Editorial overview
Aggregated Overview
Zoho documents broad password, passkey, sharing, auditing, directory, webhook, API, mobile, desktop, and browser support. G2 reports positive overall sentiment, while some reviewers mention interface and performance limitations.
This profile combines documented product information and independent evidence where available. It is not a hands-on test unless TechZella explicitly identifies one.
Overview
Zoho Vault is a cloud-based password manager for individuals, teams, and enterprises. It stores passwords, passkeys, payment cards, secure notes, files, software licenses, and other confidential information in an encrypted vault.
The service uses client-side encryption based on a host-proof hosting model. Zoho states that the master password is not stored on its servers, while encrypted data is stored in Zoho infrastructure. Business editions add sharing controls, user administration, audit trails, directory synchronization, single sign-on, access workflows, and security integrations.
Decision guideZoho Vault Decision Snapshot
A quick way to understand who this product may suit, where its limits matter, and which facts are most relevant before you compare alternatives.
PlatformsAndroid, API, Brave, Chrome, CLI, Firefox
TechZella assessment8.5/10
Editorial assessmentZoho Vault Pros & Cons
Pros
- Forever-free plan includes unlimited passwords, passkeys, storage, and devices.
- Supports Windows, macOS, Android, iOS, and numerous browser extensions.
- Provides REST APIs, webhooks, and a command-line interface for integrations.
- Offers detailed enterprise controls, including access workflows, audit trails, directory synchronization, and SIEM integration.
- Integrates with Zoho applications and several identity, help desk, and directory platforms.
Cons
- Professional and Enterprise plans require a minimum of five users.
- Advanced sharing, reporting, workflow, and integration features are restricted to paid editions.
- Some public G2 review summaries mention an older interface, slow performance, and occasional login or autofill issues.
- Enterprise pricing and some larger deployment requirements may require contact with sales.
- The product is cloud-hosted, which may not suit organizations requiring fully self-hosted password management.
Plans & pricingZoho Vault Pricing & Plans
Free
$0
month
Forever-free plan with unlimited passwords, passkeys, storage, and devices. Includes mobile apps, browser extensions, desktop apps, offline access, audit trails, and selected Zoho integrations.
Check current pricing →Standard
$1/user/month monthly; $0.90/user/month annually
month
Adds team password sharing, one-time sharing, passkey management, user provisioning, administrative controls, IP restrictions, cloud backup, Google Workspace and Microsoft 365 integrations, and priority support.
Check current pricing →Professional
$4/user/month monthly; $3.60/user/month annually
month
Requires at least five users. Adds user groups, shared folders, SecureForms, break-glass access, webhooks, CLI, report scheduling, breached-password alerts, geolocation restrictions, and directory synchronization.
Check current pricing →Enterprise
$7/user/month monthly; $6.30/user/month annually
month
Requires at least five users. Adds Active Directory integration, cloud application SSO, request-release access workflows, custom alerts, Okta and OneLogin integration, help desk and SIEM integrations, rebranding, and unlimited webhooks.
Check current pricing →Pricing may change. Verify current plans on the vendor's website.
Cost contextTotal Cost & Hidden Costs
The sticker price is rarely the whole cost. TechZella did not find published figures for the items below in the sources reviewed, so confirm them with the vendor before budgeting.
Implementation time
Not publicly documented. Ask for a typical onboarding and migration timeline for a team of your size, and whether paid onboarding is required.
Hosting & infrastructure
Not publicly documented for this product. For SaaS, hosting is normally part of the subscription; for self-hosted or hybrid deployments, budget for servers, backups, security patching and admin time.
Hidden fees & add-ons
No overage, add-on or premium-support fees were documented in the reviewed sources. Request a written quote that lists usage limits, minimum seats, integrations, support tiers and renewal terms.
Compare optionsZoho Vault Competitors & Alternatives
Compare similar products directly, then see which alternatives may make more sense when your requirements differ.
Direct competitors
These products address broadly similar requirements. The descriptions focus on documented reasons a buyer might compare them with Zoho Vault.
1Password1Password is a password, secrets and identity-security platform for individuals, families, businesses, developers and AI-agent workflows.
BitwardenOpen-source password manager for individuals, teams, and enterprises with encrypted vaults, autofill, sharing, passkeys, APIs, and self-hosting.
