Software / Ecommerce Software / Zoho Inventory

Zoho Inventory

Cloud inventory software for stock control, purchasing, multichannel orders, warehouse operations, shipping, invoicing, and business integrations.

8.5/10 TechZella Score
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At a glance

Quick Verdict

Zoho Inventory covers stock, purchasing, warehousing, multichannel sales, fulfillment, automation, reporting, mobile access, and APIs. G2 reviews indicate positive sentiment, while plan limits and feature gating reduce value for higher-volume operations.

Overview

Zoho Inventory is cloud-based software for tracking stock, managing purchases, processing sales orders, and coordinating fulfillment. It supports multiple warehouses, sales channels, shipping providers, accounting systems, and customer relationship tools.

The product serves retail, ecommerce, manufacturing, and dropshipping workflows. Its core functions include item grouping, composite products, serial and batch tracking, barcode operations, reorder points, invoicing, returns, and inventory reporting.

Key Features

Inventory features include item groups, composite items, price lists, inventory adjustments, serial tracking, batch tracking, reorder points, stock counting, and multi-warehouse transfers. Warehouse tools include bin locations, picklists, putaways, and move orders on supported plans.

Order workflows cover sales orders, invoices, purchase orders, bills, packages, shipping labels, returns, backorders, and dropshipments. Zoho Inventory also supports webhooks, custom functions, custom fields, workflow automation, reporting, and Zoho Analytics integration.

Zoho offers mobile applications for Android and iOS. The service also provides a REST API that exposes product operations through resource-based endpoints. Current AI features include Ask Zia, invoice insights, workflow assistance, and integrations for building inventory agents through Model Context Protocol.

Pricing

Zoho Inventory provides a free plan with one user, one location, 50 orders per month, 50 invoices per month, 20 purchase orders per month, and 20 bills per month. The United States pricing page lists paid plans at $39, $99, $159, and $299 per organization monthly, or $29, $79, $129, and $249 when billed annually.

The annual plans are Standard, Premium, Plus, and Enterprise. Listed order limits are 500, 3,000, 7,500, and 15,000 orders per month. Paid plans include different user, location, warehouse, automation, tracking, and analytics allowances.

Zoho offers a 14-day trial for paid plans. After the trial, an account can continue on the free plan or move to a paid subscription. Prices exclude applicable local taxes.

Pros & Cons

Pros:

  • Broad inventory, purchasing, order, and fulfillment coverage.
  • Integrations for marketplaces, shopping carts, accounting, shipping, payments, CRM, and analytics.
  • Free plan and 14-day paid-plan trial support small-scale evaluation.
  • REST API, webhooks, custom functions, and mobile applications support connected workflows.
  • Multi-warehouse, serial-number, batch, barcode, and composite-item features support varied stock models.

Cons:

  • Order, user, location, and automation limits vary considerably by plan.
  • Advanced inventory controls and analytics require higher subscription tiers.
  • Businesses may need several Zoho products for accounting, CRM, and advanced analytics.
  • Organizations needing deep warehouse-management functionality should compare specialist WMS products.

Alternatives

Comparable alternatives include inFlow Inventory for inventory-focused small businesses, Cin7 Core for broader multichannel and operational workflows, Odoo Inventory for modular ERP deployments, Unleashed for inventory and reporting, and Katana for manufacturing-oriented inventory operations.

Product selection should consider order volume, warehouse depth, manufacturing requirements, accounting integration, automation needs, and the number of sales channels.

FAQ

Does Zoho Inventory have a free plan? Yes. The free plan supports one user, one location, and 50 orders per month, with additional transaction limits.

Is there a free trial? Yes. Zoho offers a 14-day trial for its paid plans.

Does Zoho Inventory provide an API? Yes. Its REST API supports operations available through the web client. API quotas vary by subscription plan.

What does Zoho Inventory integrate with? Official integrations include Amazon, eBay, Walmart, Etsy, Shopify, WooCommerce, Zoho Books, Zoho CRM, Zoho Analytics, Slack, Google Workspace, Twilio, shipping carriers, payment services, and EDI tools.

Does it have mobile apps? Yes. Zoho provides Android and iOS applications for stock, order, payment, fulfillment, barcode, and warehouse tasks.

Does Zoho Inventory support AI? Yes. Current AI functions include Ask Zia, invoice insights, workflow assistance, and tools for creating inventory agents through MCP.

