWindows and macOS
Mobile platformsAndroid and iOS
Browser extensionsUlaa, Chrome, Firefox, Safari, Edge, Vivaldi, Brave, and Opera
Minimum paid usersFive users for Professional and Enterprise
Compliance and certificationsZoho documents SOC 2 Type II, ISO/IEC 27001:2022, ISO/IEC 27017:2015, and HIPAA-related controls
Visual preview

Demo & Screenshots

Screenshots are not available yet.TechZella will add verified product images when suitable official screenshots are found.
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

8.5/10Moderate confidence
Features8.8
Ease of Use8.3
Value for Money9.0
Performance8.2
Support8.0
User Sentiment8.4

Zoho documents broad password, passkey, sharing, auditing, directory, webhook, API, mobile, desktop, and browser support. G2 reports positive overall sentiment, while some reviewers mention interface and performance limitations.

Methodology v1.0. This is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

Trusted Ratings

Ratings are published by the respective review platforms and may change over time.

Plans & pricing

Pricing

Free

$0
month

Forever-free plan with unlimited passwords, passkeys, storage, and devices. Includes mobile apps, browser extensions, desktop apps, offline access, audit trails, and selected Zoho integrations.

Check current pricing →

Standard

$1/user/month monthly; $0.90/user/month annually
month

Adds team password sharing, one-time sharing, passkey management, user provisioning, administrative controls, IP restrictions, cloud backup, Google Workspace and Microsoft 365 integrations, and priority support.

Check current pricing →

Professional

$4/user/month monthly; $3.60/user/month annually
month

Requires at least five users. Adds user groups, shared folders, SecureForms, break-glass access, webhooks, CLI, report scheduling, breached-password alerts, geolocation restrictions, and directory synchronization.

Check current pricing →

Enterprise

$7/user/month monthly; $6.30/user/month annually
month

Requires at least five users. Adds Active Directory integration, cloud application SSO, request-release access workflows, custom alerts, Okta and OneLogin integration, help desk and SIEM integrations, rebranding, and unlimited webhooks.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Editorial assessment

Pros & Cons

Pros

  • Forever-free plan includes unlimited passwords, passkeys, storage, and devices.
  • Supports Windows, macOS, Android, iOS, and numerous browser extensions.
  • Provides REST APIs, webhooks, and a command-line interface for integrations.
  • Offers detailed enterprise controls, including access workflows, audit trails, directory synchronization, and SIEM integration.
  • Integrates with Zoho applications and several identity, help desk, and directory platforms.

Cons

  • Professional and Enterprise plans require a minimum of five users.
  • Advanced sharing, reporting, workflow, and integration features are restricted to paid editions.
  • Some public G2 review summaries mention an older interface, slow performance, and occasional login or autofill issues.
  • Enterprise pricing and some larger deployment requirements may require contact with sales.
  • The product is cloud-hosted, which may not suit organizations requiring fully self-hosted password management.
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