DashlaneDashlane is a password manager and credential security platform for individuals, families, and organizations.
LastPassLastPass is a password and access management platform for individuals, families, and businesses. It stores credentials, autofills logins, supports sharing, and offers business identity integrations.
NordPassNordPass is a password manager for personal and business use. It stores credentials, passkeys, notes and payment data in encrypted vaults.
CapabilitiesZoho Vault Features
Password and Secret Management
- Unlimited password storage
- Passkey management
- Secure notes and confidential information storage
- Payment card and document storage
- Password and passphrase generator
- Password history
- Folders and subfolders
- Offline access
Authentication
- Autofill and one-click website login
- Built-in TOTP authenticator
- Passwordless unlock with Zoho OneAuth
- Windows Hello support
- Touch ID support
- YubiKey support
- Biometric authentication on mobile
Sharing and Access Control
- Team password sharing
- One-time sharing with third parties
- Sharing passwords with TOTP codes
- Role-based permissions
- Shared folders
- Password access request and approval workflows
- Emergency break-glass access
- IP address restrictions
Administration and Reporting
- User provisioning and role management
- User and activity reports
- Audit trails
- Password expiration alerts
- Breached-password alerts
- Geolocation restrictions
- Scheduled reports
- Cloud and email backups
Integrations and Developer Tools
- Zoho Mail integration
- Zoho Desk integration
- Zoho Projects integration
- Zoho Flow integration
- Google Workspace integration
- Microsoft 365 integration
- Active Directory and Microsoft Entra ID integration
- Okta and OneLogin integration
- Help desk integrations for Jira, ManageEngine ServiceDesk Plus, ServiceNow, Zendesk, and Zoho Desk
- SIEM integration
- REST API
- Webhooks
- Command Line Interface
Product detailsZoho Vault Specifications
| Deployment | Cloud-hosted SaaS |
|---|
| Product type | Password manager and secrets management software |
|---|
| Encryption | AES-256 client-side encryption |
|---|
| Security model | Host-proof hosting and zero-knowledge architecture |
|---|
| API | REST API with JSON requests and responses |
|---|
| Free plan | Yes |
|---|
| Free trial | 15-day Enterprise trial |
|---|
| Desktop platforms | Windows and macOS |
|---|
| Mobile platforms | Android and iOS |
|---|
| Browser extensions | Ulaa, Chrome, Firefox, Safari, Edge, Vivaldi, Brave, and Opera |
|---|
| Minimum paid users | Five users for Professional and Enterprise |
|---|
| Compliance and certifications | Zoho documents SOC 2 Type II, ISO/IEC 27001:2022, ISO/IEC 27017:2015, and HIPAA-related controls |
|---|
Our evidence-based assessmentTechZella Score
A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.
8.5/10Moderate confidence
Zoho documents broad password, passkey, sharing, auditing, directory, webhook, API, mobile, desktop, and browser support. G2 reports positive overall sentiment, while some reviewers mention interface and performance limitations.
Methodology v1.0. The assessment weighs feature coverage (25%), ease of use (15%), value for money (20%), performance (15%), support (10%) and user sentiment (15%), using researched product evidence and verified review evidence where available. It is a TechZella editorial assessment, not a direct user-review average.
Independent review sources
Zoho Vault Ratings & Reviews
Ratings are published by the respective review platforms and may change over time.
Common questionsZoho Vault FAQs
Answers begin with the clearest available response, followed by the context that helps you act on it.
Does Zoho Vault have a free plan?
Yes. Zoho provides a forever-free edition with unlimited passwords, passkeys, storage, and devices.
How long is the free trial?
The trial lasts 15 days and provides Enterprise features for up to five added users.
Does Zoho Vault provide an API?
Yes. Zoho documents REST APIs that use JSON requests and responses for integrating Vault capabilities into applications.
Which services integrate with Zoho Vault?
Documented integrations include Zoho Mail, Zoho Desk, Zoho Projects, Zoho Flow, Google Workspace, Microsoft 365, Microsoft Entra ID, Active Directory, Okta, OneLogin, Jira, ManageEngine ServiceDesk Plus, ServiceNow, Zendesk, and SIEM systems.
Can Zoho Vault manage passkeys?
Yes. Passkey management is available, with availability depending on the selected plan.
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