Capabilities

Features

Inventory Management

  • Item groups
  • Composite items
  • Serial number tracking
  • Batch number tracking
  • Price lists
  • Inventory adjustments
  • Reorder points
  • Stock counting
  • Barcode generation and scanning

Warehouse Management

  • Multiple locations
  • Bin locations
  • Transfer orders
  • Picklists
  • Putaways
  • Move orders
  • Multi-warehouse stock visibility

Order Management

  • Sales orders
  • Purchase orders
  • Invoices
  • Bills
  • Backorders
  • Dropshipments
  • Sales returns
  • Credit notes

Fulfillment

  • Packaging
  • Shipping rates
  • Shipping labels
  • Post-shipment tracking
  • Package geometry
  • Customer shipment notifications

Integrations

  • Amazon
  • eBay
  • Walmart
  • Etsy
  • Shopify
  • WooCommerce
  • Zoho Books
  • Zoho CRM
  • Zoho Analytics
  • Shipping carriers
  • Payment gateways
  • EDI integrations

Automation and Development

  • REST API
  • Webhooks
  • Custom functions
  • Workflow rules
  • Custom fields
  • Custom views
  • Scheduled reports
  • Model Context Protocol support

AI Features

  • Ask Zia
  • Invoice insights
  • AI-assisted workflow creation
  • AI inventory agents through MCP

Mobile

  • Android application
  • iOS application
  • Barcode scanning
  • Mobile stock adjustments
  • Mobile warehouse transfers
  • Mobile order and fulfillment workflows
Product details

Specifications

DeploymentCloud-based SaaS
PlatformWeb
Mobile platformsAndroid and iOS
APIREST API available
Free planYes
Free trial14 days for paid plans
IntegrationsMarketplaces, shopping carts, accounting, CRM, analytics, shipping, payments, EDI, and business apps
Primary business sizeSmall and midsize businesses
Order limits50 to 15,000 orders per month, depending on plan
Warehouse supportMultiple locations with warehouse and bin controls on supported plans
Visual preview

Demo & Screenshots

Screenshots are not available yet.TechZella will add verified product images when suitable official screenshots are found.
Our evidence-based assessment

TechZella Score

A proprietary editorial score based on product capabilities, usability, value, performance, support and user sentiment evidence.

8.5/10Moderate confidence
Features8.8
Ease of Use8.4
Value for Money8.3
Performance8.5
Support8.0
User Sentiment8.4

Zoho Inventory covers stock, purchasing, warehousing, multichannel sales, fulfillment, automation, reporting, mobile access, and APIs. G2 reviews indicate positive sentiment, while plan limits and feature gating reduce value for higher-volume operations.

Methodology v1.0. This is a TechZella editorial assessment, not a direct user-review average.

Independent review sources

Trusted Ratings

Ratings are published by the respective review platforms and may change over time.

Plans & pricing

Pricing

Free

$0
month

One user, one location, 50 orders per month, 50 invoices per month, 20 purchase orders per month, and 20 bills per month.

Check current pricing →

Premium

$79 annually or $99 monthly
month

Up to 3,000 orders per month, five users, and four locations. Adds features such as serial tracking, batch tracking, barcode generation, and automation.

Check current pricing →

Plus

$129 annually or $159 monthly
month

Up to 7,500 orders per month, ten users, and six locations. Includes Zoho Commerce capabilities and additional commerce tools.

Check current pricing →

Enterprise

$249 annually or $299 monthly
month

Up to 15,000 orders per month, ten users, and ten locations. Adds Zoho Analytics and multi-currency transactions for contacts.

Check current pricing →

Pricing may change. Verify current plans on the vendor's website.

Editorial assessment

Pros & Cons

Pros

  • Broad coverage for inventory, purchasing, sales orders, fulfillment, and warehouse operations.
  • Integrates with major ecommerce channels and the wider Zoho application ecosystem.
  • Includes a free plan and a 14-day trial for paid plans.
  • Provides mobile apps, a REST API, webhooks, and custom functions.
  • Supports composite items, serial tracking, batch tracking, barcode workflows, and reorder points.

Cons

  • Lower plans impose transaction, user, location, and automation limits.
  • Several advanced controls require Premium, Plus, or Enterprise subscriptions.
  • Advanced accounting, CRM, and analytics workflows may require additional Zoho products.
  • Specialist warehouse-management requirements may exceed its native depth.
  • Pricing complexity increases when organizations add users, orders, locations, or advanced features.
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